Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

SEARS CARPET AND UPHOLSTERY CARE

With Angi since October 2008

ADDITONAL EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES APPLY. NO SERVICE CHARGES. EXTRA CHARGE FOR 24 HOUR EMERGENCY SERVICE. MAY CONTACT BY EMAIL.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
ask for details
Warranties
no
Senior Discount
ask for details
Emergency Service
Yes
Eco-Friendly Accreditations
No
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

3.1

(7) Verified Reviews

Showing 1-7 of 7 reviews
Pauline R.
5.0
04/16/2014
I always use them, because they always do a really good job. They do tend to subcontract out, so I don’t know who they are subcontracting out to. They are very reasonable.
Description of Work
I use Sears Carpet and Upholstery Care to clean my rugs. I have a couple of rental properties.
Category
carpet cleaners
Suzanne D.
5.0
12/28/2012
Pleased with service
Description of Work
carpets cleaned before moving into the house
Category
carpet cleaners
James S.
1.0
12/18/2012
We hired Sears because of a promotion and because we had used the service in the past. The technicians arrived after the appointment time (about 2 hours late), and near the end of their long day, and seemed anxious to be done with the work. They were polite but hurried, and by the time they left, the sun had set ... they may have had another appointment before quitting for the day. The next day, when moving some of the smaller pieces of furniture back in place, I noticed that something had dripped on two table tops and had damaged the finish. One piece was in the living area and was only moved temporarily during the cleaning. The other was actually in another room that the technicians passed through to and from their van. The damage appeared to be caused by solvent drops from the wand used to apply the cleaning solution. Moreover, when I looked outside, I saw that the van had been driven off our driveway and trenched our lawn parallel to the blacktop. I immediately called the Sears Carpet Cleaning office that had booked the service and explained what had happened. I followed this with a detailed e-mail containing photos of the damaged furniture and trenched lawn. Conversation with a representative and a subsequent follow-up call led me to secure an estimate to repair the furniture (the tables are present-day Stickley mission pieces, not antiques but still expensive) and that "things would be taken care of." Well, more phone calls, disappearing associates, and several follow-up letters (containing copies of previous correspondence and photos) have yet to result in any response whatsoever from Sears Carpet Cleaning. Meanwhile, I have paid $750 to have the table tops refinished by the factory. My chief issue with Sears is their absolute disregard of my respectful requests for consideration and patience over the period of several months, being passed from person to person, and finally after three months being ignored altogether. If they are not insured, so be it. At least they should have the courtesy to apologize and say so!
Description of Work
We contracted for carpet cleaning in living room, family room, stairs, and hall. The results of the cleaning were fair, at best.
Category
carpet cleaners
elaine D.
2.0
09/22/2012
The sears crew pulled up in a loud, rumbling old van. They took my credit card and charged me before the job. After the job my carpet still looked dirty in the traffic areas. I was told that the fibers get worn and the dirt will not come out. I had the carpet cleaned a year prior and the dirt came out. I blotted the carpet after they left and alot of the dirt came up. But my carpet is still looking somewhat dirty. They sprayed a scotchguard on my carpet.........oversprayed onto walls and furniture and comforters. The carpet is 8 years old and a stainmaster. I just believe that the sears crew did not do a good job.Then they emptied their brown water out onto my driveway. I used modernistic last year and will probably use modernistic next year. Sears does not put your furniture up on the little styrofoam pieces nor do they want to move your furntiture. I moved it all out and moved it all back. I will not use sears again.
Description of Work
Pretreated rooms. cleaned the carpets and put down a scotch guard.
Category
carpet cleaners
Chris C.
3.0
10/27/2010
The 2 gentlemen arrived at the scheduled time. The lead worker was very friendly, but he had some trouble communicating with his new co-worker, who spoke only a small amount of English. In any case, he explained the cleaning process to me, went over safety concerns about walking on the stairs while they're wet, etc. I had to pre-pay the job with a credit card, which I found odd (shouldn't I pay AFTER the work is done?) The work was completed very quickly - almost too quickly in my opinion. It took less than 1 hour to clean all the items above. I got the sense they were under a time crunch and were trying to get to another job. Unfortunately I wasn't so happy with how the carpets turned out. I think that is mainly due to the steam extraction process that Sears uses. I'm sure their normal process was followed, but these were light colored, low shag carpets and the traffic areas and steps did not appear very clean when they were done. I know you can never get light-colored carpets totally clean, but I expected a better result. In my opinion, a rotary brush system with shampoo would have done a better job of scrubbing and lifting the fibers of the carpet to get them really clean, as opposed to simply shooting the cleaning solution in and sucking it up. No extra work seemed to be done on these high traffic areas, such as using a hand brush to supplement the extraction process. The chair and area rug turned out better, and a scrubbing brush was used on the chair arms, which were more heavily soiled. Bottom line - the carpets were cleaner than when I started, but not exactly what I would call clean. A disappointing result. I doubt I would use Sears again for this type of work.
Description of Work
Had 1 bedroom carpet, 2 staircases, 1 upholstered chair, and 1 area rug cleaned
Category
carpet cleaners
Matthew K.
3.0
03/12/2010
I asked them to be careful with the woodwork when dragging their hoses through the house becuase it was all freshly painted and they basically ignored me. They marked up several freshly painted door jambs. They also claimed to have opened every vent, but when I checked them after they left they clearly had not opened several return air vents because these were all feshly painted and it was obvious they hadn't been touched. The screws on the vents were still painted to the vent itself. I have major doubts that they opened the floor vents too. They seemed to be done awfully fast considering what they claimed they did, now we know why.
Description of Work
Air duct cleaning in a four bedroom two story house.
Category
air duct cleaning
susan B.
3.0
10/22/2008
They came and upsold me a disinfecting spray when they were at my house. I wasn't really happy about this as I didn't have time to think about it and basically they made it sound like if I didn't do it it would be a waste of time. So I took the upsell of the disinfecting spray. They were not so careful with there equipment and made several marks on the wall and left a bit of a mess surrounding the vent openings. They also bent two vents. Not totally impressed with them but the ducts were cleaned and the dust in the house has dropped significantly and there is no longer any smells.
Description of Work
Clean ducts.
Category
air duct cleaning

