Comfort Zone

Good guys. Fast service. Worked with me to schedule the job at my convenience. If you are in need of a new heat pump, definitely get a quote from Comfort Zone.

Best price, best personal experience.

They were reasonable with money and promised to back up their warranty.

Comfort Zone did an excellent job.

Comfort zone came out to give us an estimate, along with another company. In the heat of early August most places were quoting us 4+ weeks for replacement. One place quoted us 7-10 weeks. Why not, it s 2020 after all! Aaron from Comfort Zone came out to quote us and said he could install next day. His quote came in about $2k less than the big name company and his company used Trane but could get us Lennox or another brand if we wanted. Aaron and Rick showed up at 7am the next day and began working. Aaron estimated they d be finished around noon. At noon Aaron left and Rick stayed to finish the job since they were almost done. Unfortunately there was an issue somewhere with the wiring of either the compressor or the air handler. Rick called Trane because he had never seen anything like this. He continued to trouble shoot and stayed until after 5pm working to figure out what was wrong. Unfortunately he couldn t figure it out and we d have to wait for a Trane tech to come out. Rick left and we felt disappointed and discouraged. But this is where the phenomenal customer service aspect of Aaron and Rick comes in. Aaron called us that evening to check in and informed us that Trane and CZ would be our at 8am the next morning. Rick showed up at 7:20 with a new control board and began trouble shooting again. Still no go. The Trane tech showed up about an hour after Rick did. Turns out, two wires were crossed when the air handler was manufactured. No one could ve expected that! Rick and the Trane tech got everything working and were finished within the hour. Aaron called to check in with us later that morning. What I want you to hear from this review is that Aaron and Rick went above and beyond to ensure communication, responsiveness, and troubleshooting. Rick was exhausted but kept trying and trying to get our unit running. Even before the issues Aaron tolerated my bazillion questions. CZ was priced fairly, service time was exceptional, they were kind and patient, they cleaned up after themselves, hauled everything away, and we couldn t be more pleased with our new more efficient system. Thank you Aaron and Rick!!

Professional all the way.

They had a great price compared to everyone else. They were professional and cleaned up afterwards. Even remove my old furnace for free.

They did a amazing job

Great folks to deal with. Reasonable prices, fast and professional installers. One of the easiest major home improvement projects I have ever been involved with.

Aaron and his crew were very helpful in answering all our questions regarding the installation of a new heat pump system. They were professional and very neat during the installation process. We had reviewed quotes from several other companies, and decided that Comfort Zone was the best fit for our needs.

Aaron and his crew were extremely professional and explained things thoroughly. From the initial call to the estimate, I was confident that we were in good hands. Comfort Zone was not the cheapest of the estimates but their price was fair in relation to the market and they were willing to work with me and my schedule. I highly recommend them for any of your HVAC needs.

Fast, friendly sales and installation people. Best price by >$1000. Were able to install it a few DAYS after initial inquiry others had a 3-8 week waiting list

Overall I liked their work, they were very knowledgeable. They were on time and they cleaned up after. They were very friendly and they worked with safety in mind at all times while in my residence.

I received 8 quotes for my new heat pump install. Only one of those quotes beat Comfort Zone. I did not choose the low quote because they were not nearly as responsive as Comfort Zone when I had questions. CZ arrived on time, professionally installed the heat pump in a very timely manner. Its been in for 2 weeks now. No problems at all. Great price . Great service.

Aaron was very responsive to us with estimates and answers to our questions. He was honest about potential issues (which thankfully did not materialize). He and Rick did a great job installing our A/C in a very tough attic environment. They always cleaned up at the end of the day. We are very happy!

Aaron was quick to respond to my request for quotes on several options. Since I was without heat Aaron arranged to do a quick install. The price was very reasonable and the work was done on time. Would certainly do business with Comfort Zone in the future.

Aaron was very professional and easy to communicate with. They're prices are very reasonable and the equipment works great.

Aaron and his guys installed a dual zone split system. They were on time, professional, courteous and knowledgeable. No pressure sales and did not oversell. They offer very reasonable pricing. We had to reschedule install at last minute due to a medical emergency. Aaron was great with the least minute. Definitely my HVAC guy.

Loved the no pressure sales approach, easy communication, had to make some changes at the last minute that they handled graciously, and very reasonable. Cleaned up after themselves. Doubled check all of the equipment was in working order before leaving.

The guys were hard workers and did a fine job installing our Heating/AC. I would recommend them to my family and friends. And we have.

Very kind, courteous, and professional.

I contacted ServiceMagic on a Sunday via the internet and was surprised to get a call back in about 30 minutes. I was even more surprised when I got a call 15 minutes later from Aaron @ Comfort Zone.

They had the best price and still provided great service.