Central Penn Waterproofing

Would not recommend, very sloppy work.

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They took a 5 days to do the work. Anything additional they saw they told me or helped me with. My spigot was leaking under the sink and he tightened for me. They cleaned up after they were done. Great job.

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Sent someone out immediately to do estimate. Provided very fair price and scheduled us for waterproofing in no time at all. Completed work promptly and all staff were very knowledgeable and friendly. We have not had one drop of water in basement since work was completed and have endured major rains that normally would have given us basement water.

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Things the sales person said they would do were not done the first time around.  After talking with the owner he did send someone out to finish the job correctly and was more than willing to do the work that was missed.

They explained everything in advance, in clear lay-mans English so we understood what they going to do.  And they did what they told us, very professional, and we can only say wonderful things about them.  I will and would recommend them with pride and pleasure.

they performed work efficiently and system worked as expected when next storm hit

All went very well.

I've only had water come in at this location so I was pleased that they didn't try to sell me on doing the entire basement. They were able to do the entire job in 1 day.  No heavy rains since it was installed so I can't say for sure that the drain, sump and pipes are working.
Only negatives that I have are that they didn't sweep or mop the floor when they were done.  They sealed off the rest of the basement so that it was free of dust, but the floor was very dirty.  Also, the installers smelled so strongly of smoke that they left that smell in the house.

It went smoothly.  I have the certificate with the lifetime guarantee on the system, but I didn't need to show it, because their records are complete. It was a relief to deal with a company that stands by its work and treats the customer (namely me) with respect.

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They were very neat and finished the job in 2 days.

I was very pleased with the job from start to finish.  The sales call was low key with no pressure.  Everything was very well explained. The workers that did the job were very professional and courteous. They were very careful with surrounding household furnishings and did a good job in removing all related construction materials.  The entire job was completed in about 6 hours. While the cost seems high, I was reassured to know that the installation crews are Thompson crews and not independent contractors.  Also their system is well engineered using top quality materials.  I would not hesitate to recommend the Thompson company to anyone.  In fact, I already have.

They were excellent.  They were very good at what they did, the system they put in for us works excellently.  They were prompt and courteous.  They were very good at clean up and they hauled everything away.  They knew all the things that need to be done and I would highly recommend them. I think the price was expensive but that's because I had to pay for it.

He stands by his work.  When I called, he sent somebody out the next day.  We had the pump installed in the '90s.  He was terrific.  He gave an estimate, and it turned out that the job was much, much harder than he had thought.  Instead of installing two pumps, he had to install three.  He didn't change the price.  The man who came out checked the system over, made a minor repair, and did the replacement.