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Mr. Appliance of King of Prussia logo

Mr. Appliance of King of Prussia

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Appliance (Smaller Size) Installation and Replacement,

About us

Mr. Appliance is North America's leading home and commercial appliance repair franchise system. Established in 1996, our franchises provide full-service home appliance repair and light commercial appliance repair services. If the valuable appliances at your home and business are not performing correctly, contact the pros from Mr. Appliance®. We are here to provide you with skilled, affordable services that occur on your schedule. We are here when you need us! Every one of our technicians is courteous and will show up in uniform. We also will provide you with an upfront pricing before any work begins so there are no surprises on your final bill. If you would like to learn more about the services we offer, give us a call!

Business highlights

Emergency services offered
29 years of experience

Services we offer

Appliance Repair. Dryer Vent Cleaning.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.427 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
0%
2
4%
1
11%
Showing 1-25 of 27 reviews
Shuang L.
Aug 2023
1.0
$137
1. Dishwasher is not working. 2. They came and diagnosed the problem (door latch doesn't work, so sensor doesn't get triggered), but cannot fix it. 3. They charged me $137.8 for "coming and finding the problem". So...next time when you have a problem with your appliances, think twice before you hire this company, as you could be just like me, paying them only for finding the problem, not for fixing it. Buyer Be Aware. P.S.: One more thing before you decide to hire them - check them out at BBB site (search for Mr. Appliance BBB review) and get ready to be amazed by how many negative reviews they got - spoiler alert: their average review is one-star.)

Frank G.
Mar 2020
5.0
Yes, I recommend this pro
$150
We were told it could be fixed but it would be costly.

David C.
Nov 2019
4.0
$468
Service was okay. Price was a bit high.

John C.
Sep 2018
5.0
Yes, I recommend this pro
Awesome. James (repair guy) was great. Really knowledgeable.

Patricia S.
Jul 2018
5.0
Yes, I recommend this pro
All went well. I had to pay for the repair visit, of course, but he gave me some helpful advice on selecting a new washer. Mr. Appliance tells you the name of your repair person in advance ands send a picture, so when he shows up, you know it’s OK to let him in. I appreciated that service.

Mary M.
Apr 2018
5.0
Yes, I recommend this pro
Well. Vent was clogged so he cleaned it and found a plastic bag in it? Was very nice and helpful.

John C.
Jan 2018
5.0
Yes, I recommend this pro
$200
Probably the best experience I’ve ever had in appliance repair. Same day service, great communication (phone, email and text). First repairman James quickly diagnosed issue, contacted a second repairman to come out and clean ducts all within 2hours. Worked with office to combine/reduce service fees. Both servicemen provided some unsolicited tips to keep both washer and dryer working properly. Billing was emailed to me in a pdf before they left the driveway. Awesome.
Response from Mr. Appliance of King of Prussia
"Thank you for the Review"

Ruth F.
Nov 2017
5.0
Yes, I recommend this pro
The company employees were very professional, explained the situation, kept us updated, notified us as to the date & approximate time of the appointment, then emailed a more precise time, and sent a picture of the repairman. They arrived promptly, completed the work and cleaned up. After we experienced a problem, they called on a Saturday then returned the next business day to check that the installation was correct. This is the way to run a business and I would definitely recommend them.

Sudarshan I.
Jun 2017
4.0
$110
The serviceman was courteous. He reviewed the noise and mentioned to me that the motor needed to be replaced. Provided an estimate of around $440/-. Based on my research, it turned out to be just a small component replacement, costed $10/-, replaced it myself. Hence, did not hire them.

Hsiao-wen K.
Jun 2017
2.0
Yes, I recommend this pro
$600
cost too high

Kathleen D.
Apr 2017
5.0
Yes, I recommend this pro
The office was friendly and the tech was very knowledgeable.

Patricia L.
Nov 2016
5.0
Yes, I recommend this pro
$100
Estimated repair cost

Dave L.
Aug 2016
1.0
$1,000
Tuesday's visit didn't go well. I was quoted over $1000 for the two repairs, and I don't believe the quote to have been an honest one. The dryer motor is fine. All that may need replacing is a switch or relay. The dishwasher needs a new integrated motor/heater. I've priced the part online - before I even contacted this company the first time. The two repairs should have come in at under $300 for parts, and maybe another $300 for labor. When I disagreed with the exorbitant estimate, I was then charged about $170. For all of 30 minutes. Really? I have to admit, I didn't expect this from a company I found on angie's list.

