John Haughey and Sons Plumbing

We've had Haughey work at our home on three separate occasions over the past year and each experience has been great. They've been very responsive, friendly, knowledgeable and done quality work.

I am a repeat customer, having used them before to handle a gas leak in my laundry area. I had a stack pipe leak. They assessed the problem, explained what needed to be done. Performed the work in a timely, professional manner providing great care to the bathroom and to the surrounding work area, using drop cloths as needed. This work required cutting an opening in an adjoining bedroom wall to reach pipes needing replaced. An access panel was constructed and installed and the finishing work was excellent. There was also some other minor plumbing that was done. The men were courteous and kept me informed about the work. This a fine, family run business and a pleasure to work with. I definitely recommend them and would hire them again.

job went well - satisfied

it went very well , plumber had to create new insides for my existing toilet, which he did, so that I would not have to give up my existing set up in bathroom. would recommend to anyone especially with an older home.

Excellent ! They worked with my schedule, were right on time. Very professional. Will definitely call them again.

Prompt response with excellent work.

They took care of the problem in about an hour. They have always been nice, prompt, and reliable. I will continue to use them again.

unknown

Technician removed old unit and replaced with new unit I previously selected during initial call to company.  Needed to be done asap as unknown to me, food was left in nonworking disposal.  Very friendly customer service.  Very fast response.  Tech did a great job and cleaned up when done.

.

The work was really good but he was very expensvie.

Came promptly, had the right equipment to take care of the problem.

I called John Haughey and and Sons plumbing to repair a leaking drain in the laundry room. I had attempted to repair this myself but was a little concerned about where the drain tied into the main sewer. I had first called another plumber, and they promised to get back to me in a day or 2 but never did. I then called John Haughey based on a recommendation from a family member. I explained by issue and concern to the man that answered the phone and he seemed very knowledgeable and assured me that they would be out the next day and would be able to resolve the issue.

The next morning, John called me about 8am to ensure that I was home, and said he would be there in about 1/2 hour. He did show up at exactly 8:30 and I showed him the problem. He said he would be able to fix it and would add a vent pipe as well to get it up to code. I also asked John to look at a leaking shutoff for the dishwasher, which was nearby and although I hadn't scheduled that work he said he could fix that as well but would have to turn the water off briefly.

John did complete all work in less than an hour and did a great job. He replaced all the pipes and ensured that the tie in at the main was sealed and that a proper vent was in place. He also replaced the old shutoff for the dishwasher with a new ball valve.

Great Job!

John and I discussed some other plumbing that I would like to do in the near future and i'll definitely be using John Haughey and Sons.

Showed up as expected to estimate job. Did the smaller jobs the same day and returned a few days later to complete the bigger job at the shed.
Workers were prompt, courteous and helpful. All the work was done satisfactorily and quickly. The estimate I received was very reasonable, but haven't received the actual invoice yet.
There was a little confusion about the day they were to come back to complete the job, but were very apologetic about the confusion and showed up on time after the date was re-confirmed.

Went very well. Will call them again

They were terrific. We also used them previously for remodeling and for drywall.

The person answering the phone was very nice, professional and helpful. He was able to get a technician out within a couple hours of my call. The technician was knowledgeable and fast and I was back up and running with hot water in no time. I was very pleased with the service I received and they billed me so I did not have to pay on the spot. I will definitely use them again and recommend them.

Here is why I'll be calling on John Haughey Plumbing and Heating John Haughey Plumbing and Heating again: The two young men who fixed the problem HAD EVERY OPPORTUNITY TO TAKE ADVANTAGE OF ME. They didn't, and having been taken advantage of in the past, I can assure you, this was a welcome relief. The price was more than fair. The quality of their service was unsurpassed. Responsiveness was spot on, and they completed the job in record time. Finally, their professionalism was
exemplary. In my humble opinion, you can't go wrong with John Haughey Plumbing and Heating.

There was a break in the sewer line under the basement floor and we were unable to use the master bathroom located on the mail level of the house. The plumbers were professional, knowledgeable and trustworthy. They jackhammered an opening in the floor, excavated the dirt, replaced the broken pipe, added new dirt, concreted the opening and cleaned up the area. Mr. Haughey advised us of the responsibility of homeowners insurance and provided the insurance company with a detailed account of the work. The insurance paid for the greater portion of the total bill. That would not have happened without his involvement. I am very satisfied with the job and would highly recommend this company to anyone.

Excellent job done.

I thought they were very professional and they took care of the problem. However, I thought they were a little pricey for a plumber. I probably would use John Haughey and Sons Plumbing again in the future, but I probably would do a little more research because of the price.

They arrived for an estimate. John called with estimate. Over the phone, he stated that they would jack hammer up the basement to find the broken pipe and would replace bad part of sewer pipe, use fill from that dig, back fill trench, then fill with concrete and finish trench. He also stated over the phone that his estimate was on the high side because it included bringing A-1 Sewer (they initially found the break in the line--good company, used at least 6 times--prompt, great) back to the property to run a camera through the line prior to them closing the trench. John also stated that if they got in there and it was worse, bill could be more. We agreed that he would call first with any proposed additional work. They showed up at the house (a rental property of mine) as promised and began the work. I never heard anything from him until 2 days later when he said the work was complete and there was an additional and quot;couple hundred dollar charge.and quot; I then became angry stating that no one had told me about this. He stated that the fill in the basement was unusable and he had to have a dump truck full of stone brought in. The trench was just that, not the entire basement. I then asked about the camera and if it had been run through the line prior to closing the trench. He said and quot;we don't do that.and quot; To which I replied, you said you would have A-1 return. He denied ever stating this, then asked where it was written in the contract. I had never received a contract, nor did I sign anything. In retrospect, this should have been a red flag. I receive and sign contracts to authorize work for large jobs. This estimate was approximately 2000. I argued with John to no avail. It ended with him stating and quot;what did I care, I was selling the place in 2 months.and quot;. I explained that the house was on the market for two years and It wasn't selling. I also said that regardless of sale, I paid for a job that did not get satisfactorily completed. I then received a bill for an additional 550. I emailed him that I never authorized the additional work and he never fulfilled what was promised and I did not pay the additional money. I would have left it at that, but today I received a call from the tenant stating there was another sewer backup in the basement. I called John after hours-his cell message was that he was probably eating or doing something else and couldn't answer. Unprofessional, in my opinion. I left voice mail on office phone. They got back to me later stating that his voice mail did not say that, etc... I told him that there might be debris in the trap from the repair. He stated that rocks will not block a sewer pipe. The phone call ended with him calling me a and quot;r*****.and quot; I had explained to him that I had run an HVAC business for a time and that he was not dealing with someone who knew nothing about service work. Long story short, I had to spend an additional $300.00 with A-1 Sewer. They found debris from the repair stuck in the trap and were able to use a shop vac to get it out and remove the blockage.

It's a local company. They came on time the next morning, as requested.The service technician was very knowledgable and courteous. The bill was what they said it would be. I would use them again and recommend them to others.

I called several plumbers trying to get help ASAP. This company ( John
Haughey Plumbing and Heating) responded to my call in less than 1 hour
and was there the next day to do the repair. They were done with the
job before 2 other companies even responded. The price was fair and the
work was well done. I would call them again or recommend them to
friends.

Since my kitchen remodel, I have used them 2 other times and still no complaints!