Phone

Address

500 E WASHINGTON ST

Norristown, PA 19401

Other Information

Services offered

CARPET CLEANING, AIR DUCT CLEANING & UPHOLSTERY CLEANING.

Payment options

Visa
MasterCard
American Express
Discover

FAQ

SEARS CARPET AND UPHOLSTERY CARE is currently rated 3.1 overall out of 5.

SEARS CARPET AND UPHOLSTERY CARE is open:

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

SEARS CARPET AND UPHOLSTERY CARE accepts the following forms of payment: Visa, MasterCard, American Express, Discover

No, SEARS CARPET AND UPHOLSTERY CARE does not offer free project estimates.

No, SEARS CARPET AND UPHOLSTERY CARE does not offer eco-friendly accreditations.

No, SEARS CARPET AND UPHOLSTERY CARE does not offer a senior discount.

Yes, SEARS CARPET AND UPHOLSTERY CARE offers emergency services.

No, SEARS CARPET AND UPHOLSTERY CARE does not offer warranties.

SEARS CARPET AND UPHOLSTERY CARE offers the following services: CARPET CLEANING, AIR DUCT CLEANING & UPHOLSTERY CLEANING.

Other Local Pros In Your Area

Alba Steamer Inc

5.0

(4)

Angi Certified

Alba Steamer Inc

Professional carpet cleaning services in Philadelphia, PA.  

Ed's Cleaning Service

Angi Certified

Ed's Cleaning Service

Our team at Eds cleaning service is committed to the health and safety of our customers and employees. We want you to know that we are working very hard with our team, taking steps, and educating them to practice extra safety measures to protect themselves and our clients in these difficult times. We now offer a unique disinfecting treatment that is available to both residential and commercial customers. A thermal fogging procedure that can be sprayed throughout the home or commercial space, killing 99.9% of harmful bacteria and germs on surfaces and in the air. This includes walls, ceilings, floors, cabinets, furniture and hard to reach places. This treatment is non-toxic, non-corrosive, and dries in just 20 minutes. It can be followed by a deep or general house cleaning, as well as carpet cleaning and sanitizing. We understand that a clean home is essential, and we are dedicated to doing what we love most. Please call for a free consultation at 215-251-1469. We wish the best of health to you and your family. We are in this together!  

Maid In Philadelphia

4.0

(4)

Angi Certified

Maid In Philadelphia

We have the experience and dedication to get the job done right! Specializing in cleaning services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!