Jeffrey A Wilbur Plg/Htg
About us
Founded in 1986, Wilbur Plumbing & Heating Inc. is committed to improving the quality of plumbing systems and indoor air for residents of Central Pennsylvania. We are a local company, supporting the local economy. Quite simply, we have the most professional, well trained and friendliest team in the Central PA area. Our service quality, attention to detail and cleanliness are consistently high when maintaining, installing or servicing your plumbing, heating, air conditioning and air quality systems. Eight to Eight Same Great rate. Evening service calls up to 8 P.M. at Daytime rates!
Business highlights
Services we offer
Bathroom remodeling, Heat pump water heaters, Installation, faucets, sales and repair heating & A/C and all plumbing repairs, sump pumps., tankless heaters, water heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 4% | ||
| 4% | ||
| 0% | ||
| 29% |
"Thank you so much [Member Name Removed] for the kind words. You guys have been great customer's. Hope you folks get time to spend your utility savings somewhere warm and tropical this year! Best wishes for a prosperous and healthy 2016! Warm regards, Jeff Wilbur"
"Thank You (member name) for the kind words. We really appreciate when a customer takes the time to post a positive review. We look forward to working with you again in the future. Warmest regards, Jeff Wilbur"
"Thank you [member name removed] for taking the time to post a positive review on Angie's list. It was a pleasure working with you and [member name removed]. Your 44 year old boiler was probably in the top 3 oldest boilers we have replaced! We look forward to working with you in the future. Thanks again. Jeff Wilbur"
I declined and was charged $65 for the estimate. This was not disclosed to me when I made the appointment or prior to performing the estimate. I called the office to speak with a manager and never received a return call.
"We do respectfully disagree with the claims this member has made. This gentleman was not even home at the time of our visit. [member name removed] was very nice and explained that she had been living without hot water for nearly 4 weeks! We did some inspecttion work to confirm that the [member name removed] water heater was in need of replacement and it was. We have several models of water heaters all ranging in price and efficiencies. [member name removed] indicated nothing with any bells or whistles. We presented our standard water heater pricing including the required expansion tank and all necessary vent piping, gas piping alterations and connection of the hot and cold water lines with new shut-off valves and hauling the old one away as we always do. [member name removed] then contacted [member name removed] by phone to get his approval and he blew up about the installed price. He did speak to our Customer representative about not being happy with pricing and the Trip fee we charge. We refused to reimburse the trip fee. It was explained up front when the call was booked and is reasonable to get a licensed professional to your door with a water heater and the material to complete your job right then and there. [member name removed] did not hesitate or question the trip fee. Comparing an inferior water heater from a box store without sales tax to our Professional grade water heater, installed with everything I mentioned earlier is unreasonable at best. We wish [member name removed] luck in having her hot water restored in the near future."
"[member name removed], My apologies for our unsatisfactory performance. This is the first I heard about this. I see that this happened 4 years ago. I wish I had heard from you sooner while everything was current and all involved could be questioned. I'm not sure that this employee might not even be with us anymore. Regardless I regret that your job went this way and I would welcome the opportunity to make things right. Please contact us at our office when you have time for a phone conversation to bring me up to speed."
Licensing
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