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Connie's Maids

House Cleaning, Floor Cleaning and Waxing

About us

Connie's Maids is a small, family-owned business that provides excellent cleaning/maid service at a reasonable cost. We also provide the personal touch that is often missing when dealing with larger, franchised cleaning companies. We are prompt, thorough, and honest. We offer flexible scheduling that includes weekend service. We use green cleaning products, sealed HEPA vacuum, and Sanitizing Steam mop. For more informatiion, please check out our website, at www.conniesmaids.com. If you click on the "Services" tab, you will see a list of items that are included with each standard cleaning. You can contact us by e-mail, or call 412-334-5550 for an over-the-phone estimate.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

House cleaning/Maid service, Move-ins/Move outs, Emergency cleaning (guaranteed service within 24 hours, Commercial cleaning ( Requires a personal visit to supply a quote).

Services we don't offer

Wallwashing (spotclean only), carpet cleaning (we offer vacuum only), We do not clean the outsides of windows unless they are tilt-in style. We do not clean human or animal/pet feces, we do not get involved with pest infestations.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.411 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
0%
2
0%
1
18%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.5
Showing 1-11 of 11 reviews

Emily T.
02/2014
4.0
house cleaning
  + -1 more
I like them. They are reliable. They’ve only had to cancel once due to weather. They are not as thorough as I would like but as cleaning people go, they are the best I’ve found. Their pricing is reasonable.
Description of Work: I use Connie's Maids to clean my house. They come every other week.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Nora G.
02/2014
5.0
house cleaning
  + -1 more
They do an excellent job. They are prompt, efficient and very thorough. They always offer to do extra if I need something. Connie,Jim and Carly are very pleasant people and I enjoy our conversations.
Description of Work: Connie and her crew clean my house twice a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Wendy K.
02/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ted K.
01/2014
1.0
house cleaning
  + -1 more
We had Connie's Maids every two weeks since about August. They cleaned our house in about an hour the first time. We expressed surprise that it took so little time and were told they each have their specialty and since there are three of them they get it done quickly. The time is cut by 2/3. Well, I could understand that if the results were actually positive. But, as it turns out, we got exactly what we thought. An hour of barely surface cleaning. Two times ago I was actually so disappointed that I texted Connie to tell her that their service was not up to expectation. I detailed areas in the kitchen that had not been touched. She offered to come back the next day to redo it but I told her that would and should not be necessary. I frankly didn't want to go through the drama of having to explain everything that we expected. Personally, after getting a complaint like that I would have expected maybe an offer of a discount the next time. We even left cash instead of a check just to see if she might take just 3 of the $20 bills instead of all 4 but they were all gone when we got home. Opportunity missed! The fact is that they never did clean as well as we expected. Especially for $80 for an hour. We had been debating whether or not to continue with their service for a month or so but the last time was the killer. We had left a note detailing a couple of things. The mirrors in the master bed room and living room and hall were left pretty smudged. Not just the last time but nearly every time. We noted that the small ledge that goes around the side and back of the night stand had an accumulation of dust. I mean enough to spin and knit a small sweater from. The note detailed the mirrors and the night stand ledge. The mirrors were a done little better than they normally did but the dust was still on the ledge of the night stand. Of course, once we made the decision to not continue we began noticing other things that had not been cleaned. For example, in the kitchen, the top of the microwave and refrigerator were actually sticky. Now, to be fair to Connie, not only had she not cleaned those surfaces, apparently no one had in the year and a half we've paid for house cleaning. They are nice people, very friendly, but certainly not worth paying $80.00 an hour. Plus factor that nearly half of the times they were here the daughter wasn't with them. Yet it still took the same hour. Go figure! We have a new house cleaner. She charges $25 per hour. She took 4 hours the first time (2 weeks after letting Connie go) and 3 hours two weeks later. She estimates 3 hours each time from now on. She wipes down all cabinets and woodwork with Murphy's Oil Soap EACH TIME and scrubs the hardwood and ceramic floors on her hands and knees! She does a much better cleaning job and is less expensive overall.
Description of Work: It was supposed to be house cleaning but it wasn't nearly what we expected.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$80

Donna R.
12/2013
5.0
house cleaning
  + -1 more
My house looks immaculate when they are done. I love to entertain and I used to take off work on Fridays to clean when I had a party on Saturday. Not anymore. Connie's Maids cleans my house so I can just relax and enjoy the party.
Description of Work: I have used Connie's Maids over the last year, one to two times per month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Amanda C.
10/2013
1.0
house cleaning
  + -1 more
Unfortunately it was a complete waste of time. She was very nice on the phone and gave a reasonable quote. We scheduled an appointment for cleaning. I spent my entire day off preparing the house and no one showed up or called. Whatever the excuse there is absolutely no reason a professional would not have the courtesy to call and cancel or reschedule. I expected much more from an A rated Angies List business.
Description of Work: Nothing

