Ayers Appliance Repair, LLC

Excellent customer service. Mark went the extra mile and solved my appliance problem. This is a great Company to work with. Their Office is very efficient and Cory and Mark take the time to explain and then solve the problem! I would not schedule an appliance repair with anyone else!!!

Horrible service! Our refrigerator has a malfunctioning door alarm. This fridge company listed service center sent an extremely inexperienced so-called service person (not Mark). He was just a kid. Whenever we asked him a question all he would answer is I do not know. In the end, he could not fix it and said we needed an expensive whole new door on a one-year-old fridge. We are not even sure we can trust his diagnosis. He said he would email an estimate. We did not get it. He said he would email a receipt for the $100 useless service visit. We did not get that either. He said the service charge would be applied to the repair. His office said it was not true. Then we were able to get the repair covered under a warranty, and asked that Ayers be given the job (so, we thought, the $100 would be applied), and the ever so kind woman in the office said they refused to do any work under a warranty because the fridge company was a horrible company to work with. So, no repair, and we are out the $100. So who is it exactly that is the horrible company to work with?

Good communication. Arrived on time, tried to get me the best price and did the work quickly. They fixed my dryer!

I had an oven repair which got a rough estimate of $200 over the phone. Tech came to the house and quoted $250; understandable. Over the phone vs onsite quotes can change, no big deal. He stated the igniter was bad and needed to be replaced. He said he could get the part on Friday and would be able to make the repair on Saturday morning. I waited until noon on Saturday; no call, no show. I called them, and got a voicemail saying they were closed weekends. I left them a voicemail stating I was told the repair would occur on Saturday morning, but nobody ever called or showed. They returned my call on Monday, stating the part came late, but they had it, and could come to my house first thing Tuesday morning. I had to arrange to have someone at my house on short notice because I had to work. When they arrived, they performed the work, then said the price was $280+, after having a tech provide an initial on-site quote of $250. The new tech stated the price of the part had gone up, which caused the difference in price. I informed him I was told a price of $250, and I had spoken with someone just the day before and they made no mention of the price going up. After I spoke with him, he came back with a revised quote of $256, saying "that was as low as they could go." I wasn't going to quibble over $6, so I paid it. However, the fact that I had to jump through hoops for the "discount" price, which was higher than an initial on-site quote, to me, is still completely dishonest. The work itself was completed quickly. However, I would not recommend this company. I hope the repair holds out, as I do not wish to deal with them again.

Cory was our service tech. He came earlier than expected and found the problem in no time. I would highly recommend this company again. Nice to have a service you can trust come into your home when you need it. 😎

I described the problem and the make and model on the washer. They knew that repair would be over $700 dollars and buying A new one would be cheaper, they charge me over $90 dollars for a couple of minutes of zero work.

Issue: 20 month old refrigerator freezer does not maintain temperature. Auto defrost not working. Placed a service call and it was returned in 15 minutes by the receptionist. Told that the mechanic would call me in the morning to setup a time to diagnose it that day. Mark showed up at the appointed time, diagnosed the problem, ordered the parts & would call when they arrived. This was late Friday & parts arrived by Monday. He came 8 AM Tuesday, installed 2 parts & was done in 1 hour. Fast reliable service, worked quickly & efficiently. Mark is professional & courteous. Good communication & follow up. The cost for repair was reasonable. A good experience & highly recommend Ayers Appliance Repair.

Very prompt and friendly. Fixed the problem with our fridge very quickly. Highly recommend Ayers Appliance

They came check d out the problem ordered the part and called back as promised and rescheduled. The service man was thorough and knowledgeable.

Repairman refused to fix appliance and still charged me.

We had Ayers come in for our washer. He was very honest and told us it wasn't worth the repair. He could have easily bamboozled us and charged us a fortune to fix it, but, he didn't. I find that refreshing. I will be calling them again when the time comes.

On time ,very efficient.

Great servise.

Punctual an professional

Oven didn't work. Mark responded on phone right away after I contacted Home Advisor. Gave me an estimate which was one third of what a new range would have cost me. He was professional, polite and punctual. He fixed the problem in no time and kept to the estimate. Would definitely call him again.

The part was overpriced but the technician was excellent and his labor rate was better than expected.

A little pricey but prompt service. Great communication.

We were called with a 2 hour window and he came as promised; his charge was as discussed with no surprises, very professional.

great service, knowledgable, trustworthy, punctual, they do what they say they will do

Mark came quickly to help us identify the problem we were having with our freezer. Provided an estimate over the phone prior to service to help us plan. Evaluated the problem and serviced our freezer to get it running again. Excellent customer service!

Mark answered my call promptly and was on the job in just a few hours.These days, finding both ethical and responsible business is waning. I felt that the cost was reasonable and he had the part in his van. Fast and easy and I would definitely use this company again and refer to friends and family

Great service and response when i called answering every time.Showed up exactly when he said he would be here.A little more costly than I had anticipated after being told what was wrong.

Excellent, performed repairs in a timely manner, explaining what was required.

prompt return call on time arrival fast repair reasonable repair bill

I hadn't even logged out of the website - and I received a call from Ayers Appliance! My overall experience would have to be described as outstanding! Very prompt, professional, neat and a great value. This company was a pleasure to deal with - no surprises - they exhibit a very high degree of integrity and professionalism. Would definitely use their services again.