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The Closet Works Inc
Designer Interior Lighting Plan, Thermostat - Install or Replace, Thermostat - Repair or Reprogram,
About us
The Closet Works is one of the country’s leading custom organization solutions companies. We’ve been operating continuously since our founding in 1990. The Closet Works serves the Philadelphia 5-county region, many areas of New Jersey, Manhattan and Brooklyn. We continue to grow and prosper by combining the latest in innovative design and technology with an extraordinary staff of experts who design, manufacture and install the highest quality products on the market. The Closet Works, Inc. is an outstanding organization comprised of individuals with diverse talents, strengths and perspectives. We draw upon the unique capabilities of each employee to distinguish ourselves from competitors in terms of quality, price and the customer experience, producing a superior result for our customers. This strategy has succeeded for almost three decades leading to sustained growth and enhancing our position in the industry. By focusing our skills and efforts in an environment of respect and consideration for all parties in the process, we create a whole that greatly exceeds the sum of its parts, and provides outstanding value for our customers, employees, suppliers and shareholders.
Business highlights
36 years of experience
Services we offer
Design, furniture, manufacture & install custom closets, murphy & hidden beds. Office furniture for home & commercial applications. Garage organizing systems. Storage cabinets. Laundry rooms. Mud rooms. Pantries. Entertainment centers. Library units. Commercial shelving. File systems.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.968 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 7% | ||
| 1% | ||
| 1% | ||
| 0% |
Showing 1-25 of 68 reviews
Ron G.
Sep 2019
It went very well. They were on time, professional and the price was right.
Leslie C.
Jan 2018
Great from beginning to end!
Marina M.
Oct 2017
Every single person we dealt with was professional , courteous, informative. They built 5 custom closets for us, all of them are solid and well designed. Highly recommend!
Response from The Closet Works Inc
"Dear Ms. [Member Name Removed], Thanks very much for your kind words. Customer satisfaction is our goal and I am very pleased that we met or exceeded your expectations. I will share your comments with the entire team and I know they will be pleased. Thanks for choosing the Closet Works! David"
Janis V.
Oct 2017
Jennifer was great and super responsive; our installer was super! Highly recommend!
Response from The Closet Works Inc
"[Member Name Removed] thanks so much for your kind comments. I'm always appreciative and pleased when a customer takes the time to acknowledge the efforts of one or more of our employees. Our entire team is truly dedicated to making the entire customer experience a very easy and very pleasant one. I'm glad that you are a completely satisfied customer because that is what we work hard to do every day. We believe in value...a demonstrably better product at a very competitive price and a customer experience that is second to none. Thanks for your business and thanks for your endorsement. We are grateful! David"
Ronald M.
Jan 2017
All went very smoothly. Everyone was great with communication. Work was done when and as promised. I thought the pricing was quite reasonable. They also had many options where we could have spent much more but we were not pushed in that direction in any way. We wanted something simple and functional. I would recommend them.
Response from The Closet Works Inc
"Dear Mr. [Member Name Removed], Thanks very much for your kind comments. We strive to make sure that each and every customer is completely satisfied with not only our products, but the total experience of dealing with our company. I'm glad that we met your needs and hope to help you with other projects in the future. Thank you for your business. David Cutler (not the builder) President The Closet Works, Inc."
Timothy H.
Apr 2016
We have a small pantry closet in our kitchen. The builder installed wire shelving that was stationary and wasted a lot of storage space. Susan came to the house, measured and gave us some design ideas. We promptly received the design and it looked great. With adjustable wood shelves we could see we were going to be able to utilize this space much more efficiently. We set an installation date and the installer ( who I am so sorry I cannot remember his name ) was right on time, very organized and knowledgeable. He did a great job and left the work space spotless. We are extremely pleased with The Closet works and highly recommend them.
Response from The Closet Works Inc
"Dear Mr. [Member Name Removed], Thanks very much for your excellent review of our company. We work very hard to ensure complete customer satisfaction and your comments validate our efforts. Thank you for your business, our entire team appreciates your patronage. David Cutler (not the builder) President The Closet Works, Inc."
Alison S.
Apr 2016
Our walls are old and uneven but their installer still made it work! I liked their customer service and attentiveness from the get-go. While the price was very similar to the other bid I got, the way I was treated made me choose Closet Works.
Response from The Closet Works Inc
"Dear Ms. [Member Name Removed], Many thanks for your kind comments. We appreciate your patronage and are most happy that you are pleased with our products and our process. Thanks for taking the time to review us and let us know if there is anything we can do to assist you going forward. It has been a pleasure serving you. David Cutler (not the builder) President The Closet Works, Inc."
Michael H.
Feb 2016
We had two closets completed. We are very pleased by the customer service and their dedication to make sure the closet systems they installed worked perfectly. They take considerable pride and stand behind their product. Everyone we worked with has been with the company for years. They are also a local company, which is why we liked them over other national companies, such as California Closets. It is worth adding, that I think the product is more or less identical to what you would get at brand names. The installation was easy, and done quickly. We had some small issues with a drawer and a chipped corner and they were out immediately to fix the issues. They stand behind their warranty and product and I would use them for other closets down the line.
