Micrographic Computer Services, Inc. or Machinefix.com offers sales and service on all makes and models of copiers, printers, computers and other business equipment. Please call today! (215) 295-1191 or 888-222-6271.
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
All office equipment sales and service and supplies -Copiers, Printers, Fax, Shredders, Banking Equipment, Plotters and Scanners, Microfilm equipment, Phone systems, Computer repair, Laptop repair All office equipment repairs, All office equipment supplies. If you don't see it, just ask.
Description of Work: fixed my printer, I returned it 2 times but they did fix it and did so professionally, meaning they were disappointed in their performance and set it right.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$50
Ruth B.
07/2015
5.0
office equipment repair
 + -1 more
Dan came out right away to service me because I was down. ordered the part and got it installed asap.
Description of Work: replaced the pad for my Xerox copier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$657
Phoebe D.
07/2015
5.0
office equipment repair
 + -1 more
I have a professional Epson printer which no one knows how to repair (it is especially high end). I drove it down to their shop and was instantly impressed by the range of their repair operation. After this repair, it actually works BETTER than when I initially purchased it! Easily works just as well as my brand new one! Much better than Epson's own refurb program and cheaper too -- even with two parts ordered. If you are within driving distance, this is the place to take your repair business (they also offer shipping as an option).
Description of Work: They repaired my Epson 3880 printer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tawana Layton L.
05/2015
5.0
computer repair
 + -1 more
Well
Description of Work: Fix my laptop
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Machinefix.com
Thank you so much, [Member name removed]. It was a pleasure meeting you and to be able to assist you. If you need anything in the future, please do not hesitate to contact us again!
Jim S.
04/2015
4.0
office equipment repair
 + -1 more
I had to take it back three times but they eventually figured out the problem. Its been working great for almost a year and I use it a lot. I would recommend this company is spite of this incident. They were apologetic and professional otherwise.
Description of Work: Fixed my Samsung Printer.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$120
Barbara T.
03/2015
5.0
computer repair
 + -1 more
Really well, they also, as a courtesy, checked the entire system to make sure that all was well and that I wouldn't have any problems once I got home and installed the program I needed. - they offered to install the program at no add'l cost, if I wanted to drop it off, but for my own reasons I opted not to, They were very helpful in making sure that not just the problem I came in for was fixed, but that all would go well once at home. They said, if I had any problems, to just give them a call, that they do come out to customer's homes and businesses to do repairs also. If I ever need anything done again, I would definitely go back.
Description of Work: Had a virus that needed taken care of, and an upgrade, so that I could use new program.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$95
Kate R.
02/2014
1.0
office equipment repair, computer repair
 + 0 more
I took the computer to this company for repair last August, the laptop was approximately two years old and was giving me problems with the charging port and was unable to hold a charge. After replacing the battery and the cord I was still having no luck. I took the computer to this company and they supposedly fixed it at a price of $225.00. The computer worked off and on for about a month then reverted to the original problem. In short they fixed nothing. Would I recommend this company? Absolutely not!!!!
Description of Work: Laptop repair.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$225
Response from Machinefix.com
We are sorry to hear you are unsatisfied. We strive hard to make sure all of our customers get the best possible service. Normally after a fix like this, the machine will be up and running fine for the duration of the parts replaced. If this is not the case, then either: A: There is an even bigger problem within the machine (it's defective, etc.) B: The parts were defective. Whatever the case, we never heard back from you, there is no way of us being able to fully fix your problem. If you had indeed, called us back, we would have taken your machine back FREE OF CHARGE and looked into the matter even further. Whatever the case, feel free to call us in the future if you have any questions whatsoever. Cheers!
Sheila D.
10/2013
5.0
computer repair
 + -1 more
Initially they just cleaned and serviced the lap top. The fan failed to respond properly to variations in cooling needs,operating with variable speed and high fan noise. I returned the following week and they agreed it was an overlooked problem, so they ordered/installed a new Hewlett Packard fan for an additional cost of the part only.
Description of Work: Replaced HP fan in my notebook
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$217
Barbara T.
05/2013
5.0
computer repair, office equipment repair
 + 0 more
It went great, I brought it in to the shop, I paid a small diag. fee of $50 to leave it there and have it diagnosed and an estimate provided on what it would take to get my slow moving, not good for much computer better. They called the next day with the estimate and the diagnostic fee I paid initially went towards the repair price. They also helped me with setting up my printer once the computer was up and running. Very courteous, very responsive-always there to answer the phone during business hours and they are even open on Saturday. I would recommend this company to everyone. They even come to your house if you need.
Description of Work: Upgraded my PC and cleaned up old files, freeing up more memory
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Evelyn P.
12/2012
4.0
office equipment repair
 + -1 more
They knew what they were doing. They did what they said they were going to do and had it done on time. Overall experience is a B only because you have to deliver the equipment to them. I will use them again in the future.
Description of Work: We used MachineFix.Com /Micrographic Computer Services, Incorporated for office machine repair last year.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Machinefix.com
Thank you so much for your review. It was a pleasure working with you, and if you ever need anything in the future, please do not hesitate to ask. Presently we offer on-site repair as well as in-house repairs. It may be a little more cost efficient to bring your machine to us, but we can always come out to your location. We are just a phone call away! Cheers!
THOMAS B.
11/2012
5.0
office equipment repair
 + -1 more
Took in non-working shredder. I paid for a no-refundable estimate which was applied to to repair work.. The work was completed ahead of schedule.
Description of Work: Repaired and cleaned high capcity cross cut shredder.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
chuck T.
05/2012
5.0
computer repair
 + -1 more
Had an issue with my computer that I had several people look at but had no luck in fixing. Found machinefix.com also know as ( MCS ) in Morrisville PA Had great service and answered all my questions and now my computer is working great again. Only issue was that it took a day longer then they thought it would.
Description of Work: Had an issue with my computer freezing up also had issues with email not loading and not being able acess the internet at certain times. Plus general slowing issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Response from Machinefix.com
Thank you very much! We appreciate your business, and if you have any questions at all, let us know!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Office Equipment Repair,
Computer Repair
FAQ
Machinefix.com is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Machinefix.com accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Machinefix.com does not offer free project estimates.
No, Machinefix.com does not offer eco-friendly accreditations.
No, Machinefix.com does not offer a senior discount.
Yes, Machinefix.com offers emergency services.
Yes, Machinefix.com offers warranties.
Machinefix.com offers the following services: All office equipment sales and service and supplies -Copiers, Printers, Fax, Shredders, Banking Equipment, Plotters and Scanners, Microfilm equipment, Phone systems, Computer repair, Laptop repair All office equipment repairs, All office equipment supplies. If you don't see it, just ask.