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0

$80

Response from Connie's Maids
Good afternoon from Connie Zewe at Connie's Maids. I am VERY sorry for not showing up to clean on October 22 as scheduled. This kind of thing has never happened to me before, and it is not the way I conduct business! Please let me explain the situation. The week prior to the scheduled cleaning, my purse either fell out of, or was taken from my car. I lost both my wallet and phone. Also in my purse was my job scheduling book, which contained information on all my new leads and new jobs, including yours. Since you were a new customer, I had not yet entered your contact information in my computer. As a second backup, I also physically keep a running job board. I did have your last name on my board. However I had incorrectly spelled it, because I had a weak cell signal when we spoke, and I had a difficult time hearing you. This left me in a real bind. I didn't know what to do. I had no phone number, physical address, e-mail address, or even a correct name to help me contact you. I had no alternative but to wait and hope you would get in touch with me. I wish we would have been able to speak before you posted your review. While I'm certainly not happy with an "F" review, I'm glad to finally be able to tell you my side of the story. Unfortunate things sometimes happen to good people. This is one of those cases. I've worked hard to build my business, provide excellent service to my customers, and maintain an "A" rating with Angie's List. I would appreciate the opportunity to make things right with you. I will offer to come and clean your house one time at no charge on a date and time of your choosing. Please accept my sincere apology for what happened. I can be reached at 412-334-5550. Thank you for your time and attention. Connie Zewe Connie's Maids 412-334-5550 www.conniesmaids.com

LISA P.
04/2013
5.0
house cleaning
  + -1 more
Wonderful! The house is spotless. Do any excellent job with the hardwood floors. Also put my dog out when they are here. Love Connie and crew.
Description of Work: Bi-weekly clean our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Jo R.
04/2013
5.0
house cleaning
  + -1 more
They were very professional, and each had their own area of expertise. I was especially pleased with the bathrms., and window shades. I have a dog and was very pleased that they were not afraid and were dog lovers.
Description of Work: Housecleaning in a 4 bedroom, 2 1/2 baths, living rm, dining rm. family rm, kitchen & steps. Also changed bedrm. sheets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JILL L.
10/2012
5.0
house cleaning
  + -1 more
I contacted a couple of companies to get pricing for cleaning my house. Connie was the only one who responded promptly. I decided to give the service a try and the first cleaning was in late August. The work is excellent, they are punctual, pleasant, and above all professional. I trust them with my home even when I have to be out on the scheduled cleaning day. I have an older Golden retriever that they treat as their own -- he loves it when they come. I couldn't be more pleased and have continued to have Connie's Maids come every 2 weeks since then. I highly recommend this housecleaning service.
Description of Work: Connie came and looked thru the house, asked good questions and gave me a very fair price quote. She advised me that the first cleaning would be a little more (this is a very typical practice) because each service likes to get the house in a condition they feel they can maintain. I was home for the first cleaning and was very impressed with the care they took to get things shining. Connie even got my hard to clean stove sparkling. I wasn't home for the next couple of cleanings and found that the house was in as good a shape as after the first time they were there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

James P.
10/2012
5.0
house cleaning
  + -1 more
They have a reasonable price and they do good work. I would highly recommend them and my wife likes them as well.
Description of Work: They do our housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Wendy K.
06/2012
5.0
house cleaning
  + -1 more
I thought that her service made sense, it was worth my while, it is not overpriced. She cleaned my kitchen baseboards with a toothbrush. She answered my initial request, which I did through another company and she responded within an hour of sending an e-mail to her. And we were able to schedule within a week of when she first called me. It was great. And now she is going to come every month. She is very honest, prompt, nice and I feel safe and secure having her in my home. She is obviously an amazing cleaner, she loves what she does.
Description of Work: I am using a new maid service from Connie's Maid. I had them clean our house which was a three bedroom house with two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    1050 Old Hills Rd, Mckeesport, PA 15135

    www.conniesmaids.com

    Service hours

    Sunday:
    8:00 AM - 10:00 PM
    Monday:
    7:30 AM - 8:00 PM
    Tuesday:
    7:30 AM - 8:00 PM
    Wednesday:
    7:30 AM - 8:00 PM
    Thursday:
    7:30 AM - 8:00 PM
    Friday:
    7:30 AM - 8:00 PM
    Saturday:
    8:00 AM - 10:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Floor Cleaning and Waxing

    FAQ

    Connie's Maids is currently rated 4.4 overall out of 5.

    Sunday: 8:00 AM - 10:00 PM

    Monday: 7:30 AM - 8:00 PM

    Tuesday: 7:30 AM - 8:00 PM

    Wednesday: 7:30 AM - 8:00 PM

    Thursday: 7:30 AM - 8:00 PM

    Friday: 7:30 AM - 8:00 PM

    Saturday: 8:00 AM - 10:00 PM

    Connie's Maids accepts the following forms of payment: Check
    Yes, Connie's Maids offers free project estimates.
    Yes, Connie's Maids offers eco-friendly accreditations.
    No, Connie's Maids does not offer a senior discount.
    Yes, Connie's Maids offers emergency services.
    No, Connie's Maids does not offer warranties.
    Connie's Maids offers the following services: House cleaning/Maid service, Move-ins/Move outs, Emergency cleaning (guaranteed service within 24 hours, Commercial cleaning ( Requires a personal visit to supply a quote).
    Wallwashing (spotclean only), carpet cleaning (we offer vacuum only), We do not clean the outsides of windows unless they are tilt-in style. We do not clean human or animal/pet feces, we do not get involved with pest infestations.

    Contact information

    1050 Old Hills Rd, Mckeesport, PA 15135

    www.conniesmaids.com

    Service hours

    Sunday:
    8:00 AM - 10:00 PM
    Monday:
    7:30 AM - 8:00 PM
    Tuesday:
    7:30 AM - 8:00 PM
    Wednesday:
    7:30 AM - 8:00 PM
    Thursday:
    7:30 AM - 8:00 PM
    Friday:
    7:30 AM - 8:00 PM
    Saturday:
    8:00 AM - 10:00 PM