RICK'S REFRIGERATION & HTG INC

I called them to get a price on replacing two heating units. They came and measured every room in both properties for the proper size boilers. Then they gave me multiple opions on different gas fired boilers. I was not limited to just one model. Once I decided on both boilers they gave me a price. I was happy with that and work started in about 10 days. They showed up at my rental, removed the old boiler and installed the new gas boiler. When they were finished they cleaned everything up and started on my other property. Then they removed the second boiler and installed the new one on my bigger property. They were very easy to work with. I am very happy with my 2 new gas fired boilers. They should pay for themselves in 2-3 years compared with buying heating oil.

My central Air Unit was installed by Rick's Refrigeration 3 years ago. I purchased through the Home Depot and Rick's installed it. They said they would set up regular Maintenance appointments but never did.....My unit 3 years later was not working very well....I set up an appointment....(3 weeks to get an appointment) They (Rick's wife) said a cleaning visit would be $86. The technician arrived and looked at the unit inside and out and checked the freon and said it probably had a small leak......He didn't spray the condensor coil with soap to check ......he just put some more Freon in the unit and some Die and said he would have to come back to check where the leak was......They billed me 4 hours of labor at $70 per hour plus some miscellaneous stuff that i couldn't read very well.....for a total of $440.00...I assumed that included a return visit to fix the unit.....I called Rick's to comfirm the return visit and Mrs. Rick said it was 2 hours of travel to get to and from my home.....and it was a 2 hour repair......I explained that the technician didn't fix anything and didn't really take anything apart...aside from the cover off the unit...which i could have done in a few minutes..I also asked why i wasn't billed the $86 like she quoted and she replied that was for a cleaning not a repair.....He didn't do Either !!!!!!! She told me it would be at least another 4 hours of labor to come back and repair the unit and i told her NO THANKS..... I called a local repair company who charged me $55 an hour and repaired the unit in an hour..... Mrs. Rick told me $70 was a normal rate and if i didn't like it to go elsewhere......I spent $10,000 on this unit 3 years ago and this is the best they could do? Don't use Rick's Refrigeration