Heads up if you are going to spend money with this company. Don't be fooled by the nice sales person, all Toll wants is your money! For a hefty price you will get shoddy workmanship, terrible customer service and arrogant attitudes if you dare to hold them accountable for their inferior product and work. You might ask why I am posting this in Angie' List. The answer is simple...we were treated with incredible disrespect, and the only recourse left to us was to sue, which would have cost too much, or to tell prospective buyers to beware. My hope is that prospective buyers will come to the Toll Brothers neighborhoods in Verrado and knock on a few doors and ask about our experiences. You will hear so many horror stories that you will run from Toll, tightly clutching your checkbook and thanking me for posting the truth about a company that values money, not clients. To Toll Brothers employees reading this post, your company could have fixed our issues for very little money but you decided to use excuses to get out of doing right by us. I sincerely hope this post costs you a heck of a lot more money than it would have cost to do the right thing and help us out. I'm sick of faceless corporations treating customers like we work for you. Don't forget Mr. Toll, you work for me and I am NOT HAPPY! BUYER BEWARE!
Description of Work: Toll brothers was asked to regrade the lot because they failed to do so when the house was built. As a result, major flooding occurs every time it rains. The remedy they suggested was to pay 1/2 for gutters on our house and our neighbor's house. The neighbor refused to pay his half and Toll declined to take any action. They also declined to fix cabinets that were installed improperly and change a sink that was not according to the original,plan.
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FAQ
TOLL BROTHERS is currently rated 1 overall out of 5.
No, TOLL BROTHERS does not offer free project estimates.
No, TOLL BROTHERS does not offer eco-friendly accreditations.
No, TOLL BROTHERS does not offer a senior discount.
No, TOLL BROTHERS does not offer emergency services.