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Terminix - Newtown -Termite & Pest Control

4.1(
251
)
Bug and Insect Pest Control Service, Inspection Service, Foundation Drainage Installation and Replacement,

About us

When pests or termites move in, you want the ultimate weapon to take them out: Terminix, America’s leading provider of termite and pest control. It's no wonder more than 2.7 million customers trust us to protect their homes and families from the havoc that unwanted intruders can create. You can look to us for a wide range of services to protect your home top to bottom, inside and out: Insulation Service, Moisture Control Solutions, Rodent and Wildlife Service and more. We can even help you win the fight against the bite with our revolutionary Mosquito Service. Don’t trust your home to just anybody. Go big. Go strong. Go Terminix. Protector of home since 1927.

Business highlights

97 years of experience

Services we offer

Baiting Systems, Bed Bug Control, Exterminators, Mice, Pest, Prevention Treatments & Attic Insulation., Residential & Commercial Ant, Termite

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.1251 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
24%
3
7%
2
6%
1
8%
Write a review
Showing 1-25 of 251 reviews
Linda E.
Jan 2023
4.0
Yes, I recommend this pro
It was fine! They always do a good job and always take care of it even when I'm not on the house.
Response from Terminix - Newtown -Termite & Pest Control

"You're too kind! Thank you so much! We strive to provide the best customer service possible."

Deborah C.
Sep 2021
5.0
Yes, I recommend this pro
The service was very good, I couldn't remember the name of the person who came but he did an excellent work, it was an excellent job.
Response from Terminix - Newtown -Termite & Pest Control

"Thank you for sharing your comments regarding a member of the Terminix team. Your feedback has been shared with branch management and will be used to provide the proper associate recognition. -Anchee"

Anu D.
Aug 2021
1.0
This is the first company that contact me to provide service . I was given an estimate that agreed to it, but he didn't finished the job that I was able to ask for so I look for another company ask for estimate but surprisingly this company overcharge me. They charge me for $1100 and they will only provide $200.00 for the refund . I will not use this company again.
Nancy L.
Jun 2019
3.0
Yes, I recommend this pro
It was okay.
Phil R.
Sep 2018
5.0
Yes, I recommend this pro
Derek was the technician who came out and he did a great job. The very next day, we saw a dead mouse and we have not had any problems since. We would highly recommend them.
Response from Terminix - Newtown -Termite & Pest Control

"We are glad that your service experience was great! We'll be sure to pass along your kind words to his manager. Thanks for your feedback!"

Sanjeev M.
Aug 2018
1.0
$300
I've been a Terminix customer for years and finally got fed up with their terrible customer service. They mess up the appointment scheduling EVERY TIME, despite the fact that they use an automated system. For four years running, they first schedule the annual inspection with very short notice (a couple days). I then reschedule online. They then fail to show up at the time I rescheduled for. Then I reschedule again. They then proceed to reschedule my appointment without notifying me, show up at the time that I didn't agree to (or was even made aware of), and leave me a note telling me to reschedule. Even if you are able to catch their errors in their fantastically terrible scheduling, it is impossible to get through to their customer service to correct the matter. Their customer service will, however, send you bi-weekly surveys asking about how their service was. They clearly do not read these surveys, and if they do, the certainly don't follow up on them. I've finally given up on them and will be switching to a local company.
Stephanie R.
Jun 2018
1.0
$1,400
The sales rep saw previous damage and was pretty pushy about setting me up for an expensive treatment package for $1400. After he left, I did some research and realized that was really high. I cancelled the treatment with him and he offered $1000+tax. I told him that I was going to wait for another quote from a different company. The next week, I get an email stating that the work had been done and my card had been charged. They went ahead and performed the treatment that I’d previously cancelled ON MY NEIGHBOR’S HOUSE! And charged me the original $1400! To sum it up, things went terribly. Waiting for the charges to be removed.
Response from Terminix - Newtown -Termite & Pest Control

"Thank you for posting your experience on Angie's List! A copy of your review has been sent to the attention of the Manager at your local Terminix office for follow-up. We apologize for any inconveniences you may have experienced. If you have any additional questions or concerns, please contact us toll-free at 1-866-869-2273 and select option 3. Thank you again, Social Media Department Terminix International"

Cynthia A.
Mar 2018
4.0
Yes, I recommend this pro
service was good
Response from Terminix - Newtown -Termite & Pest Control

"Thank you for sharing your Terminix experience on Angie's List. Please do not hesitate to contact us should you need additional assistance at 1.844.251.2164. Thank you!"

Ronald H.
Sep 2017
5.0
Yes, I recommend this pro
They’re just fine. We have a wood burning stove, so we have wood in the back yard, so I like to make sure that is well kept. I kept using them because of the professionalism and my husband liked them. They’re good.
Response from Terminix - Newtown -Termite & Pest Control

"Thank you for rating your recent Terminix experience on Angie's List! Please do not hesitate to contact us should you need additional assistance at 1.844.251.2164. -Lisa O."

Ronald H.
Sep 2017
5.0
Yes, I recommend this pro
$135
.
Response from Terminix - Newtown -Termite & Pest Control

"Thank you for rating your recent Terminix experience on Angie's List! Please do not hesitate to contact us should you need additional assistance at 1.844.251.2164. -Lisa O."

