Jeff was very professional and provided ideas for additional options for the deck. He did have a helper who was also very helpful and professional. Jeff worked with our electrician to ensure that our new hot tub would be wired in the correct location and without any negative impact on either contractor's work. We were able to coordinate with minimal down time. Jeff's communication is solid but I would suggest calling or texting as email is not his thing. My wife and I are very pleased with Jeff's work. We have recommended him to our friends.
Description of Work: We had a wood deck added with vinyl railing. Jeff also added steps for the deck and created a cutout for our new hot tub to be installed on the ground with 2 sides of the deck surrounding the hot tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,900
salman L.
11/2014
2.0
handyman service
+ -1 more
They behavior is so unprofessional and rude
Description of Work: He has to install my tv on the wall
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$150
Ann L.
07/2014
1.0
handyman service
+ -1 more
a
Description of Work: Mr. Crossley responded to my email on a timely fashion with a phone call and we set up a time for him to come out to my house to see what I needed done. However, I had to call him to remind him of our appointment as he didn't show up on time. When I called him, he apologized for not showing up stating that he had "lost track of time" doing another job. I understood and we set up another appointment. He came to the house to look at the work I needed done and said he would get back to me with an estimate. He never responded with an estimate whatsoever. I called him about two weeks after he was here, and asked him to please send me an estimate or let me know if he was not interested in the job. I still have never heard from him. If he was not interested in doing the work, he could have simply declined. I would not recommend this man's services at all as he is absolutely lousy at being punctual, professional and dependable. I find his style extremely lazy and unprofessional.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Steve B.
06/2014
3.0
handyman service
+ -1 more
We contacted Jeff about various projects that needed done around the house. We found Jeff to be very personable and knowledgeable and had planned to use him. One of the projects we asked about was preventing a problem with water coming in through the second story in the front of the house. We asked Jeff about sealing around the windows and locating the problem. He said he would come back in a week with a ladder to inspect it and did not. The estimate he sent was reasonable and we would have used him had he gotten back to us. I tried messaging him again recently using Angie's List and did not receive a response. I appreciate that people get busy but I also know that it takes very little time to send a simple reply to a message.
Description of Work: He provided an incomplete estimate.
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
salman L.
01/2014
3.0
decks
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$200
Dominick T.
11/2013
5.0
handyman service
+ -1 more
I think he did a good job and he also showed up on time. He handles a lot of different types of work and seems to do a good job.
Description of Work: He installed some weather stripping for me on 3 doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Steve B.
10/2013
2.0
handyman service
+ -1 more
Jeff came out for an initial visit just days after we contacted him so I have to give him credit for that. We have multiple tasks around our home to be performed. One of the problems is a leak coming into our bathroom from the front of the house. Jeff said he'd have to come back with a ladder to inspect that more closely. We never saw him again. I contacted him several weeks later and asked about our estimate and he told me that he thought he sent it via e-mail but he was not very computer-savvy. Two days later, I contacted him via e-mail and again requested an estimate. I left him several e-mails and my mother left him a voicemail message with questions about the estimate and about having the leak looked at. This was several weeks ago and we are still waiting. We liked his estimate, although it was incomplete, and wanted to work with him. He requests payment in advance for the materials but since he has left us hanging, we don't feel comfortable doing so. Jeff did refer other contractors to us for some masonary work that he doesn't do.
Description of Work: He provided an estimate.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
Yes, I recommend this pro
Marion M.
08/2013
5.0
handyman service
+ -1 more
Jeff and Jeff planed doors, hung pictures and mirrors, installed swag lamp and towel bars in bathroom. The work was done professionally and in a prompt manner. His rates are very reasonable.
Description of Work: A variety of handyman jobs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Barry A.
05/2013
5.0
handyman service
+ -1 more
We were totally satisfied with all of Jeff's work! The quality was fabulous!!!
Description of Work: Multiple jobs: tiled a bathroom floor, installed recessed lighting in kitchen and a few other smaller jobs including painting ceiling.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Bayyinah J.
03/2013
5.0
handyman service
+ -1 more
Excellent!!!!!! I got 2 different estimates and decided to go with Jeff and ended up saving hundreds of dollars. But not only that, he was very professional and the work he did was excellent.. I called him for an estimate and he answered even though he was at an amusement park with his family. He came out a few days later gave me an estimate, then 2 days later came built the stairs and finished the same day. It's now 2 years later and I haven't had any problems with the stairs.
Description of Work: Built stairs going from the 1st floor to the basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
sherlly W.
03/2013
4.0
handyman service, basement remodeling
+ 0 more
overall. everything went great. the only thing is, the walls needed a 2nd coat of paint, and over time the folded closet door in the laundry room became loose, which we reinforced.
Description of Work: We got our basement done. we asked them to make it into a large entertainment room for family and friends. we have a large laundry room and storage closet combine and a additional room for stroage only underneth the stairs. We are very happy with the work that they put in. they were very professional and their price was less then what we expected it to be. they are very honest with their prices. we never felt that we were being over charged at anytime or taken advantage of. our next project is the outside porch and we will love to hire them for that job. I would definitly recommend them to family and friends.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$9,500
Jessica H.
