Hellmann's Tree Service

Ray came out the same day we called and provided an estimate very quickly. He and his team came out within days of our reply to the estimate and did a great job! They were very careful, thorough and you couldn't even tell we had a tree removed when they were done. I highly recommend this company!

They were phenomenal! Ray got back to me right after I requested a quote. Was so friendly and confident, we almost didn’t bother with other quotes. Good communication. Showed up spot on time, friendly (even to my fascinated 4yo) and fast. Even impressed my OCD mom with how clean they were. They even re-homed a couple of Praying Mantids they found. Honestly just a great experience. 10/10, easily. Thank you Ray, George, Clay & Shawn!

Doesn't return calls or emails and is unprofessional. He removed the tree but was late grinding the stump, which I communicated from the beginning I needed done in order to lay a foundation for my retaining wall. Not only was he late and didn't communicate when he could come back, he didn't grind it deep enough so we had to pay extra for someone else to come out and finish the job. Below are the email communications with dates and times. You can see that from the project start the timeline was in place and Ray knew I needed the stump removed before the retaining wall foundation could be laid. I told him on Wednesday, June 3 that the wall was going to be removed in the next couple of days and asked how much lead time he needed. I got no response. He did not return any of our calls when we were trying to get him to come out and grind the stump. He didn't respond with a date until June 11 and didn't come out until June 14. If he would have told me he couldn't meet my timeline I could have gotten someone else to do it. I had to hire someone else anyway because he couldn't even grind the stump deep enough for my walls foundation, which would have been nice to know before committing to the project. His price is fair, he does quick work, but he is unprofessional in my opinion and it cost us time and money. On May 6, 2020, at 8:45 AM Me: > > When will you be able to take the tree down and how long does it take? I want to get a timeline so I can work with Johnny Sheerer Landscaping on the retaining wall removal. Once he removes the retaining wall, how long will it take you to remove the stump? On Wed, May 6, 2020 at 9:13 AM Ray: > > we can do the tree in the next week or two it will only take one day then when he gets that retaining wall out it will take a few hours to get the stump out. On May 6, 2020, at 10:16 AM Me: > > What do you need to set a firm date on the tree removal? > If the fence is down and the wall is removed, can the machine come in through my property if they decline to give us access? On May 6, 2020, at 7:46 PM Ray: > > I require the estimate to be signed and sent back with a $50.00 deposit. We are going by the weather right now. within the next week or so. Our stump grinder will not hurt the neighbors lawn but I would ask them if we can get in there to grind the stump. We will have to clean up debris from the tree being removed. So let them know we will have to be in the yard. On Wed, Jun 3, 2020 at 10:42 AM Me: > > Thanks again for the tree removal. > Assuming good weather the wall should be removed on Thursday or Friday this week and be out of the way of the tree stump. How much lead time do you need to come back in and grind the stump? On Jun 9, 2020, at 2:51 PM Me: > > My wife left a message with you earlier but I wanted to follow up on our email chain. The wall has been dug up and the guys left you a ramp to the tree stump. Is it possible to get this ground down tomorrow? I know it's short notice but the sooner we get the stump out the sooner they can build the wall. On Jun 9, 2020, at 6:07 PM Ray: > > Hi Nathan, I will try and get there this week. On Wed, Jun 10, 2020 at 9:23 AM Me: > > The wall guys asked if you had a date that you were coming out and I told them the next couple of days but they can't dig the wall trench until that stump is removed. They have the backhoe onsite right now but need it for other jobs as well. Is there anyway you can fit us in tomorrow morning so they can finishing the digging process and remove the backhoe? On Jun 11, 2020, at 2:41 PM Me: > > I just heard from the guy digging our wall trench and he said he has to be out by tomorrow. I'm sorry for the urgency but the retaining wall project relies on that stump being removed. Are you able to grind the stump tomorrow so they can finish digging the base? On Jun 11, 2020, at 5:47 PM Ray: > > sorry Nathan I won’t be able to do the stump till Saturday or Sunday.

Ray and his crew did a great job. Very good price and I will definitely use them again. I highly recommend them for anyone getting any tree service

Very pleased . Responsive, the trim and clean up excellent. We plan to hire again. Highly recommending.

Left message for Ray on Mon.am. He came that evening and was very helpful deciding what to do. Came on Wed. and did an excellent job, doing even more than expected to clean up overhanging growth. His workers are friendly and professional. They just went out of their way to an over the top job! Cleaned up all cuttings dirt to perfection.