Response from The Closet Works Inc
"Dear Mr. [Member Name Removed], Thanks very much for your kind comments. I am very happy that you had an excellent experience with our company. Our entire team strives to provide superior products and service at a price that is very competitive and the remarks you have made val;dating our efforts are truly appreciated by the entire team. Thank you very much, David Cutler (not the builder) President The Closet Works, Inc."
Colleen M.
Jan 2016
unknown
Response from The Closet Works Inc
"Dear Ms. [Member Name Removed], Thank you very much for taking the time to review is on Angie's l List. We greatly appreciate your business and your satisfaction is true validation of our efforts. Thanks for your business. David Cutler (not the builder) President The Closet Works, Inc."
Matthew R.
Jan 2016
unknown
Response from The Closet Works Inc
"Dear Mr. [Member Name Removed], Thank you very much for taking the time to review is on Angie's l List. Your satisfaction is true validation of our efforts and we are appreciative that you have taken the time to share your thoughts with the Angie's List community. Thanks for your business. David Cutler (not the builder) President The Closet Works, Inc."
GARY W.
Nov 2015
unknown
Mitchell M.
Oct 2015
unknown
Response from The Closet Works Inc
"Dear Mr. [Member Name Removed], Thank you very much for your kind comments. We are grateful that you took the time to share your thoughts about our company and we are most appreciative of your business. David Cutler (not the builder) President The Closet Works, Inc."
Dave E.
Jul 2015
Things to know about this company....
I will be using this company again and if you put them in the mix when gathering quotes I am sure you will find the same results I did. Well Done.
- - I received 3 quotes they came in with the best price.
- - I made a rough sketch of the doors I wanted made. They were created verbatim.
- - The installer came on time and finished an hour ahead of schedule. He was very courteous and insisted on sweeping and cleaning everything even after I told him it was fine.
- - I had a issue with a discount coupon post sale and they went above and beyond to make sure I was happy and correct the issue.
I will be using this company again and if you put them in the mix when gathering quotes I am sure you will find the same results I did. Well Done.
Response from The Closet Works Inc
"Dear Mr. [Member Name Removed], Thanks so much for taking the time to review us on Angie's List. We greatly appreciate your kind comments and look forward to the pleasure of serving you again. Thank you for your business. David Cutler (not the builder) President The Closet Works, Inc."
Mark H.
Jul 2015
Excellent consulting services to pick out the design and cabinetry. Professional installation with no worries or issues.
Excellent quality materials. Love the cabinets!
Excellent quality materials. Love the cabinets!
Response from The Closet Works Inc
"Dear [Member Name Removed], Thank you very much for reviewing us on Angie's List. We are grateful for your kind comments and most happy that we earned your praise. Thanks very much and know that we appreciate your business. David Cutler (not the builder) President The Closet Works, Inc."
Sergey K.
Jun 2015
.
Response from The Closet Works Inc
"Dear Mr. [Member Name Removed], Please accept our gratitude for your kind ratings on Angie's List. We appreciate your taking the time to complete the review and are pleased that we fulfilled your expectation. Thank you for your business. David Cutler (not the builder) President The Closet Works, Inc."
Susan M.
Jun 2015
unknown
Response from The Closet Works Inc
"Dear Ms. [Member Name Removed], Many thanks for taking the time to review us on Angie's List. We appreciate your kind comments and your satisfaction validates the efforts of our team. Thank you very much for your business. David Cutler (not the builder) President The Closet Works, Inc."
Ronald L.
Apr 2015
unknown
Claudia W.
Apr 2015
unknown
Tamra W.
Feb 2015
Designer came up with excellent storage options that I had not considered. Installer was effecient and allowed me to make to minor adjustments the day of the installation. We love the pantry and extra storage space in the bedrooms. Highly recommend this company
Wendy M.
Jan 2015
AMAZING!! They were so professional, responsive and great to work with. We love the way it came out and even said it was some of the best money we've spent in the house so far (and we've spent a lot). We would absolutely use them again! Also, they were priced 40% less than the two other estimates we got (for the same exact layout). The counters are sturdy and built to take a bit of a beating which is important to us because we have two kids. We love spending time in our new office!
Andrew B.
Dec 2014
There really isn?t enough words to do justice how amazing our experience was with Closet Works.
