Geo W Strevig & Sons Inc

Excellent work, nice repairman, explained what was necessary, cleaned up after job was finished.

I was painting a spare bedroom and had gotten to the area where the radiators were. I could see they would have to be moved so I could paint behind them. So the guys moved them (each weighs about 80-100 lbs) so I could continue the work before asking them to replace them when I finish. The same day, I had them replace the faulty drain in the upstairs shower which had left a hole in the downstairs bath ceiling, They removed the bad wallboard from the ceiling and repaired the drain via that route. The two jobs took most of the day. They arrived on time and did not leave until I had a functioning heating system and bath. I left the hole in the bath roof for repair when I have them back to replace the radiators. They always do a great job for me, using the highest quality materials, so what they fix stays fixed for years. They have a person on call at all times for emergencies. They are just a customer-oriented business and I appreciate their professionalism immensely.

It went great, he was punctual and got the job done quickly. He even gave advice in regards to keeping the line clear for the future, in hopes that things won't close as much as before.

I went over and actually sat in their office and talked with the guy.  We had a nice conversation.  When we bought the house we didn’t know if the furnace had ever been inspected and so we had wanted the routine work done on it.  He sent his son out to do the work, and his son did a really good job.  When the son was leaving, I asked him whether I had to pay him right then and he told me that they always send a bill.  I then asked him how much it was going to be.  He said it would cost $80 for a service call, which is routine, plus I had to put a new thermostat in and he said that it was a $4 part.  So, I felt the price was pretty good.  I got the bill and it was $80 for the service call and $21 for the thermostat.  I thought they made a mistake as the son had told me that it was only a $4 part, so I went on the internet and looked up the part to see how much it would cost me to go to a supply store and get it and it was $4 like the son had said, but they charged me $21 for it.  I felt that they had made a mistake and I called up the old man and talked to him.  I told him it was a $4 part and that his son also had told me it was a $4 part, but that he had charged me $21 for it.  He got upset and he didn’t like me saying that he was charging me 5 times more than what the part cost.  Finally, he said to me that the next time I wanted something done that I go buy the part, so this rubbed me the wrong way, about being charged $21 for a $4 part.  The quality of the work was good and the furnace is working like a champ.  The son seemed to have done a real conscientious job and he was also on-time, but I don’t think the father’s attitude was very professional.

I would not recommend them. I needed to have it done within seven days and the company that I had been using was booked for the time that I needed to have the work done and was unavailable. Because of the time constraints I chose them because they were local. I think they knew I had a deadline so they charged higher. My company would have only charged $1,200 if they had been able to come out and do the job. The job stuck but their work ethic was horrible. I would not use them again. They had to stick a plow underground to get to the pipes so they had to move the soil. I thought they would put it back. They told me that I shouldn't put it back and that I should let the soil settle but it didn't settle. I had to put in at least $1,700 worth of topsoil and work into having my yard re-landscaped. It was just to have it leveled so I could mow it. They were wrong plus I couldn't be home when they were here. They broke a lamp and they came in and out with mud all over themselves so my entire foyer and steps going down to the plumbing had mud all over the walls and the carpet. I couldn't believe the lack of professionalism.

Do make sure you go over all the contracted items, so they and you understand everything that was agreed to. Have only one contact person for the communication. That makes it easier on them and on you. If something is important to you, talk to them. They are the experts and sometimes they were not forceful enough with their suggestions and reasons behind them. But overall, the company was professional, pleasant, and worked very well with us and our budget. They seemed very good at thinking "outside the box" to come up with cheaper solutions to complex and expensive problems. All houses are different, and they know that and work with you. I would definitely use them again.

Our furnaces pilot light would not turn on and it got really cold in our home. My wife called this company the next day and the owner called me at 7am morning and asked if we needed someone to come out right away. The technician was here within one hour and looked at my problem. The service person was neat and polite and the price was right. The service was excellent I would recommend them to anybody.