BONZA LANDSCAPING AND HARDSCAPING INC
About us
Bonza Landscaping has been in business for 16 years. We offer professional landscaping and hardscaping services in Philadelphia and all of the surrounding communities. We also offer full landscape maintenance, turf applications aside from traditional design and planting services. Our hardscaping warranty is unsurpassed. We extend a five-year warranty on all hardscaping services we complete for you against any failure do to faulty workmanship.
Business highlights
Services we offer
If you have an outdoor need, please call and inquire about our services. If we aren't able to do it, we have a large network of qualified professionals that can refer you to.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 13% | ||
| 0% | ||
| 13% | ||
| 13% |
Contacted vendor in May to review the landscaping.
Vendor came out for review and asked to give the plants some time to recover from winter.
Agreed to return for review after 30 days.
Vendor has not returned, has not answered emails or phone calls to both the owner and landscape architect.
Several of the plants, bushes and trees have not thrived.
Azaleas never did bloom, white river birch died at top of tree, crepe myrtles are not filling out, holly bush in front looks awful.
All of these problems were pointed out on first visit and no corrections have been made.
Piers Prater is a very good Landscape Architect.
I found Dave and his team to be highly responsive (email was used very often, which was fine with me) and professional. The work was very high quality too. They stayed within the budget and truly transformed our "urban jungle" (i.e. awful, overgrown weed garden) into a very nice place to hang out (the deck) and added substantial value to our home at the same time (city parking!). Thanks, Bonza!
There began to be signs of trouble as we received communications from Dave Bonza, the owner, that he was having difficulty working with the garden designer. Things started to go down from there. Finally, when there was a disagreement between Bonza and the designer over a small landing that was built NOT AT ALL TO THE PLAN Bonza walked off the job. He informed us in an email and when we checked with the designer she had not heard this from him yet. He apologized to us and complained that he could not work with the designer (even though they had worked together for more than 5 years).
He committed in an email to figure out what was owed us for work not done and to send us a check. The deposit paid was 50% of the total and not 50% of the work was done and the contractor refuses to negotiate a settlement on the difference. We met once after that as he tried to talk us into letting him finish the job -- but not working with the designer we had for the overall project. We exchanged emails as I asked him to reconcile work done plus materials with what we had already paid him. He didn?t respond so I sent him my reconciliation and asked him to respond. He said he would get back to me that evening and never did and still hasn?t.
Actually, he?s a nice guy and I hate to review him badly. But I think people should know the good and the bad as they make choices of contractors. The bad experience with Bonza Landscaping cost us a fair amount of money and time, and a lot of stress.
"In defense of the above negative review... The arrangement we had with this designer was that of a subcontractor. In fact, we did walk off the job after having multiple issues with the designer the customer hired for this job. She made numerous changes that made it nearly impossible for us to move forward efficiently and quickly. I personally spoke directly to the customer about these issues and even forwarded emails originally sent to me from the designer. These emails in fact blamed the customer for the delays and changes we were experiencing! The designer was not honest with the customer and was adding costs to the job which I felt were unjustified. The day we walked off of the job we immediately started a new installation a half block away. I even took the customer over to the new job to show how smoothly things should run in a normal scenario. In fact, the new job was a customer given to us by the designer (she herself walked away from) that she couldn't force her ideas onto. We overcame this by listening to the customer and giving them exactly what they asked for. To clarify, we did want to finish the original job we started, but only without the designer's input and ever increasing costs and expenditures! When Bonza Landscaping gives a price we intend to stick to it, unless the customer asks for something more, not because we felt like making changes to suit our personal preferences. This particular designer had been kicked off of numerous installations by customers that realized they were being lied-to and misled. I'm very sorry it ended the way it did but we did not take advantage of the situation or get paid for more than we did. Any money we did receive only covered the expenditures we had to date on the job! In closing, please realize we are an ethical, reputable landscaping / hardscaping contractor providing quality service and products. In fact, our guarantee speaks for itself. All of our hardscaping work comes with a five year guarantee, something unheard of in this industry! As president of Bonza Landscaping, I stand behind every job we do! We provide a quality product at a reasonable price. If something does happen, we will work tirelessly to fix the issue because every job is as important as the next to us! Word -of- mouth advertising is the best form of advertising for us, which I why I take this poor review so seriously. In fact, please feel free to call me anytime to discuss a job or issue. My cell # is 610-636-6174, Thank you. David Bonza"
Bonza provided one of the best price estimates out of about 10 we received, and he was knowledgeable in explaining the process to putting in new pavers.
Bonza's team was a little less professional, not communicating effectively when they were working or came across scheduling issues, so from that perspective, it was frustrating. One day, they said they would be at my home by a certain time and when they showed up hours earlier than planned and I was not home, they decided to leave for the day, delaying our project. This was frustrating, but Bonza was still able to complete my project in about a week.
The end result is a beautiful patio with EP Henry pavers that look sleek and chic. Our backyard is the urban oasis we had wanted.
Licensing
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FAQ
Contact Information
518 E MAIN ST, Norristown, PA 19401
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