Binnie P.
Aug 2016
5.0
Yes, I recommend this pro
Friendly, extremely knowledgeable, helpful, knew a great deal about various types of AGA stoves. Polite, patient with my numerous questions. Impressive knowledge base about the product as well as previous experience repairing AGS Stoves.  This was not a newbie on his first repair job but someone who was really skilled, really loved  his job and thought highly of the company for which he worked.He had a very positive attitude. It was one of the most positive appliance repair experiences that I have had in a very long time.  I would call again this repairman to  fix the stove, if needed,as well as to repair other appliances  because I was so impressed with this first experience.
Response from Mr. Appliance of King of Prussia
"Thank you for taking the time to write a Review"

Katie M.
Aug 2016
5.0
Yes, I recommend this pro
$215
Went great! Provider showed up on time with good communication prior to arriving. Was able to determine cause of problem quickly. Fortunately, he had the part needed with him, and was able to do the repair right away.
Response from Mr. Appliance of King of Prussia
"Thank you for taking the time to write a Review"

Paul K.
Aug 2016
5.0
Yes, I recommend this pro
$300
The service went quick and easy. We have used Mr. Appliance in the past and specifically requested them to come back out, more importantly the same technician, as he was very professional and informative. They seem to do a very thorough job and they are professional throughout the entire visit. We are pleased with all the services that Mr. Appliance offers and how quickly they respond and come out to do the service.
Response from Mr. Appliance of King of Prussia
"Thank you for taking your time to write a review"

Jason P.
Aug 2016
5.0
Yes, I recommend this pro
$110
Tech was very polite, called ahead of appt., was prompt, professional. This company seems to be well organized. I would recommend them!
Response from Mr. Appliance of King of Prussia
"Thank you for taking the time to write a Review"

David P.
Aug 2016
5.0
Yes, I recommend this pro
$600
Rich came out and diagnosed problem with refrigerator. He ordered the parts needed and came back as promised on Saturday morning to install new parts. He defrosted the refrigerator before leaving Tuesday and said it should run ok until he returned with parts. He was right. Quick, efficient and neat. He explained what the problem was and what would fix it. I Called to check on Saturday appt. and staff was friendly and helpful. Tech called before coming for appt. Thought price was ok for parts and repairs. Would use again in future.
Response from Mr. Appliance of King of Prussia
"Really like to Thank you for taking your time to write a review"

Chris W.
Aug 2016
5.0
Yes, I recommend this pro
I have an extended warranty on a Samsung dishwasher. It would intermittently stop working with lights flashing. I would call Samsung but then it would start working again. They said it needed to be in a state of non-working so they could see the problem. Finally, I had it. They sent out Mr. Appliance. But just before he came my electric went out for two hours from a storm and when it came back on, so did the dishwasher. Richard from Mr. Appliance took pity on me and checked google for other people with similar complaints, perceived the problem and ordered two new undated electric replacement panels. Two days later they were replaced. He came on time as agreed as quickly as I could reasonably expect anyone out to look at the problem. He knew to check other people's complaints, what to do and did it quickly. I was very pleased.

Patrick G.
Aug 2016
5.0
Yes, I recommend this pro
$309
Perfect!  Rich was knowledgeable, thorough, and made no mess.  In and out in very short time and on-time with appointment.
I'll put them on MY preferred list and highly recommend Mr. Appliance
Response from Mr. Appliance of King of Prussia
"Thank you for taking the time to write a review"

William S.
Aug 2016
5.0
Yes, I recommend this pro
$150
Process was good from start to finish.  Once we agreed on a time, the service provider showed up to our house as promised fixed the problem in the dryer.  Check it out to make sure it was running properly.  Explained what he did.  Was very professional and courteous.  I would have him come back for all of my appliance needs.

Anita B.
Aug 2016
5.0
Yes, I recommend this pro
$375
Timely and professional but cost me more than I'd hoped for but that was the fault of the manufacturer and parts and not the vendor.
Response from Mr. Appliance of King of Prussia
"Thank you for taking the time to write a Review"

Angela K.
Aug 2016
5.0
Yes, I recommend this pro
$375
The work Tech was on time and also called a head of time to verify the location and to give us an exact time of his arrival.  He was able to diagnose the problem quickly.  I was completely satisfied with his professionalism and knowledge.
Response from Mr. Appliance of King of Prussia
"Thank you for the review"

Dave F.
Aug 2016
5.0
Yes, I recommend this pro
$450
I have a home warranty and my dryer quick working. The process is to call home warranty and set up a claim. I did and Mr Appliance was dispatched. I believe they were there the next day. Technician diagnosed a bad motor. Repair cost was about $500. My deductible for warranty company was $75.00. Warranty company decided to replace dryer with new due to repair cost on older dryer. Problem is they could not guarantee replacement would arrive quickly. They said up to 10 days and replacement model had already been discontinued. I asked Mr appliance to fix and they ordered the part and had me fixed up in no more than 2 days! They also to my $75.00 deductible paid and applied to repair cost! Pleasure to work with them.
Response from Mr. Appliance of King of Prussia
"Thank you for taking the time to write a Review"

Donna M.
Jul 2016
5.0
Yes, I recommend this pro
$230
Richard called prior to each visit and arrived at the time he stated. He was personable and professional. I will definitely use Mr. Appliance again.
Showing 1-25 of 27

Licensing

State Contractor License Requirements

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FAQ

Mr. Appliance of King of Prussia is currently rated 4.4 overall out of 5.

Mr. Appliance of King of Prussia accepts the following forms of payment: CreditCard

No, Mr. Appliance of King of Prussia does not offer free project estimates.

No, Mr. Appliance of King of Prussia does not offer eco-friendly accreditations.

No, Mr. Appliance of King of Prussia does not offer a senior discount.

Yes, Mr. Appliance of King of Prussia offers emergency services.

No, Mr. Appliance of King of Prussia does not offer warranties.