NATIONAL CLOCK REPAIR

I would encourage all readers to take their business to someone else. I was told that the cost to come to my home would be $250.00 plus repair fees. Murray, the owner, arrived at our home and said immediately that the clock movement was "completely worn" and had to be replaced at a cost of $4,975.00! We had originally paid less than $1,500 for the entire clock 25 years ago. When asked why the new movement was so expensive he said it was "a Black Forest Movement." When asked what kind of movement was in our clock he said he didn't know because it had no ID numbers on it. We eventually declined and he insisted he be paid in cash. He was in our home for no more than 75 minutes and the total charge was $475.00 When asked to itemize the cost Murray said, "$275.00 to come to your house and $200.00 for my examination of the clock" which still was not working when he left. I later found a brand new, identical, German Black Forest Clock movement for sale at clockworks.com for $319.00. It should also be noted that when I examined the clock movement myself I did find its ID numbers which identified it as a German Black Forest movement. Caveat Emptor! I wish I could have rated him at less than zero stars.