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About us
Independently owned & operated. Award winning. Additional website - www.chem-dry.net/mars.pa. Additional DBA - ChemDry of Mars. Award winning.
Business highlights
32 years of experience
Services we offer
Carpet, rug, grout, upholstery cleaning, tile & stone care.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
4.977 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 77 reviews
Tim D.
Jan 2018
Very well.
Julie V.
Oct 2017
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Tom H.
Oct 2016
The technician did an excellent job. I was very pleased with the results. Before talking to Chem-Dry of Mars I thought I would need someone to remove my wool area rugs for cleaning but they were able to clean them in place.
Sue M.
Jun 2016
unknown
DAYL J.
Apr 2016
He was honest and knowledgeable and didn't try to take advantage of me.
Sherri E.
Mar 2016
I have been using Chem Dry of Mars for several years now. They are always punctual, courteous and professional. Linda in the office is pleasant to speak to and does her best to get you on the schedule as soon as possible. We recently had a pet pass away and had quite a mess to deal with on our carpet and rugs. Linda showed such compassion at the passing of our beloved pet and had someone out to take care of it for us. The worker was able to get the stains cleaned and assured me that in a few days they would be completely gone and they were. A++++
Dolores T.
Mar 2016
I was well very pleased. I do use their spots things previously and I don't have as many spot marks that I had previously had and he did do a good cleaning. He did have a young fella that helped him this time so it didn't take him the fourth and third day like he did previous two years prior. So it's almost like two years or not quite three years the previous time whenever he had come out the time before, so they had been dirty. I would highly recommend them to anyone. They do very well, they run their super over the rugs and clean and then move all the furniture, you're furniture all gets moved and they do around the baseboards. I have no problems of trusting them being in the room and leaving the room with them. I was keeping an eye on them but they were in my bedroom and they were in the different rooms where there were things and I did not worry about anything walking out the door. They were punctual. They were about 10 minutes late and it was because of the traffic of where they were coming. He had a fella that helped him this time and he was showing him the rug and showing him what to do and what not to do and he was showing him what he did and the kid was following through and doing everything right.
Michael W.
Feb 2016
unknown
Robert S.
Jan 2016
unknown
Terri H.
Jan 2016
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Mariellen S.
Jan 2016
unknown
Darcee S.
Oct 2015
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Gail W.
Sep 2015
I was utterly amazed at the quality of work that technician Eric Kowal provided through Chem-Dry. Our family room takes a lot of abuse from traffic, food and wine spills, and life in general. There is wall-to-wall carpeting there that is about 12 years old and in embarrassing condition. I thought I would have to replace it for sure but decided to see if Chem-Dry could work a miracle. I have used them before with good results, but this was a real challenge. Eric worked tirelessly on those stubborn spots, some of which were red wine that I had been unsuccessful in getting out. Amazingly he turned that disaster of a rug into a thing of beauty. If I hadn't seen it with my own eyes I wouldn't have believed it.
This is an excellent company with excellent employees. Mary, the receptionist, is both gracious and efficient. The appointment was scheduled within a few days, and I received two reminder phone calls from Mary about what to prepare. Eric, our technician, was prompt, pleasant, and certainly hard-working as I illustrated above. No question -- they deserve a rating of A+++. Thanks, Chem-Dry! You have a customer for life.
This is an excellent company with excellent employees. Mary, the receptionist, is both gracious and efficient. The appointment was scheduled within a few days, and I received two reminder phone calls from Mary about what to prepare. Eric, our technician, was prompt, pleasant, and certainly hard-working as I illustrated above. No question -- they deserve a rating of A+++. Thanks, Chem-Dry! You have a customer for life.
Don W.
Aug 2015
Joe and Ken arrived on time (could have been early but we were not ready). After taking measurements and giving us a quote that we accepted, they went to work. Both men were very personable and did a great job of cleaning with attention to detail, especially in heavily stained areas. They finished in less than 3 hours, and the carpeting looks great.
Cynthia B.
Jun 2015
unknown
Delmar W.
May 2015
unknown
Carol D.
Mar 2015
I couldn't be happier. Linda, who does the scheduling, is personable and sensitive to customer's needs. Joe and his colleague, who did the cleaning, were both prompt, friendly, helpful and professional. Before cleaning, they thoroughly vacuum all areas with a high-powered commercial vacuum. The combination of conscientious effort (four hours) and top-notch professional equipment left my carpets looking like new. This is no easy feat because I have three dogs and two cats. I have used Chem Dry of Mars about once a year for the past several years, and I have found that the quality of the cleaning and long-lasting results are well-worth the price, which initially seems higher than some competitors.
Raina W.
Mar 2015
The providers showed up on time and explained the process of how the cleaning would go. They would review the area, measure, provide an exact price and then begin work once the costs were confirmed. I already had the ballpark costs so I was not surprised by the exact cost.
The guys got to work. They were dressed professionally and were very polite. They worked hard to get my carpets cleaned - going over the carpet multiple times, hand-scrubbing the steps, etc. I was impressed! I even joked with one of the technicians, Joe, that he didn't need to workout that day because he already got his workout cleaning my carpets.
The carpets look amazing! I'm not sure why I waited so long to have them cleaned.
The guys got to work. They were dressed professionally and were very polite. They worked hard to get my carpets cleaned - going over the carpet multiple times, hand-scrubbing the steps, etc. I was impressed! I even joked with one of the technicians, Joe, that he didn't need to workout that day because he already got his workout cleaning my carpets.
The carpets look amazing! I'm not sure why I waited so long to have them cleaned.
Erin C.
Jan 2015
Service was professional as well as informative. Very thorough job. We were given recommendations of what products to use not use on our carpets to prolong its life. We also purchased some of Chem - Dry's brand of spot/ stain remover which works exceptionally well.
Becky M.
Jan 2015
Excellent service. Carpet looks great.
Doris H.
Oct 2014
They showed up on time they were polite and able to answer my questions.
Sue M.
Jul 2014
unknown
Bill G.
Jun 2014
Hard worker. Pre treated and retreated some spots, our carpets look very nice.
Bill G.
Jun 2014
Excellent. Very thorough, pleasant. Surprisingly quiet. Great job!
Janice G.
Jun 2014
Very nice and professional. Only 1 technician so it took 2 hours. Did a good job. I had just moved and there was no furniture to deal with.
Licensing
Insured
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FAQ
Chem - Dry of Mars is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 11:00 AM
Sunday: Closed
Chem - Dry of Mars accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Chem - Dry of Mars offers free project estimates.
Yes, Chem - Dry of Mars offers eco-friendly accreditations.
No, Chem - Dry of Mars does not offer a senior discount.
No, Chem - Dry of Mars does not offer emergency services.
No, Chem - Dry of Mars does not offer warranties.
Chem - Dry of Mars offers the following services: Carpet, rug, grout, upholstery cleaning, tile & stone care.