PHIL-ALLEN CO INC

Hurricane Sandy totally destroyed one aluminum awning and damaged another on the front of our home. I contacted Phil-Allen for an estimate, and Kim came out the same day, examined and measured, and provided an estimate which was quite fair. We contracted for the job, paid a down payment, and Kim ordered the awnings, having given us a fair time estimate. Toward the end of that period, she called us, explaining that her supplier could not meet the obligation, due to equipment problems. She had, however, taken the step of contracting another supplier and determining that he could provide virtually identical awnings in just a short time. Kim said that they were a bit more expensive, but that her company would absorb the extra cost. As we agreed, the awning materials were delivered to our home, and five days later (including a miserable, rainy weekend) her team showed up (at 8 AM) and erected the awnings. They were great to work with, and did a wonderful job. I would not hesitate in the slightest to use them again, and recommend them highly.