Groundworks

Basement Waterproofing, Wells and Pumps, Drain Pipe Installation,

About us

Established in 1997, Groundworks is a distinguished family of companies renowned for delivering unparalleled solutions. From foundation repair, structural reinforcement, crawl space encapsulation, basement waterproofing, and concrete lifting, we provide comprehensive services tailored to meet your needs. With our coverage spanning across Philadelphia & New Jersey, we bring our local expertise closer to you. Groundworks proudly holds accreditation from the Better Business Bureau, a testament to our unwavering commitment to excellence. Drawing from decades of collective experience, extensive industry knowledge, and ongoing specialized training, our dedicated team is poised to safeguard your residential property against water damage, concrete sinking, and foundation instability. At Groundworks, we are not just builders; we are guardians of your peace of mind. Contact us today for a FREE estimate!

Business highlights

27 years of trusted experience
Se Habla Español
Eco Friendly

Services we offer

Foundation Repair, Crawl Space Repair, Basement Waterproofing, Concrete Lifting, Crawl Space Supports, Helical Piers, Push Piers, Wall Repair Systems, Wall Anchors, Interior Drainage Systems, Sump Pumps, Dehumidifiers, Wet Basements, Uneven Floors, Leaking Window Wells, Musty Basements, Crawl Space Mold, Basement Floor Cracks, Floor Joist Failure

Services we don't offer

WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7332 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
2%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 1-25 of 332 reviews

Alexander M.
09/2023
5.0
basement waterproofing
  + -1 more
Tyrell did an excellent job correcting the mistakeS of the people who installed my basement waterproofing equipment. There was a terrible rotten egg smell and that's gone now. Tyrell cleaned up after himself, if any water spilled he made sure to vacuum it up and to dispose of everything in the proper place.
Description of Work: Clean out the sub-pump.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SAKINA T.
08/2023
1.0
basement waterproofing
  + -1 more
I got my basement waterproofed in January 2023 paid $16K for it & I had to call them twice already because still getting water in the basement not only that but this machine has been beeping consistently every 2-3 seconds because it needs service I called them to come out to resolve the matter but have to wait a whole month for someone to come out! For me to pay $16K to get horrible service & still go through the water issue is not good at all!!!
Description of Work: Still have water coming into basement & machine has been beeping consistently every 2-3 seconds but have to wait a month for see ice to come out

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$16,000

Sally O.
04/2023
2.0
concrete repair
  + -1 more
We got the PolyLeveling done to our patio after being promised it would stop water getting into our basement from soil washout under the patio. This did not help with waterproofing in anyway, in fact the only thing we got was a broken gutter downspout that the workmen stepped on. Wasted time and money.
Description of Work: Waterproofing on and under the patio to prevent basement flooding.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$1,500

steve Z.
11/2022
2.0
basement waterproofing
  + -1 more
Overall a bad experience. The !st crew arrived late did not finish the job. They claimed they ran out of material. The work that was done was sloppy and unprofessional. I had to call the office to send a supervisor out to look at what was done. They sent a 2nd crew to complete the job. That crew did a satisfactory job. I found BQ basements hard to deal with. They were not concerned that they caused us inconvenience. There was no "Thank you for your business". I called their office and asked for warranty info on a sump pump they put in my basement. They blew me off. This was expensive work. Beware of BQ basenments. There are numerous other companies thar do this work. I would not recommend BQ basements.
Description of Work: Crawlspace encapsulation.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$9,500

John M. V.
06/2022
2.0
basement waterproofing
  + -1 more
Since March 2019 I have spent $10,263 to stop the leak and keep the basement mold free. 3/19 - I spent $4,642 for 52 feet of french drain and to encapsulate the crawlspace. In January 2020 I had a leak in the same area and spent $2,897 for a triple safe pump system. In November 2020 I spent $1,735 for a dehumidifier, and also signed a service contract for $9.99 a month. BQ Basement came out several times in 2021 for leaks. The leaking stopped for a while. On May 5, 2022 BQ came out again, cleaned the water, and flushed the system with a chemical to brak up iron oxide. I also paid $989 for BQ to flush the system every 6 months for a total of 5 applications. It is June 13, 2022, we just had our first heavy rain, and it is leaking again.
Description of Work: Basement was leaking water after a rain.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0


Doaa A.
02/2022
5.0
concrete repair, basement waterproofing, foundation repair
  + 1 more
I would like to thank Michael Goullotti very much, for all kind of help I got, Michael has excellent customer service
Description of Work: Basement foundation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from Groundworks
Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with him. - BQ Basements & Concrete

