Entoguard

Entogard, Lewisburg, PA was called to deal with a lawn/underground infestation of voles.
We had called them because they provided service to us in March 2011
for another infestation, suspected to be chipmunks, and their treatment
was excellent: prompt response, courteous treatment, thorough
explanation of the procedure from beginning to end. We are satisfied
that Entogard, Lewisburg had dealt with the problem very satisfactorily.
This year's experience was somewhat less satisfactory--at first,
receptionist insisted on upfront payment of 50% in advance, even though
we were repeat business and had paid in full on the spot when treatment
was completed. The technician they sent out at first did not administer
the treatment (toxic tracking powder in the holes) correctly, merely
shaking it in random amounts out of a paper cup instead of using a
spoon. He began the job, joking that he had forgotten his gloves, and
scattered the powder without them. I thought it necessary to request
that he clean his hands before writing out our statement, and can only
assume that he did. This representative did not explain, for instance,
what results we could expect, how soon, and apparently missed several
holes.
Upon our complaint, Entogard, Lewisburg sent out a more
professional technician, who checked the work, and added powder where
deemed necessary. Seemed more courteous, better informed, and much more
interested in customer satisfaction.
We think that we will
have to wait about 30-60 days to determine whether the protocol
described will be effective. We have scheduled a follow-up within 30
days. I think, therefore, that the effectiveness of the service can be
determined (as to whether it worked or not, and the sequel) only after
another 30 days
.I should point out that when I initially contacted Angie's list, by
entering my zip code 17837, Angie's sent me to the Williamsport list,
where the zip code is 17701. That city is 25 miles away. We actually
live closer to zip code 17801, which is Sunbury, which is only 12 miles
from here. Our street address is 960 Fairground Rd., Lewisburg, PA
17837. I added this here, since there seems no other way to indicate
our exact situation to you.

I live in the woods and they treat the outside of the house so the bugs don't come inside. I really like that they are flexible with their scheduling. They arrive when they say they are going to be here. I plan to use them in the future.