Cool & Cozy Heating & Air Conditioning

"According to our records, we were dispatched to this residence for an oil furnace not heating. Upon arrival the technician found that the oil furnace wasn't working due to being out of oil. Customer was informed that they needed to have fuel delivered in order for the furnace to run. This was reported to AHS and the claim was denied due to being out of fuel. Four days later, another call was dispatched to the same residence for oil furnace not heating. Cool and cozy returned to residence and found that there had been oil delivered and found the unit had a fouled nozzle - this happens when the fuel level gets too low or runs out of fuel. The nozzle was replaced and the furnace was operating properly at that time. Putty wasn't used as a repair, as this makes no sense. According to your home warranty company, there was another contractor dispatched to your residence in May for the air conditioning unit not working and it was reported that the part needed to repair the air conditioning was no longer available due to the age of the a/c unit. Cool & Cozy is a nationally ranked award winning contractor with AHS Home Warranty Company and would appreciate that any reviews posted on this site be posted with accurate information. Unfortunately, Anglie's list allows reviews to be posted to their site without verifying first that the information posted is valid and accurate."