Eileen D.
01/2022
4.0
basement waterproofing
  + -1 more
Service performed. Had to replace compressor and dehumidifier a little earlier than planned, but the rep (Zac) explained the situation professionally and clearly.
Description of Work: Basic basement system maintenance

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Groundworks
Hi! Thank you for this awesome review. We appreciate you taking the time to rate your experience with us. We'll be sure to share this with him. - BQ Basements & Concrete

Elisa M.
12/2021
5.0
concrete repair, plumbing, basement waterproofing, foundation repair
  + 2 more
Our experience with BQ Basements was top notch during the whole process, from our initial estimate call all the way through installation. Harry, the Sales Associate, fully explained the entire process in a way we could understand, and patiently answered all of our many questions. He provided great research material, and was always very responsive to our calls and emails, while we decided on the direction of our project. Ryan, our Project Foreman, and his crew were incredible from start to finish. They were the consummate professionals--on time everyday of the project, respectful of our property, and left our property cleaner than they found it. Ryan took great care to make sure we understood every step of the process, frequently asking us to inspect their work. When something was damaged during the demolition part of the project (as accidents are bound to happen during these kinds of projects), he swiftly took ownership and fixed the problem immediately. We couldn't be happier with the service we received from BQ, Harry and Ryan, and will wholeheartedly recommend them to others (in fact, I already have!).
Description of Work: Waterproofing system installed in full unfinished basement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,175

Response from Groundworks
Hi! We are incredibly grateful that you took the time out to leave us this note. Our company views customer satisfaction as top priority and we are committed to excellent service. - BQ Basements & Concrete

Richard Q.
11/2021
5.0
concrete repair, wells, mudjacking, foundation repair
  + 2 more
Excellent work. Right after the installation, hurricane Ida hit. Not a drop of water. It all went to the French drain system, if anything penetrated. The smart jacks will prevent further buckling in the house due to secondary settling. Kudos to Andrew Troy and Matt!
Description of Work: French drain, sump, smart jacks to support the first floor, and foundation repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Groundworks
Hi! We're glad our team was able to show you an awesome experience [Member Information Removed] appreciate your review. We'll be sure to share with each team member! - BQ Basements & Concrete

David D.
02/2021
5.0
concrete repair, mudjacking
  + 0 more
Good job. Did what they promised, on time and for a reasonable price. Left the area clean and finished off the sections neatly.
Description of Work: Raising concrete sidewalk and patio slab that had sunken down a few inches
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Groundworks
Thank you for taking the time to write a review and share you positive feedback about your experience with BQ. We value and appreciate your business and your feedback and will share it with our team!

Ruggiero N.
02/2021
1.0
concrete repair
  + -1 more
This will be the third time out to fix a problem which should have been rectified. They were hurried and left my home a mess. They attempted to rectify but still very disappointing.
Description of Work: N/A

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Response from Groundworks
Hi [Member Name Removed], We just received this review and we are very confused. We only have one person named [Member Name Removed] in our system and it was someone we provided a basement waterproofing estimate for last August after the big storm. We are committed to providing WOW service to every customer and would welcome the opportunity to earn your trust, but I'm afraid you may have confused us with a different company. Please call me Margaret at 215-233-5107 if I can be of any service. In the meantime, I will contact Angie's List to have them remove this review as we do not have any customers with this name. Thank you and good luck.

Bush B.
02/2021
4.0
concrete repair
  + -1 more
Work went very well.........no problems
Description of Work: N/A

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Groundworks
Thank you for taking the time to post a review. Your feedback means a lot to the crews and I will share your review at our next company meeting. Thank you again.

SUSAN ANTOINETTE I.
02/2021
5.0
concrete repair, foundation repair
  + 0 more
IT WENT VERY WELL. BQ SYSTEMS RESPONDED QUICKLY TO MY REQUEST ( HAD A NARROW TIME FRAME: HAD TO GET IT FIXED SO I COULD SELL MY HOUSE.) AND THE FOLKS AT BQ SYS. DID EVERYTHING THEY COULD TO HELP ME. THE REPAIR TO THE FOUNDATION WALL WAS COMPLETED IN LESS THAN ONE DAY AT A FAIR PRICE. I AND THE NEW OWNERS ARE VERY HAPPY WITH THE REPAIR!
Description of Work: FOUNDATION REPAIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Groundworks
Thank you for taking the time to share your feedback with us- we value your opinion and will be sure to pass it along at our next team meeting!

