We were told it would take 2 weeks for the kitchen cabinets & vanity for bathroom to come in but while they were waiting for them they would come in & do all the other work so when the cabinets came in they could just install them. They estimated the "total" construction time would be a week or 2 at the most once the cabinets were in. Sent 3 different people, on three different occasions to measure the kitchen3 to measure the kitchen which is only about 6' x 14'. Contractors which never worked more than 6 hours a day if they worked that many, start project. The day they were to hang ALL the dry wall in the kitchen (that was measured 3 times) do not bring enough dry wall to complete. Which by now my refrigerator is in the dining room, the stove can't be used & they had taken out my kitchen counter & sink. Oddly enough we now find out the cabinets "didn't come in" so another 2 weeks for that. I believe the vanity for the bathroom may have come in which was much smaller than the one they took out leaving a space of about 5" between the vanity & the wall. I get a call at work, they now need to paint the bathroom do I mind if they use the same paint that was being used in the kitchen. Meanwhile they completed the room under neath the kitchen which was basically replacing the ceiling. Cabinets come in & get installed except for some cosmetic things. About a week or so goes by & we have water running out of the ceiling of the room underneath the kitchen. They come out & tear down ceiling to find they had stapled the new floor board to the pipe. At that time I said to Vic Duckstein "Since you have already had to tear down the ceiling maybe we should replace both pipes", He advised no he felt the other one & didn't feel anything wrong with it. I even offered to pay for the piece of pipe. Air Mover Fans back in to dry out so the ceiling can be replaced. Ceiling replaced & repainted. Couple weeks later other pipe starts leaking due to being stapled. Air movers again, replace ceiling again. This winter pipes froze solid, friends help us tear down ceiling to find the insulation put in by Duckstein's was placed on top of pipes trapping the cold air from storage room against the pipes, should have been under the pipes to draw from warm air in kitchen. Now have my kitchen floor tile coming up & cracking. It looks like nails or staples may be popping up under the tile. Ins co sent Ducksteins back to resolve issues, they were here last week & are supposed to get back to us. We will see.
Description of Work: Clean up after broken pipe in 2nd fl bathroom. Clean up was excellent so we hired them to do renovation which was the bathroom floor & vanity, kitchen below bathroom completely destroyed except stove & refrigerator, storage room under kitchen.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$18,814
Colleen M.
06/2014
5.0
apartments
 + -1 more
unknown
Description of Work: On March 24, a turkey flew through a big picture window at the front of our house. We called the police. In their opinion, this was less of a "broken window" problem and more like a "bomb went off" problem! They recommended we contact Duckstein, because they specialize in disaster restoration -- although they are usually dealing with fires and water damage rather than turkeys. My husband called, and within about 15 minutes, Duckstein was there, boarding up the window, and cleaning up the shattered glass. Duckstein worked with our insurance agent to ensure we were compensated for all the damage, and they performed the work too, which included carpet replacement and interior painting in addition to the restoration of the window. We were fully compensated - the $1000 I've listed is our insurance deductible. I am very satisfied and, although I hope never to have to use them again, I would wholeheartedly recommend them to anyone in need of disaster restoration services.
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Service Categories
Apartments,
Property Management
FAQ
Duckstein Properties, LLC is currently rated 3 overall out of 5.
No, Duckstein Properties, LLC does not offer free project estimates.
No, Duckstein Properties, LLC does not offer eco-friendly accreditations.
No, Duckstein Properties, LLC does not offer a senior discount.
No, Duckstein Properties, LLC does not offer emergency services.
No, Duckstein Properties, LLC does not offer warranties.