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F F Kling And Sons Inc
Electrical Baseboard or Wall Heater - Repair, Acoustic Ceiling Tiles - Install, Carpentry Framing - Install,
About us
Family owned business since 1923. Plumbing, Heating, Air Conditioning, Duct Cleaning, 5 generations of Kling's
Business highlights
Emergency services offered
102 years of experience
Services we offer
& Air conditioning service, & replacement. We service all brands. We also do duct cleaning, Plumbing service, We service, and dryer vent cleaning, backflow testing. Heating, faucets, fixtures, install water heaters, sale and install Generac Generators, water conditioning, well pumps
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.431 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 6% | ||
| 3% | ||
| 3% | ||
| 10% |
Showing 1-25 of 31 reviews
Tina S.
Jul 2024
Very disappointed in recent service. I have been a customer for 19 years and they don't care they are losing me over a $160.00 repair charge that we should not be responsible for. The filter sheet metal housing was bent and damaged and the only people replacing the filters was Klings for the past 19 years. Maybe they should check their records more throughly. During the last PM, their technician jammed the filter in, causing it to catch on the fan - AC stopped working. This could have damaged the unit. Maybe the technician should have fixed the problem first and I wouldn't be blamed for the damage. Find another company to use.
Louise C.
Dec 2016
Since the furnace is 16 years old it did not take much to diagnose that it needs to be replaced. I am just very disappointed that I virtually paid $55.00 for the tech to write a proposal for a replacement. I was charged $75.00 trip charge and $55.00 for a HVAC proposal which came to a total of $130.00. Afterwards I contacted another company who looked at my furnace and provided a proposal all at 'no charge '. I am sure Kling provides good services but disappointed at their business practices.
Stacey M.
Aug 2016
They went against the township's and the borough's code and installed a new gas boiler without proper ventilation.
They never once discussed that ventilation was even an issue. Code says that it must be installed according to manufactures recommendations.
I contacted the manufacture and the DO recommend that a double walled liner should be used in the chimney along with a special cap. Neither were discussed or offered. I spent 21K and would not have skimped on a chimney liner if it was offered or explained.
If you have a chimney with a clay liner it it a GUARANTEE that
1. You will have chimney failure (leaking carbon monoxide into your home)
2.You will get sick
3 and or DIE
So, I got the carbon monoxide leak as is a guarantee and my child and I have been sick. It took a few years to discover what was causing the seepage in to the living room and the day it was discovered I called Fred Kling. He put me off and says he refuses to fix our heat,
So, here we are facing winter with a disabled child in the home and the gas company has shut off the gas until the repairs are made. I have $1600 worth of damage in my living room as well as $3000 to the chimney, and who even knows if the unit is has been damaged due to improper venting and needs to be replaced as well.
Fred Kling and Kevin do not care about my family's health or safety.
They don't want to do anything to fix their mistake.
RUN from this company!
RUN as fast as you can!
They have the ability to poison you, cause sickness and or DEATH and don't care enough to even return a phone call.
Keep safe and RUN
They never once discussed that ventilation was even an issue. Code says that it must be installed according to manufactures recommendations.
I contacted the manufacture and the DO recommend that a double walled liner should be used in the chimney along with a special cap. Neither were discussed or offered. I spent 21K and would not have skimped on a chimney liner if it was offered or explained.
If you have a chimney with a clay liner it it a GUARANTEE that
1. You will have chimney failure (leaking carbon monoxide into your home)
2.You will get sick
3 and or DIE
So, I got the carbon monoxide leak as is a guarantee and my child and I have been sick. It took a few years to discover what was causing the seepage in to the living room and the day it was discovered I called Fred Kling. He put me off and says he refuses to fix our heat,
So, here we are facing winter with a disabled child in the home and the gas company has shut off the gas until the repairs are made. I have $1600 worth of damage in my living room as well as $3000 to the chimney, and who even knows if the unit is has been damaged due to improper venting and needs to be replaced as well.
Fred Kling and Kevin do not care about my family's health or safety.
They don't want to do anything to fix their mistake.
RUN from this company!
RUN as fast as you can!
They have the ability to poison you, cause sickness and or DEATH and don't care enough to even return a phone call.
Keep safe and RUN
Response from F F Kling And Sons Inc
"We have been serving or customers for over 93 years. Permits were pulled for her project and the job was inspected. We have served thousands of satisfied customers over the years who can vouch for the quality of work we do. This is all about money. We will NOT be bullied or bad mouthed by this customer into giving her something because she thinks if she squeaks loud enough she will get the grease. There is a toy in every Cracker Jack Box. Oh, here again this boiler was installed 8/25/2011. Over 5 years ago. And the price tag was not $21,000. It was $12,000. BIG difference."
Andy C.
Apr 2016
The whole experience was like nothing I've ever had with a Plumber.
I called them for pricing on one day and they offered me service the next day, and this was not an emergency repair! They arrive at the time specified.
They offer fixed pricing in advance for the jobs they do so there is little question before they arrive. Their phone estimate was exactly what we paid. The technician was friendly, answered every question we could think of and offered proactive advise for us to get the longest life out of our new faucets.