Great job! Team was very professional, on time and did a thorough job.

This is the third time I have used Hellmann's. Ray has always been responsive and does the job in a timely manner. Prices are reasonable and no down payment is required. I've not even had to be home when the work was done. They leave a bill and I send a check. No sign that's they've even been there other than the trees cut and trimmed. Highly recommend.

Terrific job. We were very pleased with their work.

Very good! I hired Ray 2 years ago for similar project. He did an excellent job then and another one now. He did what he said he would do, Very easy to work with. He lets you lead the way, and also offers suggestions. Punctual and friendly. He's the guy to hire if you need tree work done.

I had one dead tree and one gigantic live junk tree removed. Ray came out the same day I called for the estimate and gave me a fair price. I was somewhat anxious to have the dead tree, which was leaning a bit toward my fence, removed. He gave me a 3-5 week window but was able to do the job within 2 weeks. The live tree was easily 3 stories tall if not more, the dead one probably 2 stories. They ground the stump of one of the trees as requested. I was home when they began the work and then had to leave. I came home to find the area completely cleaned up. The trees were both on a slightly sloped area between my back fence and an alley. The sloped was mulched and the only evidence they were there was a coating of wood chips over the mulch (had I thought of it, I would have asked them to do just that). The alley was perfectly clean and there was no damage whatsoever to my fence. They even trimmed some of my neighbor's junk trees that were hanging over my fence and removed a large dangling limb from one of those trees. I highly recommend them.

Ray gave us a competitive quote and was very responsive. This wasn’t an emergency, so he gave us a 2-4 week window. However, something came up and he was able to fit us in within a week. He and his crew showed up on time and worked efficiently. The tree was in a tricky location - on a slope between our house and the neighbor’s landscaping. The guys took it down without disturbing anything. Our neighbor even commented on how well they cleaned up. Very happy with the service and would highly recommend.

I received several referrals from others who had used their services. A+++++ service! The entire crew did an absolutely wonderful job! They were very professional and knowledgeable. Very easy to work with...I would highly recommend Hellmann's Tree Service!

Excellent! Hellmans provides top notch professional service. Very pleased!

Hellmann's had a several week lead-time, which was the same as most of the other companies we spoke with. They showed up on time, did a great job of cutting back the branches and removing the dead or unwanted greenery and cleaned up well. This was a big job as the trees are big and were very overgrown and they were able to do it all in a day.

Service was great. Work was done quickly and cleanup was great. I would definitely use them again.

They did a lousy job for me. I had a blue spruce pine tree that I asked them to trim it as far back as they could trim it without having any bare spots. They came out and did just a very nominal trim. I called him about it and he said, we could not go any further. It just could not be done. I told him it is not right. You can go back 6 inches because there is green behind the blue and you could very easily go into the green part without having any problems with bare spots. He said he could not do anymore but he would reduce the price he had by $50.00. So, I have hired someone else to come and do the job right. The cost was okay because it was cheaper than the guy I am getting now. The problem is they did not do what I wanted them to do. The cost was okay but obvious they was thinking different.

They did an excellent job. They were very respectful and showed great professionalism. They cleaned the area up when they were done, you would not know there had even been a tree there.

It went well! Ray is very responsive and performed the trimming within the agreed-upon time frame.

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Ray Hellman promptly responded to my request for an estimate and once I agreed to it he stated that he could perform the work in the next couple weeks depending upon the weather and his current schedule. He called the night before the job to tell me when he was coming. He arrived on time and within a couple hours his crew had completed the work and cleaned up the yard. He was extremely efficient removing the tree considering that the tree was close to my house as well as the next door neighbor. He and his crew were extremely competent, friendly and professional.

Work was performed just as promised, even faster than anticipated.

Great! Ray came to do an estimate within a day or two of my call. He came to complete the work within a week, and ended up charging me less than the original estimate. He and his team were very friendly, and so quick. They were done in less than an hour!

I had a tree fall onto my house at 3:30 am during an over night storm.The damage to my house couldn't be assessed until it was removed.I had no idea who to call so looked on angie's list for local highly rated tree services and left multiple messages before business hours explaining my situation. Ray called me back before his listed start time and showed up within the hour to assess the damage. He left and was back with a crew within two hours. In a couple of hours the tree was gone and the clean up was almost as if it never happened. The crew was competent and worked well together. My neighbor used them the following week for 3 of his trees after seeing the work he did for me. Highly recommended! Brian Hilberer

Very satisfied.