SUFFERN ASPHALT PAVING

Suffern was not my first choice, but they were the first company to finally call back. They were very difficult to work with and their responsiveness leaves much to be desired. Although I had to cancel a few times due to family matters and after several days of calling and emailing they finally appeared at our home at 7:00AM unexpectedly. I was pleased with the friendliness of the team sent to complete the resurfacing, but they did a terrible job when completing the project. There are rust stains all over the driveway and it appears to be very muddy. Every driveway in our plan resurfaced by their competitors is clean and free of any similar stains. After contacting them about the stains, the owner stopped at our home a few days later very early in the morning and looked at the driveway, but never got out of his truck. After trying to contact them again and sending detailed photos of the stains, they again were extremely poor at responding. After 5 days I finally received a response saying they will come out to pressure wash the surface, but the rust is part of the process. I doubt I would ever recommend Suffern Asphalt for any project no matter the size. Their price is a bit better than the competition and I guess this is a great example of getting what you pay for even though it was still not cheap. I don't think its too much to ask that the project be completed to the customers expectations and to leave a clean and presentable surface.