Rogo's Handyman Svc LLC

"[Member Name Removed] has been on of my Best customers over the years. She is very kind and generous and very personable. It is always a pleasure helping her with all her home maintenance needs."

"I called this customer many many times as my phone records would show. I can NOT control who receives their messages in their own home. Now as far as the first time I showed up at his home to scope out all the work, I told him up front that I would give him 20 minutes or so to show me what he needed done and that maybe I could even do some of the work today. We agreed on a price for the gutters and spotlights for that day. He was very happy with the price and jobs I completed at a substantial discount as a first time customer.. So, as far as giving me a "D" on price..it just does NOT make sense.! this customers words were "He is a pleasant person and it was a nice visit.. I felt that he would be competent in the various work items that we had zeroed in on....so..why is this rating this way??? OverallD PriceD QualityD ResponsivenessF PunctualityF ProfessionalismF"

"First of all---UNBELIEVABLE!... This Retired school teacher complained every single day I was at her home over the past few years about never having any money...teacher's salary....So expensive...I not only did excellent work for her but always gave her more of a discount than anyone else. I did NOT have too, but I did it anyways . This past experience, which consisted of several different jobs, pressure washing driveway, pressure washing three sides of home, block wall, concrete steps, front porch, rear huge concrete patio, rear wooden steps, and then to paint front porch and seal rear wooden steps was quite a bit of work. $600 for all of this was a real "DEAL"...but she still complained each time I was there. I recently had a surgery which resulted in complications and was not allowed to return to work for two weeks. I notified this person of this by phone and email but did NOT receive a response for several days. I called again and left several messages...it was always so hard to get a hold of her to talk on the phone. Most of the work I was doing for this person for the past few years was correcting horrible work that was performed by "other" so called professionals. I guess she was still mad at THEM and is taking it out on me..??? I do NOT know but I am just SO tired of these ridiculous reviews that are allowed on this website without any review or investigation. I would NOT RECOMMEND this person to ANY contractor...you will be sorry. Just another example of someone who gets a little and wants more, and more, and more. As of today I have several unanswered phone calls and emails that I sent to this person....just saying..."

"Hello......The first call I received from this customer was on Sept. 25---I missed that call, but I called back @ 8:15 Sept 26 a.m. the very next morning to schedule a time to scope out the jobs. They were very pleasant and the husband and I are both vets and we chatted a bit...very nice gentleman! I looked at the jobs, left, worked out a quote and called them back a few days later on October 1, 2014 @1:32 pm--only 3 business days later... I was very sick for a few days and I explained that to this customer. We set a date for October 7, 2014---I did say either we could do it now OR we may have to wait for a week or two because of my work load. The customer agreed to this date. My original price of $385 included hanging a heavy mirror and a picture along with pressure washing a heavily soiled and moss covered paver walkway 30 some feet and a heavily soiled and moss covered retaining wall which was over 90 feet long and average of 3.5 feet high. I deducted $45 off of the price because I was informed that a mirror and picture were both hung by a family member...both of which were on the original quote. I called the customer back and gave her the new price and she disagreed with it stating that I said a lower figure....from my original price of $385-----I did NOT deduct a $100 from the quote for just one mirror and one small picture...but for the sake of arguing or upsetting anyone--I conceeded and agreed to the price she stated. They both were very nice people, but---I guess in the future with new customers---I will need a signed Estimate agreement before I start any work..this way absolutely no questions on price or scope of work. Thank You, Rogo's Handyman Service LLC"

"Thank you very much for the kind words (member name removed). It was my pleasure to help you and I look forward to a long working relationship. Sincerely, Mark Rogozinski"

"Thank you for the great review. It was a pleasure to help your mother out. My mother and her were classmates so it was pretty cool to install those stairs for her. Thanks again, Mark"

"It always amazes me that when people agree to a price..i do the job..they love it...but then give me a b or c on price??"