A Clean Sweep Chimney Pro

Extreme high pressure initial visit Including threats of visit from fire marshal if we did not agree to the work. Second opinion showed gross over exaggeration of problems. We lost more than $3000 by canceling the contract

I just paid to sign up for Angies list to make this review so that nobody else gets ripped off by this company. Make sure that you get a written quote. Bill seems to be a bit leery of heights, so if you have a high and steep roof, be prepared for a cost increase when you get your bill. He came to inspect the chimney prior to doing any work. He then was scheduled to come back at a separate time to clean the chimney and apply the crown coat. Also, MAKE SURE YOU KNOW what will be included in your inspection and ask how much that will cost. We just paid over $400.00 for a crown coat, inspection and a chimney cleaning that we aren't sure that is done correctly. He failed to find an offset in the chimney when he inspected it. When he came to clean, he was unable to get his 8 x 12 brush down the chimney due to the offset. He didn't take a smaller brush to see if it would fit past the offset. So now I am unsure if the chimney is even cleaned correctly. He says we need a new chimney liner but he can't even tell us if a round chimney liner will fit because of this offset. So I have been left with a bill of over $400.00 for a coated chimney crown and that's about it. He said that the chimney was clear upon initial inspection. Now I have to pay someone else to come out and do the job correctly. The crown coat was verbally quoted for $149.00 That jumped to $185.00. That is the only thing that I'm not going to have to pay another company to complete. Very disgusted with this company.

I hired them to install a stainless steel liner in my chimney for my wood stove. Unfortunately I had to leave the house for about one hour for an appointment. When I came home I went to my basement office to retrieve my work lap top, only to discover it coated with a thick layer of black soot. I talked to the owner of the business about the soot. The entire finished basement is coated with this thick layer of black soot. The bathroom, office, bedroom and family room. I told him I was very upset about the condition of the basement. His reply was I don't know how that happen, the vacuum has a HEPA filter on it. I have to hire a cleaning service to clean the entire basement including the carpet. At this point my basement is unusable until cleaned. It will probably cost me more to clean the basement than the reline job cost. He made no attempt to clean up the mess. He finished the installation and left. Unfortunate I gave a sizeable deposit before the work was started. I am very unhappy with this service to say the least. Angry would be more appropriate.