Tracey R.
May 2017
3.0
$240
.
Barbara C.
Apr 2017
1.0
$400
They'd come out and they were charging me $400 and $500 a year, and half the time they didn't even look at half the stuff.  I give them an F for overall and F for price, for professionalism, the whole works.  I just think that they're not very good.  They miss termites, because my mother had Terminix from the time she bought the house in 1947.  I had all of her bills, so I knew how far back her history went with them.  She'd been paying all these years and she owned the house up until 2013.  When my son bought the house, just before we went to settlement, he said to me, oh by the way, there's termites.  I said, where? So he showed me where the termites were.  There were even some termites in her basement apparently that had come up and got onto a piece of wood, and all she needed to do was turn the piece of wood around to see that there were termites there. They disclaimed; they came out and they looked, and they said there's no termites here; this is old termite damage.  And I said well you know what, you've had the contract since 1947, so why then wasn't that found?  About the same time, my son came into the house and I said where were those termites that you said.  So he walked up to this window frame, he just kind of took his fist and banged on it a couple of times, and out fell the termites.  And all they would do was treat that spot.  That would've been a sign to me that maybe the house needed re-treating, but they would only treat that one spot where those termites were.  All they're gonna do is move, you know?  Whatever you did over the years in treating this house has aged out.
LARASZ M.
Feb 2017
5.0
Yes, I recommend this pro
$150
They were fine and thorough for a termite inspection.
Carol M.
Oct 2016
5.0
Yes, I recommend this pro
.
Carol M.
Oct 2016
5.0
Yes, I recommend this pro
$460
.
Meril t B.
Oct 2016
5.0
Yes, I recommend this pro
unknown
Philomena W.
Oct 2016
3.0
Yes, I recommend this pro
$5,000
unknown
Response from Terminix - Newtown -Termite & Pest Control

"Thank you for posting your experience on Angies List!"

Gary D.
Sep 2016
5.0
Yes, I recommend this pro
$75
I would give them an A. They'e always on time. I don't have issues. I don't usually have to call them back for bugs.
Gary D.
Sep 2016
5.0
Yes, I recommend this pro
.
Response from Terminix - Newtown -Termite & Pest Control

"Thank you for sharing your Terminix experience! Please do not hesitate to contact us should you need additional assistance at 1-800-TERMINIX. Thank you!"

T H.
Jul 2016
1.0
I have the Ultimate Protection Plan with Terminix, and they are supposed to come out when I call them. They were just here to perform my quarterly service on Monday, and they were quite thorough. However, three days later, I have a HUGE swarm of stinging insects (didn't want to get too close to determine the exact kind) entering and exiting the wall of the main bathroom of my home. When I called Terminix, they acknowledged that this was urgent and needed immediate attention, however, the best they can offer me is that they will CALL me in 24 hours to let me know if they can come out today or not. When I let them know that I can hear these destructive buggers in the walls of my main bath, where I bathe my young children, they could still only offer the phone call. Maybe. "Because the local Terminix office is incredibly busy right now". Hmmm. Are they incredibly busy because they do not do a good enough job the first time? So I'm sitting now, waiting for a phone call, and hoping that my children and I are not stung by these HANDFULS of stinging insects. When I told them I would need to hear from them TODAY or I would cancel service, their MANAGER told me "That's fine. Go ahead." Call my bluff, Terminix!
Response from Terminix - Newtown -Termite & Pest Control

"Thank you for posting your experience on Angie's List! We see a re-service was scheduled for 7/21/16, however, a copy of your review has been sent to the attention of the Manager at your local Terminix office for follow-up. We apologize for any inconveniences you may have experienced. If you have any additional questions or concerns, please contact us toll free at 1-866-869-2273 and select option 3. Thank you again, Executive Services Department Terminix International"

Linda P.
Jul 2016
1.0
We scheduled an appointment for an inspection/appraisal. We took time off of work to meet the technician for a time slot between 11-2. Nobody showed up. We called several times and were told that the switchboard tried but could not reach the technician. Finally, at 2:15 we called and miraculously someone was able to reach the tech who relayed the message that he'd never received the work order from "central" and we should reschedule. After their many apologies, they asked if there was anything they could do. I told them they could reimburse us for lost wages and that I wanted to speak with a supervisor. So far, two days later, we've heard nothing. They get an F for customer service and a -F for a lack of consideration.
Response from Terminix - Newtown -Termite & Pest Control

"Thank you for posting your experience on Angies List. We have received the review and would like to research this concern further. We apologize for any inconveniences you may have experienced. Please contact us by email at Socialmediasupport terminix.com and include your full service address or the phone number associated with the account or by phone at 866-869-2273 and select option 3. Thank you again, Executive Services Department Terminix International"

Colleen S.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Kate W.
Jun 2016
2.0
$1,400
He said we had termites and he showed me a piece of wood that was just rotted. They came and put all these things around the outside of the house. We had the house treated in the 50’s and what thy used was a barrier and what they used would have killed the termites. We called Terminix and we complained and we got all our money back.
Carrie and James H.
Jun 2016
3.0
Yes, I recommend this pro
$90
.
Ute P.
May 2016
5.0
Yes, I recommend this pro
.
...
Showing 1-25 of 251

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Terminix - Newtown -Termite & Pest Control is currently rated 4.1 overall out of 5.
Terminix - Newtown -Termite & Pest Control accepts the following forms of payment: CreditCard
Yes, Terminix - Newtown -Termite & Pest Control offers free project estimates.
No, Terminix - Newtown -Termite & Pest Control does not offer eco-friendly accreditations.
No, Terminix - Newtown -Termite & Pest Control does not offer a senior discount.
No, Terminix - Newtown -Termite & Pest Control does not offer emergency services.
No, Terminix - Newtown -Termite & Pest Control does not offer warranties.

Contact Information

105 Terry Dr, Ste 117, Newtown, PA 18940

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