11/2012
5.0
decks, handyman service
+ 0 more
Jeff power washed the deck well, getting off all dirt and debris. The deck dried for a day before he returned to paint the railing. He painted the railing neatly with good attention to detail. The deck was also painted neatly with good coverage of the boards.
Description of Work: Jeff power washed my deck (14x14 ft), painted the railing and stained it. He did an excellent job with all aspects of his work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Evelyn M.
10/2012
1.0
handyman service
+ -1 more
N/A
Description of Work: I've never had the opportunity to truly evaluate the services of this company because I've never been contacted. I sent an email, via Angie's List, on 10/20, requesting an estimate. I never heard back. I called and left voice mail on 10/26, requesting the same, and I still have never heard back from them. I've now contacted them twice. Making a contact should be the easy part, but here we are 10 days later without even the courtesy of an email or phone call. To that end, I'm reluctant to use them to do any work.
Rating Category
Rating out of 5
responsiveness
1.0
Stephen H.
06/2012
5.0
handyman service
+ -1 more
Everything went great. Would hire again for my next project.
Description of Work: Jeff replaced the basement stairs of a property I manage in downtown Harrisburg. The basement flooded in the September flood and as a result of the exposure to the water, the planks on the steps broke. He did a great job with his estimate, coming out on time, and installing new stairs. Excellent customer service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Stephen H.
11/2011
5.0
handyman service
+ -1 more
I liked just customer service, his quality and craftsmanship. He just did an excellent job.
Description of Work: I used Always on the Level for handymen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Grace B.
11/2011
5.0
handyman service
+ -1 more
They did a geat job.. We are very pleased and will use this company for other work around the house.
Description of Work: Replaced three bathroom light/exhaust fans and installed a new deadbolt doorknob on our front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Paul J.
10/2011
5.0
handyman service
+ -1 more
Great! Enough said, I don't want everyone in Harrisburg calling Jeff for their projects. I have a lot more to get done.
Description of Work: Replaced exterior doors and repaired kitchen and dining room ceiling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Ron F.
05/2011
5.0
handyman service
+ -1 more
Fast response to inquiry. VERY fair price, excellant job, completed fast. Will definately use again!
Description of Work: removed old and installed new shutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Robert J.
03/2011
5.0
handyman service
+ -1 more
Jeff (and his helper for the first job) arrived on time and accomplished the jobs expeditiously. When the materials we thought might be necessary on the first job were not needed, he reduced his charge voluntarily. On both jobs performed for us, Jeff exceeded our expectations in all the categories listed. My only reservation about writing up the review he deserves is that it might make him too busy to get back to us promptly in the future.
Description of Work: The first job we had Jeff perform was to fix a roof line flashing above our garage which had come loose during one of the windstorms we had late this winter. The second job was to install a ceiling fan that was too high for my short ladder to reach. (I normally prefer to do most "home improvements" or repairs myself, but these were out of my "comfort zone".)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
RICHARD W.
06/2010
4.0
handyman service
+ -1 more
Overall it went fairly well. As indicated above Jeff was very professional and courteous, he did really good work, and I thought the price was very reasonable. The fact it took over three weeks to complete the jobs, small though they were, was not a concern to me, because neither situation was causing me any problems by not being fixed immediately. I think his handyman services are a secondary part of his business, and that he fits them in around his primary jobs (possibly something to do with pouring concrete, because that's what he indicated almost every time I talked to him). So if I had any urgent or emergency handyman jobs, I might think twice about using this contractor. I would at least try to get assurance that he'd be willing to do the work in a timely manner if that's what I needed. For jobs like the ones he did do for me where time was not an issue, I would definitely use him again.
Description of Work: 1. Replaced two attic vents on outside of house. 2. Removed & replaced a cupola on garage roof. 3. Added trim piece and two coats of paint on cupola.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$125
benjamin L.
12/2009
5.0
handyman service
+ -1 more
Jeff was quick to respond, and gave me an honest quote. A very nice guy. After getting quotes from another place on Angie's List and having doubts about them, I decided to go with these guys, as the other place (who is top ranked on here) wanted to reshingle the whole top of my roof giving me a quote of around 2000$ (and I almost fell for it) Jeff was fair, showed up early, and had the job finished and done with before I got home. He did a good job and would recommend him to anyone looking for general home improvements.
Description of Work: Roof vent in attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Marisol B.
10/2009
5.0
handyman service
+ -1 more
While the estimate was not the lowest, they were not far from the mark and I felt they deserved a good write-up.
Description of Work: Needed an estimate to have a broken picture window replaced. Quickly responded to my phone call, showed on time and was very professional in collecting the information needed and provided an estimate. Very personable.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Decks and Porches,
Basement Remodeling,
Decorative Concrete,
Kitchen and Bath Remodeling
FAQ
Always on the Level is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 4:00 PM
Always on the Level accepts the following forms of payment: Check,Visa
Yes, Always on the Level offers free project estimates.
No, Always on the Level does not offer eco-friendly accreditations.
No, Always on the Level does not offer a senior discount.
Yes, Always on the Level offers emergency services.
Yes, Always on the Level offers warranties.
Always on the Level offers the following services: Handyman services, Kitchen, Bath, & Basement remodeling, Decks, Flooring installation- Tile, Vinyl, Hardwood, Laminate