
Gardner Moving Co
About us
Family owned and operated Since 1921. Gardner Moving is proud to serve residents and businesses of the Pittsburgh Area. We've grown our business and our expertise through four generations of moving.
Business highlights
Services we offer
Moving of household & commercial goods. Local & long distance. Transporting both upright & baby grand pianos. Internal moves, from one room to another. Sell packing materials, various sized boxes, wrapping paper & tape. Packing.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
3% | ||
3% | ||
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All the movers were professional and courteous. I never heard one word of complaint that something was too heavy or too difficult. In fact, their personalities were very upbeat and positive. At one point it started raining but that didn't phase them at all.
Would definitely use again.
On the day of my move mover arrived 30 min late, perhaps due to snowfall. Packing went well and the packers worked hard and efficient and were polite.
My new place is on the country side and the driver became scared of the snow and did not want to drive to the house. He said the trucks are not good for winter and snow - which made me wonder why they used them for a move on a snowy day in February, especially with worn down front tires. Anyway, I had somebody plow the 1 inch of snow of the gravel road which did not do much to the snow in the track, but made it look less scary. So after 1-2 hours delay the trucks drive to my new house.
While unpacking, the foreman, Mark, broke a 'dining room chair'. Instead of showing me the damage, he secretly took the chair back into the truck and did a quick-gluing fix" of the split leg and then put the chair into the garage in a difficult to reach area - behind bicycles. I guess Mark hoped that I would not notice the damage immediately. So when the leg comes apart again when I use it - which sure it would when one sits on it, then it makes it difficult to proof that it was damaged during the move. However, I found the chair before Mark left and confronted him with it. Mark apologized for this deceit and took 100 dollar of the bill.
What I find disturbing is that this was a clear and direct attempt to cheat me. And I was only lucky that I found the chair. When I emailed the owner to express my disappointment with this dishonest, he responded that Mark was upset because I was upset due to his initial refusal to drive to my house. I do not think that this justifies this deliberate and planned dishonest.
The owner also responded that Mark was planning to tell me at the end. I do not believe this, because why would have Mark hidden the dining room chair in the garage, away from the rest of the chairs? And I actually confronted Mark when all moving was completed i.e. at the end. Its just a lame excuse for dishonest and lack of taking responsibility.
So overall it went okay but this attempt of cheating me is inexcusable in my mind, so I will avoid this company in the future (when I need to get the rest of my furniture from the old house)
Gardner had the best rate for the weekend. Showed up on time and moved very quickly. We got through an entire three bedroom home (with basement) in less than 5 hours. It was great! They were very friendly and professional. They asked us where things needed to go and were willing to move things around if we needed it. They also helped move some old furniture that was left behind in the new house to another room in the house. Our stairs were curved and they even had to move our bedframe through the balcony!! Absolutely no complaints, they were wonderful!
The only advice I would provide that is not reflective of Gardner, just lack of knowledge on our part: 1) buy mattress bags for the mattresses otherwise they will get dusty. We didn't think about it until it was too late. and 2) when moving bookcases, pull off the little knobs that go in where the shelves rest. Again, we didn't think about it and lost a couple (easy to replace). These two things weren't against Gardner at all, we should have done it and just totally forgot.
They were punctual and the estimate was almost perfect.
Licensing
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