Plumline Nursery

Ron was great to work with. He came out and did the estimate quickly and then worked with us to get the work we needed done to fit our budget. The crew that installed our landscaping was on time and did a fantastic job. 2 years later and everything still looks great.

They had a good selection of the plants we wanted andf after purchase they brought them to our home and installed them as we wanted.

BEWARE !

BEWARE !

- After taking our deposit of $6,500 back in August and saying the job would be done by Thanksgiving or at the latest by Christmas. They delayed us with many excuses and we believed everything manager Ron P. was telling us. Christmas came and went and they still had not planted a single bush or even started to repair the aging retaining wall. In January they said the ground was to cold to work.

Then in March the retaining wall started falling into the driveway. I called Ron P. and sent pictures showing the wall was falling and partially blocking the garage door. Ron P. said he still needed to get materials (boulders) from a quarry and it would be several weeks before he would have the materials to start. I told Ron I could not wait that long. I hired another company and the retaining wall was rebuilt within a few days.

In a phone conversation the owner of Plumline Nursery, Karen initially said she would refund our $6,500. However, a few days later we received a somewhat nasty email from Karen in which she had changed her mind about refunding our deposit. To date Karen has not refunded a penny of our $6,500 deposit.

To summarize, Plumline Nursery visited our house one time to measure and to collect the deposit. Plumline never returned to our house again. Plumline never planted a single blade of grass nor did they do any work whatsoever on the retaining wall. Plumline Nursery seems perfectly happy to keep our $6,500 without doing any work. Plumline Nursery (Karen) says all deposits are non-refundable.

Action: I have interviewed two attorneys thus far that say in PA this is a no-brainer because Plumline Nursery did not actually perform any work and I received zero benefits for the $6,500. They both say it will cost about $1,000 in attorneys fees to file the law suit and get back the $6,500. NOTE: One attorney also said if Plumline Nursery had actually performed some work and it was poorly done then you would still have to pay something because you received some benefit.

In Closing:

Buyers BEWARE of Plumline Nursery. The worst experience ever.

nice people - tough job - one tree - hopefully the tree survives or I will have to test the warranty. I will work with them again.

Plumline Nursery was excellent although it's been a couple of years since I have used them. They were really very good. I have no complaints about them. They were excellent. Their workers were excellent. I would have them back again. They were within the price and stayed within it. We had a few extra things done but that was added to it afterwards. We had quite a bit done. They did a paver with a patio out back part of it was a wall that they had to build around to build it up. They reseeded some things. They did some landscaping, planted shrubs. They were excellent. I have no complaints what so ever. I would definitely give them an 'A' and I would have them back. Their workers were excellent. They were polite, they were courteous. That means a lot to me as well as doing what they say they are going to do. They weren't the cheapest but we are very happy we went with them. The quality of work was very good, no complaints. As soon as we asked for a quote they were out within a few days. They were here when they said they were going to be and they are very good.

They were incredibly friendly and helpful. They were fantastic! The lady came out to our house and gave us the presentation of designs. She wants first to see the garden and talk about what we're interested in and then she came out again to present her designs. They were very interesting but we decided not go with the project as a whole that time. She was very helpful, nice, and we like the designs and ideas. The design was for free. They don't give you the design, they will just show it to you and they will charge you if you want to go with it. The was service was incredibly nice.

They did an absolutely beautiful job! They did the design and renewed all the old stuff. However, I had them back to tidy up and put some more mulch down. Their service is expensive, so I would not have them again. I could not be happier with their service except for the price. They were just so expensive.

Plumline has great products and great customer service. Their landscape
designer is great to work with and his designs are very beautiful. We
are constantly receiving compliments about our landscaping.

They seemed good. They were punctual, responsive, and professional.

My overall experience with them was good.

All went well. Pleasant people to deal with, but haggle-proof.

We had a little bit of mess out in the backyard and Plumline Nursery did quite well to take care of it for us. We also wanted an estimate from them for a similar work in the front yard. I though that the estimate was a bit high; however, that was not their problem, that was our problem. We also didn’t quite like their design. The design, we thought was a little too intricate. I’m not saying that there was anything wrong with the design; it’s just that it didn’t appeal to us. We didn’t use them for the front yard but they did quite well in our back yard.

Ron came out in May after we purchased our new home to draw up a plan for our yard, which was badly in need of landscaping. The plan included a rock wall, as well as plantings of trees, shrubs, and assorted perennials that would have a variety of colors and blooming times. The plan had 3 stages that could be done over the next year or two. There were also a large variety of trees and shrubs, giving added interest to the yard. Ron did an excellent job with the design. Not only was the work done in a timely fashion, but it was done 3-4 weeks prior to when they said they could do it! We were given an estimated time of second to third week of September for work to be done. Ron contacted me on 8/25 to say one crew could come on 8/26 to do the stone wall and prepare the beds, but planting would not be done until the originally scheduled time. Work with the wall was mostly done by the end of the day on 8/26. That evening, Ron contacted me again to say the planting crew was ahead of schedule and could do the work the next day, minus 2 shrubs that would not be in stock until the following week. Ron, himself, came when the crew was ready to do the actual planting, and he put everything in it's place. Everything was done to perfection, including watering, sweeping up the mess from the sidewalk and blowing off the driveway. I was given instructions on how to care for the new plantings, including pruning, watering, etc. The following week, right on schedule, the crew showed up with the remaining shrubs, repeating the entire cleanup process when done. Over the years we've had a lot of work done on our various houses that we've owned, but I don't think we have ever before had the work done ahead of time and with such excellence! Thank you PlumLine!

We researched the tree we wanted and found that Plumline carried it. It is in the grown and still doing well. We would definitely use them again the future if needed.

I have been using them off and on for about twenty five years. They are wonderful. I think that they do very good work. However they are very expensive.

The service was wonderful!

They stand behind their work. They are responsible for plant selections and they do the preparation and planting, so they will replace items that don't survive the first season.

OVERALL WE ARE VERY PLEASED WITH PLUMLINES WORK. THEY HELPED US PICK WHAT WOULD COMPLIMENT OUR HOUSE FOR YEARS TO COME. THEY WERE A LITTLE PRICEY, BUT CAME HIGHLY RECOMMENDED BY FRIENDS.