He worked quickly and effectively. Not rushed but also not slow.
I'd suggest you break something on purpose to see how different these guys are!!!!
If you want a pleasant change to the "plumbing experience" Give Kling & Sons a call. (and no I have no connection with Kling..their service was really that good)
I called them for pricing on one day and they offered me service the next day, and this was not an emergency repair! They arrive at the time specified.
They offer fixed pricing in advance for the jobs they do so there is little question before they arrive. Their phone estimate was exactly what we paid. The technician was friendly, answered every question we could think of and offered proactive advise for us to get the longest life out of our new faucets.
He worked quickly and effectively. Not rushed but also not slow.
I'd suggest you break something on purpose to see how different these guys are!!!!
If you want a pleasant change to the "plumbing experience" Give Kling & Sons a call. (and no I have no connection with Kling..their service was really that good)
Response from F F Kling And Sons Inc
"[Member Name Removed], Thank you for your kind words. Our goal is to please the customer at all times. Looks like we did that. Thanks again."
Sherlinda L.
Feb 2016
The Technician came out to my home, looked at the furnace and knew right away what the issue was. The part that was needed was actually located in Harrisburg and I live in York so they sent someone out to pick it up and within a hour or two the heat was back on. He was very professional and answered all of our questions. I would definitely use FF Kling again.
Response from F F Kling And Sons Inc
"[Member Name Removed], I am glad we could get your furnace fixed so fast. I am glad we could make that special effort to go get the part in Harrisburg. Thanks for your remarks."
Al L.
Nov 2015
unknown
John T.
Oct 2015
unknown
William H.
Jul 2015
unknown
Tom M.
Jun 2015
unknown
Response from F F Kling And Sons Inc
"Mr. [Member Name Removed], Thank you for allowing us to perform your plumbing needs. Hope we can help you again."
Roger P.
Mar 2015
We like their service very much.
Response from F F Kling And Sons Inc
"A long time customer. Thank you for using F. F. KLING & SONS INC. to do your Plumbing, Heating, and Air Condition work for all these years."
DONALD H.
Jan 2015
I called them around noon time and explained the situation with the toilet down stairs in the apartment which I rent to my sister. The tank was leaking badly and my sister was dumping water every 10 minutes. I had to shut the water off to everything since I could'nt budge the shutoff valve for the toilet. I told them I needed to get this fixed as there are 7 people who need to use the bathroom. They were very understanding and were here within an hour. They were very courtious and finished the job within an hour. This was the first time I used this company and used them because of what I read on Angies List. They will be the one I use for any plumbing needs in the future. Also I forgot to give the guy a Angies List coupon for 10% off. I called them and they took care of the discount for me. What great friendly people from the office to the soilders in the field.
Response from F F Kling And Sons Inc
"[member name removed], Thank you for your kind review. Word of mouth and review's like yours on Angie's List helps our customer base grow. We hope to do business with you again. Thank you."
Stefan H.
Jan 2015
As a result of an October furnace inspection I was advised my existing furnace was leaking carbon monoxide. This created an urgent situation as cold weather was fast approaching. I was a long term customer of this HVAC contractor so I requested a quote and also requested a quote from two other sources. FF Kling was the highest quote by 10% but due to my long history with them I gave them the nod.
Let me start the comments by saying the end result was pretty close to what I was expecting but the process of getting there was a little painful. It seems this organization has different people with different skill sets. The HVAC installation crew was painfully slow and the workmanship caused me to make several comments to the supervisor not onsite. The hot water heater guy was fast, knowledgeable and I had absolutely no complaints about his efforts.
Ultimately the problem areas were corrected and I am happy with the end result. My one caution would be to keep an eye on their HVAC work as these guys didn't seem as knowledgeable.
Response from F F Kling And Sons Inc
"Mr. [member name removed], I am sorry the HVAC Installers did not preform up to your expectations, and I am glad our Plumber did perform as he should. We as a Company take great pride in our workmanship. I am glad you brought this up to our attention. It has been dealt with in an appropriate manor. Thank you"
Carol H.
Dec 2014
Agent finished a job earlier than anticipated and called to see if he could come before out appt.
Replaced air filter; pulled and cleaned flame sensors; inspected burners and heat exchangers, both ok.. Cleaned burners,
blower capacitor, blower motor. All okay. We have furnace maintained 4x year per contract.
Replaced air filter; pulled and cleaned flame sensors; inspected burners and heat exchangers, both ok.. Cleaned burners,
blower capacitor, blower motor. All okay. We have furnace maintained 4x year per contract.
Response from F F Kling And Sons Inc
"Mr. (removed member name), Thank you for being a long time customer of 10 years. We appreciate your business and glad that you take advantage of Preferred Maintenance Agreement. Thank you"
William H.
Nov 2014
Excellent, efficient, and professional.
Response from F F Kling And Sons Inc
"Thank you for review Mr. (member name removed). I see this is the first time we have worked for you, and I am happy you were satisfied with our work. I hope you will continue to use our company."
Carol H.