Robert C.
10/2020
5.0
mudjacking
  + -1 more
Very professional, did a great job leveling parts and sealed my patio
Description of Work: Concrete leveling
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth H.
10/2020
5.0
basement waterproofing
  + -1 more
The BQ team is very responsive and knowledgeable. They did a fantastic job waterproofing my basement. They were very professional and finished the job quickly and efficiently. I highly recommend them for any of your basement waterproofing needs.
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
10/2020
5.0
basement waterproofing, insulation
  + 0 more
Great company! Great work! Great workers!
Description of Work: Insulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Mary F.
10/2020
5.0
mudjacking, foundation repair
  + 0 more
Pleased with the outcome. Would definitely use again. Would recommend to others.
Description of Work: Cement Leveling
Rating CategoryRating out of 5
Yes, I recommend this pro

Martin F.
10/2020
5.0
basement waterproofing, mudjacking, foundation repair
  + 1 more
Perfect. On time, efficient, polite, exceeded expectations.
Description of Work: Crawl space encapsulation; concrete patio leveling and caulking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Josh A.
10/2020
5.0
basement waterproofing
  + -1 more
very professional, kept it as clean as possible
Description of Work: basement waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Lauren B.
10/2020
5.0
concrete repair, mudjacking, foundation repair
  + 1 more
Awesome! They were responsive and worked quickly. The job was done perfectly and they were priced reasonably!
Description of Work: Leveling and repair of crumbled corner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Yvette M.
10/2020
5.0
basement waterproofing
  + -1 more
Great company. The guys who came to do the work were great. They all worked together, answered all my questions. They cleaned up and left my home very clean. Definitely would recommend this company.
Description of Work: Basement waterproofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel S.
10/2020
5.0
basement waterproofing, mudjacking, insulation
  + 1 more
Staff very professional, knowledgeable and courteous. they cleaned up very well and did a great job.
Description of Work: Insulation
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott M.
10/2020
5.0
concrete repair, basement waterproofing, wells, drain pipe
  + 2 more
Wonderful would and have told everyone about bq basements
Description of Work: Inside French drain and sump pumps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Richard M.
10/2020
2.0
insulation, basement waterproofing
  + 0 more
A representative came to our house and evaluated the damage and amount of work needed. He promised a quote would be sent later that evening. When I did not receive a quote, I called him and left a message on his voicemail. I never from him or from the company . again. I assume the job was too small for them to do profitably. That's OK, but it would have helped me to know that so I could immediately seek another service. Failure to respond is discourteous and it delayed my efforts to get this remediation done.
Description of Work: Replacing insulation around heating ducts that was damaged by water
Rating CategoryRating out of 5

Andrew A.
08/2020
1.0
basement waterproofing
  + -1 more
No show / no call for estimate. Very disappointed.
Description of Work: Basement Estimate
Rating CategoryRating out of 5

Response from Groundworks
We are so sorry for the negative experience- we strive to provide the best in customer service. According to our system- we have your info but did not have an estimate scheduled. Is there any way we can make an estimate appointment for you in the future? Sorry again for the mixup, I know there was an extreme weather event and we had a huge volume of calls. I'm not sure what happened as I don't have estimate scheduled but it could have slipped through the cracks and we apologize.


Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
13VH04264100
Trade License Locale
New Jersey
Trade License Authority
New Jersey: General
Trade License Expiration
03/31/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Drain Pipe Installation,
Foundation Repair,
Concrete Leveling,
Insulation,
Mold Testing & Remediation,
Structural Engineering,
Water & Smoke Damage

FAQ

Groundworks is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 11:00 PM

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 8:00 AM - 11:00 PM

Groundworks accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Groundworks offers free project estimates.
Yes, Groundworks offers eco-friendly accreditations.
No, Groundworks does not offer a senior discount.
No, Groundworks does not offer emergency services.
Yes, Groundworks offers warranties.
Groundworks offers the following services: Foundation Repair, Crawl Space Repair, Basement Waterproofing, Concrete Lifting, Crawl Space Supports, Helical Piers, Push Piers, Wall Repair Systems, Wall Anchors, Interior Drainage Systems, Sump Pumps, Dehumidifiers, Wet Basements, Uneven Floors, Leaking Window Wells, Musty Basements, Crawl Space Mold, Basement Floor Cracks, Floor Joist Failure
WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators

Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM