T&J Appliance Service

Joel ran a diagnostic on our cooktop and gave us an estimate to repair it. When we decided to replace, rather than repair, he declined that job, saying it's outside his area of expertise. Joel was responsive, personable, and professional, and we'll call him the next time we need appliance repair.

Very good! He explained everything to my satisfaction. Called right away after ai called him. Came on time.

great, came as soon as we could get together. worked fast and charged less than I expected.

Joel responded promptly to my call and was able to schedule a visit within a day. He had no problem with me watching him work and asking questions and was very informative about the issues. His repair estimate was 75% of the cost of a new cooktop (as expected) so I decided to replace it; Joel declined to take on that job as he said it's outside his area of expertise. I appreciated Joel's promptness, professionalism, and forthrightness.

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I am a divorced mom and I must admit I hate handling this type of thing, including the part where I have to invite an unknown man into my house. My experience with Joel, the owner of Tand J Appliances, has consistently been that he is professional, knowledgable, ethical and clearly an expert in his field. Carlisle is lucky to have someone of his caliber in our area.
Joel has been to my house to fix 3 large appliances in the last three months, as detailed below:
1. My dryer heat element stopped working. I can't remember the details now but I think I paid several hundred or more to have it fixed less than a year ago - whatever the amount, it was cheaper than a new dryer.
2. In Aug, I called Joel again because my dishwasher's electronic panel would not function. He asked the model, came out, checked it out, knew right away it was the electrical panel, and was back the next day to replace the part and have it working. Total was $206.00
3. Sat my basement got 2and quot; of water in it after it rained 9and quot; in 24 hours. Long story short on washing machine, I called Tand J Monday, he was here Tuesday, and told me that the electrical panel was shot and that the pump was so rusty from a prior flood with water in basement that he could not believe it was even functioning. He gave me a written estimate of $400 to fix everything, and he advised me to take that money and instead of paying him to fix it, that I should replace it because the life of these large appliances is only between 5-10 years anyway, and it was already that old.
I asked him a slew of questions about models he would recommend from his vast experience, and he gave me straight, extremely helpful answers, and was very patient. I've been researching washing machines and places to buy them all day, and have called and texted him numerous times with follow-up questions. He has gone above and beyond to help advise me.
I highly recommend giving Tand J your business!

My washing machine was making a loud noise so I had Tand J come to the house to assess. He confirmed that it was not worth fixing. I should have gone with my instincts and saved the $70 for the service call to put towards a new washer.

Diagnosed what was wrong.
He had that part with him, replaced the part and the frig works great!
Very knowledgeable about Kenmore refrigerators.
He was very professional and polite.Would definitely call on him again!!!
It was nice to find someone local as we live in a very rural area.
The service call was 65.00 + 39.00 for the part + 6.24 for the tax = 110.24.
He was not very familar with Angies list. He said and quot; he didn't know he was on there, he didn't advertise his business on thereand quot;.
It would be nice if some could enlighted him more.

He was very quick to call me back, I left a voicemail and he returned my call within 10 minutes. He was able to come out the next day, he was quick in returning my call and coming out.