Accurate Heating & Air Conditioning Co LLC

"Please keep in mind it is never our intention to have an unsatisfied customer. We pride ourselves on fair and reasonable business as the other reviews indicate. We started this Unico installation in the summer of 2017. Circumstances during the construction caused ongoing delays and additional trips for us. These were not included in our proposal although we did absorb the additional expense of not only the extra trips but extending the pipe on the second floor when you requested we relocate the pipe. That work was scheduled almost 2 yrs ago in Feb. 2019. When you contacted us yesterday to schedule yet another trip, we felt it more than fair to assess a very minimal service fee to make yet another trip 3 1/2 years after this job began and the potential of additional expenses. I’m sorry this annoyed you and our conversation was cut short. Please feel free to contact me with the hope of a resolution we can both be comfortable with. Thank you Brandon Poeschel"

"Our gratitude for the review is long past due but much appreciated. We will look forward to hearing from you again in the future. Mary Beth Riedinger"

"Brandon is very knowledgeable and conscientious and is an asset to our company. Thank you for recognizing his talent and including him in this review. We will look forward to hearing from you again soon. Mary Beth Riedinger"

"My apologies for the late response to the review of our company. Your time to write a detailed description of the work performed at your home is much appreciated. We will hope to hear from you whenever the hvac system needs attention again. Thank you. Mary Beth Riedinger"

"Thank you. We appreciate the feedback and look forward to being of service to you again in the future. Have a great summer! Mary Beth Riedinger"

"There are times we have to wait for certain weather conditions to exist or several furnace cycles to be sure the problem is rectified. If there is any question, our service tech will recommend using the furnace for several days to see if it operates satisfactorily before charging the customer. Thank you for taking the time to offer us a review and grading. It's much appreciated. Mary Beth Riedinger"

"Thank you for the review and grading. We know there are many choices available when selecting an hvac company and are happy to have been the company you selected. We'll look forward to hearing from you again in the future. Mary Beth Riedinger"

"I'm so sorry for this mishap. It's not only embarrassing but obviously unprofessional. We never try to miss any appointment but unfortunately somehow failed on this estimate appointment. It would not be fair of me to make excuses because there is never any excuse for not calling if we weren't making it to a scheduled appointment. Unfortunately a mistake was made and I can only offer my sincere apology and hope you will understand and possibly allow us a second opportunity to prove we can do better than this. Thank you. Mary Beth Riedinger"

"How kind of you to grade and write a comment for our company. We know there are choices and it's always a privilege to be the chosen contractor for an hvac job. Thank you. Mary Beth Riedinger"

"It's an absolute privilege to have you and many of your neighbors as customers for the past many years. Brandon looks forward to the semi-annual servicing of the hvac systems in your neighborhood. Thank you for the A grade and your continued loyalty to our company. Mary Beth Riedinger"

"It's been a privilege working on the hvac system in your home for so many years. Thank you for the A grade. We hope we will always be able to offer you A work quality but if for any reason we come up short, please let us know. Thank you. Mary Beth Riedinger"

"We appreciate your loyalty to our company and offering the service grade and description for the work performed. Please know that we do everything possible to not only be professional and responsive but to keep pricing reasonable. We hope to continue our business relationship with you in the future. Thank you. Mary Beth Riedinger"

"We appreciate the overall A grade you offered our company although sorry we dropped our grade in the punctuality area. Unfortunately there are times, especially during our busy season, when things come up unexpectedly or possibly a job doesn't move along as quickly as anticipated. We apologize for any inconvenience and hope to be able to have the opportunity to offer you the timely service you and all of our customers deserve. Mary Beth Riedinger"

"Thank you for choosing our company to perform the furnace cleaning and inspection for you. We appreciate your taking the time to offer a review for this service and will look forward to hearing from you again in the future. Mary Beth Riedinger"

"It's been a pleasure working for you for the past many years. We appreciate your loyalty and for taking time to write a review for our company. We hope to continue to have the opportunity to service the hvac system in your home for many more years to come. [Member Information Removed] Beth Riedinger"

"Thank you for taking time to review our company. We will look forward to having the opportunity to service the heating and air conditioning system in your home again in the near future. Mary Beth Riedinger"

"Thank you for taking time from your busy schedule to offer a grade for the work performed at your home. It's much appreciated. Mary Beth Riedinger"

"How kind of you to take time to grade the service work on your heating system. We will look forward and hope to hear from you again soon. Thank you. Mary Beth Riedinger"

"Thank you for the detailed review and kind words. We're glad you're enjoying the new Unico Air Conditioning System. We feel privileged to have been selected to install this system for you and will look forward to being of service to you in the future."

"It has been many years since we started working for you at your home and business. We don't always have the opportunity to thank a customer in writing for this type of loyalty but would like to take this as an opportune time to do so. Please know we have appreciated your business in the past and hope to be so fortunate to be able to offer you hvac services in the future."

"You've been a customer of ours for years and appreciate your loyalty. Thank you for taking time from your busy schedule to post a review about your experience with our company. We will continue to strive to offer you the same type of service in the future."

"Thank you for taking your time to submit a review for our company. We're glad to have had the opportunity to be of service to you and will hope to be again in the future."

"It's unfortunate the heat went out while waiting for the scheduled replacement date. Glad we were able to repair the furnace to keep heat on for your family. Thank you for writing a review about your experience with our company. We'll hope to hear from you again in the near future."