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Hassle-Free Moving

Moving Companies

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
Showing 1-1 of 1 reviews

Michelle W.
09/2009
1.0
moving companies
  + -1 more
This was a horrible experience. I felt robbed and victimized. He quoted $200 dollars and requested a 50% deposit before he reserved our date. I paid the $100 deposit proud to be supporting local business and grateful to be able to get moved while still staying within our budget. I took $140.00 out of the bank the day of the move planning to pay the other $100.00 owed and tipping $40.00. When Brad took out his cell phone and began plugging away at numbers and then looked up and said I owed him in excess of $200.00 I was in complete shock. IF you decide to risk it and work with this young man I would advise you ask if you can pay in full BEFORE they move you. Once they had moved us I felt there was nothing I could do but pay the balance they were giving me, they had done the work but it would not have taken as long if they had brought the third team member as they had advised they would and his calculations, he said, we based on how long it took him to move us.
Description of Work: My husband is a disabled veteran and I suffer from fibromyalgia, so we called around for estimates on movers. Brad quoted us $200.00 for a three man team and said he could have the job completed in about two hours. This 24 year old shows up with what looks like one of his college buddies in a rented Uhaul van. He charged us 75% more than he estimated - $350.00. When I asked him about it he said we had too many small boxes and the job had taken longer than his estimated time. I talked to my husband and he verified we had the correct number of boxes. I pointed this out and Brad looked around and then admitted, my husband had been correct in how many boxes we had then he mumbled something under his breath about how larger companies wouldn't even take a small job like ours (we were moving a one bedroom apartment) which is completely wrong because two other, larger, companies had been out to give me estimates before I accepted his. The job took longer because he had shown up with only a two man team, including himself, and they only moved what they could fit into the Uhaul. So we paid 75% more than our estimate, and we STILL ended up moving a ton of stuff on our own. I called Brad and left a message letting him know how unsatisfied I was with the fact that becuase he had underprepared and underestimated I ended up paying way more than I had been prepared, or willing to spend. He called back but I was away from the phone and he did not leave a message or attempt any sort of explanation. I have not been able to get in contact with him since.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$350

    Contact information

    21 1/2 W Ferdinand St, Manheim, PA 17545


    Licensing

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    Service Categories

    Moving Companies

    FAQ

    Hassle-Free Moving is currently rated 1 overall out of 5.
    No, Hassle-Free Moving does not offer free project estimates.
    No, Hassle-Free Moving does not offer eco-friendly accreditations.
    No, Hassle-Free Moving does not offer a senior discount.
    No, Hassle-Free Moving does not offer emergency services.
    No, Hassle-Free Moving does not offer warranties.

    Contact information

    21 1/2 W Ferdinand St, Manheim, PA 17545