Ray Ross Plumbing & Heating

Responded to my water break issue within the same day, spent time checking the problem, and we all thought the problem was solved at the first time. However, the same water break issue happened again that night. Ray and his team were very responsible and they came out the first thing next day morning to solve it. Effective, responsible and I would definitely recommend Ray Ross Plumbing to my friends.

STAFF IS PERFECT, WORK IS PERFECT, IF THERE IS AN A+, THIS COMPANY DESERVES IT. THANK YOU FOR EVERYTHING.

Woke up on a Friday morning to a tepid shower. Clearly the hot water heater (gas powered) had heated its last drop. Water was oozing out of the bottom and the install date (10 years previous by a different home owner) made it clear that the whole thing needed replacing. I phoned Ray Ross on my way to work as he had done some minor plumbing work for me in the past. All I can say is WOW! They worked with me, around my complicated Friday work schedule, and actually installed the new unit before 5:30PM on the SAME DAY. Really unbelievable particularly as they didn't even get the part number from the old unit until late in the morning (my fault; had to race home on my break to get the info). Tim was fabulous, polite, and did a great job on the install. LOVE the new heater (with warranty) and have even noticed an increase in water pressure. Bonus. This was such a wonderful experience, particularly as I was resigned to cold showers for the weekend. Now I'm planning to get RR plumbers back in 9+ years BEFORE another emergency :)

Great! Extremely reliable, professional & honest.

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It went great. Ray and Tim were punctual, efficient, knowledgeable and friendly. They were also quick and cost effective

Ray helped me find the main house water shutoff. He also gave me a heads up that our water heater is nearing the end of its useful life.

We got a great job at a fair price.  

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I called on a Thursday.  I had been without water for so long due to my kitchen remodeling.  My countertops were just installed and needed to wait until this was completed to have the plumbing work done.  The woman who sets up appointments was so helpful!  She was able to have someone come the next day to do the work.  They gave me a fair quote and everything was explained to me that morning.  I came home from work that day and everything was done perfectly.  A note was left explaining everything that was done.  I plan to use them for my powder room vanity and for whatever plumbing needs I have in the future.  I will refer them to anyone who is looking for a plumber!

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