From my initial inquiry thru Angie?s List I knew we had picked the proper company. I received a response within a few hours addressing all of my questions concerning the project. We set a preliminary meeting to have Steve come and measure the space. He came by and was in and out under an hour. My wife said he was a complete pleasure and 100% professional during the entire process. He even gave our seven month old a high five which our son seemed to enjoy. Later that night he sent us the designs which I wasn?t in love with, no fault of his. I responded to his designed via email at 9pm and we continued to email back and forth until about midnight as he redesigned and we settled on what we wanted. I was SHOCKED he was working that late and was SO responsive. After we agreed upon the design I realized there was an outlet on a wall that I wasn?t sure he saw. He came back and re-measured and modified the design to fit the outlet. We had questions on the color of wood and he brought a sample to ease our fears but
his color recommendation was spot on. They were able to fully install the unit in under two weeks from the initial meeting. The guy who installed it got it installed and cleaned in about 2 hours. My wife says it looks absolutely amazing and is really sturdy (I get to
see it when I get home tonight). I wouldn?t hesitate to use them again for any other needs that might pop up down the line! I will say I didn?t even shop around so I have no idea if they are the cheapest or most expensive but I didn?t feel a bit of concern during the entire process.
I really cannot recommend them enough!!!!
From my initial inquiry thru Angie?s List I knew we had picked the proper company. I received a response within a few hours addressing all of my questions concerning the project. We set a preliminary meeting to have Steve come and measure the space. He came by and was in and out under an hour. My wife said he was a complete pleasure and 100% professional during the entire process. He even gave our seven month old a high five which our son seemed to enjoy. Later that night he sent us the designs which I wasn?t in love with, no fault of his. I responded to his designed via email at 9pm and we continued to email back and forth until about midnight as he redesigned and we settled on what we wanted. I was SHOCKED he was working that late and was SO responsive. After we agreed upon the design I realized there was an outlet on a wall that I wasn?t sure he saw. He came back and re-measured and modified the design to fit the outlet. We had questions on the color of wood and he brought a sample to ease our fears but
his color recommendation was spot on. They were able to fully install the unit in under two weeks from the initial meeting. The guy who installed it got it installed and cleaned in about 2 hours. My wife says it looks absolutely amazing and is really sturdy (I get to
see it when I get home tonight). I wouldn?t hesitate to use them again for any other needs that might pop up down the line! I will say I didn?t even shop around so I have no idea if they are the cheapest or most expensive but I didn?t feel a bit of concern during the entire process.
I really cannot recommend them enough!!!!
Jeanette P.
Dec 2014
First contact regarding the consultation appointment was from Christy R. She was very responsive, courteous, & eager to get us setup for an appointment. Second contact was from Rose A., who assisted us in assignment of the consultant to come to our home. We had no idea there was a science to it. Rose's turnaround time for any scheduling difficulties we had was VERY fast. She was most accommodating.
3rd contact: So, once our consultant, Steve H. came to our home, all the guidance he gave us and experience he shared about the business paid off. He did the measuring, discussed options, our likes/dislikes, average number/types of articles of clothing/shoes, style, etc.
4th contact: Our installer's name was Rhys. He was fast, very polite and eager to explain any concerns to the work as he progressed. He surprisingly was a one-man team that got the job done in about 4 hours. Our storage is much more conducive to our needs, well-organized, and efficient!
We would definitely recommend this well-organized, highly-talented organization again!!!
We're even going to hire them again to do our coat closet.
Thanks so much Closet Works Inc.!
- Jeanette & Greg
3rd contact: So, once our consultant, Steve H. came to our home, all the guidance he gave us and experience he shared about the business paid off. He did the measuring, discussed options, our likes/dislikes, average number/types of articles of clothing/shoes, style, etc.
4th contact: Our installer's name was Rhys. He was fast, very polite and eager to explain any concerns to the work as he progressed. He surprisingly was a one-man team that got the job done in about 4 hours. Our storage is much more conducive to our needs, well-organized, and efficient!
We would definitely recommend this well-organized, highly-talented organization again!!!
We're even going to hire them again to do our coat closet.
Thanks so much Closet Works Inc.!
- Jeanette & Greg
Melora J.
Sep 2014
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Stephen K.
Aug 2014
I had used Closet Works in a prior residence, and, having been so pleased with that experience (price, service, functionality, etc.), they were my first and only choice after a recent move within Philadelphia. The designer recalled his earlier work for me, and remembered the features and layout that he had installed in my previous condo. The work was done on time, and the experience was as flawless as before. I've recommended Closet Works to my realtor and hope that they continue to get the business they deserve.
Rachel S.
Aug 2014
I was very happy with the service I got from The Closet Works. The installer was very nice and made sure to wipe down the new pantry and cleaned up after he left. He also arrived on time, which is always a plus. Measurements were taken the first day when I had the free in home consultation and I signed off on the design, however, it did turn out just a bit smaller than originally thought. The woman who came the first day to walk me through the process and took measurements did measure the vacuum I wanted to fit into the closet, but when I put the vacuum in the actual closet after installation it doesn't sit completely upright. I am still happy with the closet and the adjustable shelf included. I would recommend them.
Licensing
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FAQ
The Closet Works Inc is currently rated 4.9 overall out of 5.
The Closet Works Inc accepts the following forms of payment: CreditCard
Yes, The Closet Works Inc offers free project estimates.
No, The Closet Works Inc does not offer eco-friendly accreditations.
No, The Closet Works Inc does not offer a senior discount.
No, The Closet Works Inc does not offer emergency services.
No, The Closet Works Inc does not offer warranties.