DM Home Improvements

It went absolutely fantastic everything went smooth Dave and his crew are very easy to work with very knowledgeable what they were doing I was very impressed. This spring I will be putting addition off the side of my kitchen doubling the size I will definitely be calling in for the job

The deck looks ok, the nails weren't completely hammered all the way in, the wood is worn after 2 years. However the problem comes in, that after 6 months, the gate that was put on the deck, started to sag. Which we then contacted DM, again, asked him to fix the problem, and did not respond, we offered to pay him to do it, and he told us that he would be there the following week. He then never showed back up, never called, and never answered follow up calls from us. This is an outdoor deck and there will be wear and tear, I know this, however, the professionalism and the responsiveness to fix something that should have been taken care of, even if we were willing to pay extra for him to come back, is horrendous. Buyer beware!

It started out good, then it got bad and they were unreasonable. They did a good job on my porch, and demo in the initial two weeks. Afterword it seems like they lost interest in the job and the GC was allowing workers to do work without it being checked. We had everything in writing, and it seemed like they didn?t even read the contract. And every time we talked about things they said it wasn?t in the quote or in the original contract. They had a poor attitude and they never seemed to reference back to the contact. All I asked for was $180 to pay for the plumber and he would not agree to this. He also burnt out our furnace and refused to fix it. I had to pay another carpenter over $2,000 to fix the work that he did incorrectly. Although I was dissatisfied with a lot of their work I was most upset with their poor attitude. I have the emails to prove their attitude. I do not feel that I should deserve abuse for asking for things to be done.