Jun 2014
They were dependable, answered all questions efficiently, and finished in a timely manner. We are very happy with their work.
Response from F F Kling And Sons Inc
"[member name removed], Thanks for your review.We do love when our customers let the public know how we did. Hope you enjoy your new HVAC equipment, and water heater."
James S.
Apr 2014
They were good. I am very happy. They cleaned up everything. They are very professional, very courteous, and friendly, you can talk to them, they are really open people you can talk to them, and have a conversation if you feel like talking to somebody, they really good, I like them a lot. They were on time, except the appointment, they came when they said they would be here. The job took about the time he said it would take. Everything was right on schedule.
Response from F F Kling And Sons Inc
"(Member name removed) Thank you for your great Review. I am glad we performed the services for you professionally and in a timely manner. I hope you enjoy your new furnace and water heater for many years to come."
Roger P.
Apr 2014
Heating system stopped working, Friday, March 21. Klings sent a service man. He advised that our system was in bad shape. He was able to restore operation. System stopped working in the wee hours of Monday morning, March 24. We decided to replace entire Heating/AC System. Klings assembled the various units and finished the job on Thursday afternoon (March 27,2014).
Response from F F Kling And Sons Inc
"Mr. [Member], I want to thank you for being such a Loyal Customer of ours for so many years. I am glad we could help you in a short time to get you heat when your furnace decided to stop working."
Robert N.
Apr 2014
They are very knowledgeable, very personable and a very good company.
Response from F F Kling And Sons Inc
"Thanks for your review [member name removed]"
David T.
Jan 2014
very good
Response from F F Kling And Sons Inc
"Thank you for your review. I hope your new furnace is keeping you warm."
Carolyn L.
Sep 2013
Kling was able to quickly identify the problem and make the necessary adjustments to correct the problem. Kling servicemen are always well trained and have always been able to find the cause of a problem and have the experience necessary to correct the problem. I've never had to call them back for the same problem.
Response from F F Kling And Sons Inc
"Thank you for your review. we appreciate your business."
Michael M.
Sep 2013
I used the company on a prior occasion to fix my AC system, and their professionalism impressed me enough to buy a service plan with them. I scheduled my first service, and the technician arrived on time, was professional, and completed the job as expected, and explained what he did to the system. I would recommend this company for service, as the price for the service plan is competitive and they do quality work.
Response from F F Kling And Sons Inc
"Thank you for your review. I hope we can continue to serve you."
Michael M.
Sep 2013
In the middle of a heat wave in August, I came home to a sweltering house and an AC unit that did not keep up. I called Kling's in the morning, and they had a service man there by the afternoon. He listened to the issue I was having, checked my system and determined it needed recharged. The service man completed the work and was professional. I would recommend others to use them.
Response from F F Kling And Sons Inc
"Thank you for your business. I am glad we got your A/C up and running in a timely manner."
Carol S.
Sep 2013
I'm not sure of the price any more but were unhappy because he inflated his time spent by a considerable amount. Was definitely NOT here the time he billed for. Said he would return days when he had to leave and didn't and didn't do that either. Said he was unhappy because we picked and provided the light fixtures, disposal, and toilet we wanted. He seemed to think he should have done the shopping and we should have been happy with what he chose so that he could make a profit on those items since he could get them wholesale.
The work when finally completed was ok. We were mainly unhappy with HIM. We went over to the office and complained but it fell on deaf ears
Response from F F Kling And Sons Inc
"Work was completed 9/13/2010 not 9/1/2011 GPS does not lie, there was No inflated time. We only charged $35.00 an hour. 20 hours @ $ 35.00 = $700.00 + $256.00 for material came to $956.00. When you came to the office we deducted $70.00 or 2 hours of labor off your bill for him running to Lowes for parts. He started the job on Wed. 9/8/2010 was there all day, came back Thurs.9/9/2010 all day again. We pulled him off the job on Fri. 9/10/2010 because of an emergency. A water line broke above a ceiling and we needed to cut opening to repair leak and patch ceiling. We came back the following Monday 9/13/2010 and completed the job. And yes all contractors are not happy when the consumer buys fixtures etc. and ask us to install them, but we deal with it. I personally do not know why this customer would be unhappy"
Thomas W.
Aug 2013
No problems. Job completed as promised. Workers very professional and friendly.
Response from F F Kling And Sons Inc
"I want to thank you for your review, and hope we can always satisfy your needs."
Susan S.
Mar 2013
Their price was reasonable. They were fine. They came on time, and everything was done as they said they would.
Response from F F Kling And Sons Inc
"Thank you for your work. We hope we can help you in the future."
Licensing
State Contractor License Requirements
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FAQ
F F Kling And Sons Inc is currently rated 4.4 overall out of 5.
F F Kling And Sons Inc accepts the following forms of payment: CreditCard
Yes, F F Kling And Sons Inc offers free project estimates.
No, F F Kling And Sons Inc does not offer eco-friendly accreditations.
No, F F Kling And Sons Inc does not offer a senior discount.
Yes, F F Kling And Sons Inc offers emergency services.
No, F F Kling And Sons Inc does not offer warranties.