WINDOWIZARDS

The cost was very reasonable. I had three companies out. Window wizards made it work. I went with them be of that. The installer was a subcontractor, when I was told by company they use there own people. They cleaned up well. They damaged paint on a wall and left it. On one of the windows that they installed they have been out 3 times to fix a leak. They are going to have to come out for a fourth visit because it is still leaking. They make no accommodation, considering I have to take time off of work for them to come in.

The workmanship is shoddy and the patio door is out of square. They did a terrible job on capping the windows, used excessive caulk and there are still gaps. They used raw wood for replacement even though they were instructed to use primed and painted wood. The patio door was to be custom sized but they installed a standard size door and dropped the doorway header by 6 inches. They damaged the stucco around the windows and the patio door and the stucco is continuing to deteriorate and will need to be re-stuccod and painted. The estimate for another company to correct is over $8000.00. I have been in contact with the corporate office to correct these and several other problems, however, the corporate offices have not been responsive. They did send out a technician to look at the problem, but he has disappeared from the radar and when I complained again for their lack of responsiveness, then Windowizards sent the original installer who, of course, thought that he had done a wonderful job. I hired an attorney to deal with Windowizards. DO NOT USE THIS COMPANY!!!!

Overall it was one of the worst experiences I have had with a company in my entire life. I would never use WindowWizards again and would never recommend them to anyone else. The VP for Customer Service, Rich Friedenberg, was not service-oriented and was an obstructionist for one year.

The salesman for Window Wizards brought samples with him and he explained the details about all the windows. They were very clean and professional. They cleaned up after themselves and the price was reasonable.

Estimate only. Very professional, convinced of quality.

I love how the look of the windows turned out. I was concerned if they were going to be able to get them all installed in one day, which they did and was very outstanding. They all worked together very well to make sure everything got done according to plan.

Salesman called to change the glass in the doors. He wanted to make sure I was ok with it, And I was. He said the doors were already measured. Supervisor called me back and told me that it was normal for them to measure doors without the person being there and knowing. In December I called them because I wanted to know what was going on with my doors. Rescheduled appt, about the 22nd of December for them to install the doors. I got a call telling me no one was home, he was actually next door. They measured the wrong house's doors. Installer said he would let office know, and they would call. No one called the week of Christmas. I spoke to a salesman that new nothing about my situation. He told me to call the owner. Left message. He called back, apologized, but he was not willing to make any adjustments. I insisted something needed to happen, he told me he could send me a gift card for dinner on them. He sent $50 in red lobster gift cards. Haven't heard back from them.

I bought a high end Anderson French wood door. The installer did a very good job.

This company was a pleasure to use. The quality of the windows they installed for me was as close to perfect as you could get. I liked their professionalism and their punctuality most of all.

Nice salesperson. Low pressure. Huge selection of options almost too many to choose from. Installation took about 7 weeks from the day I bought.

Called Window Wizards for an estimate. It took about 3 weeks for them to come out & then 4 to 6 more weeks before they came to install the windows. Once they came in they did an excellent job. They pricing was good.

They came when they said they would. Showed us the product. Installed the windows in 4 hours. Very happy. Neat and punctual. Tidy and pleasant. Stuck to their word.

It took two days to complete the installation. The men took out the old windows and put the new ones in and came back the second day to finish installation and caulked and capped where necessary. They cleaned up all the debris and show us how to use the windows.

They had the lowest price, thats the only positive. But when they cant answer questions about their product and claims, and when they completely ignore customer concerns. I dont feel comfortable sending them over $5,000.00.

Within minutes of arriving at my house, the visiting estimator, Howard, wasted no time in making me feel like I was inconveniencing by having him give me an estimate. He touted his 22 years of experience in the window installation industry, clearly not one hour of which was spent in customer service. I could not believe someone looking to win my business couldve been so rude and condescending. Explore every other option before using them. Even then consider replacing your windows with saran wrap in lieu of using this company for your window needs.

Very good job. Installer estimated job would take 2 days. He brought a 5 man crew to install & said hed get it done in 1 day. Job turned out to be more involved than anticipated & it took him 3 days to complete, unfortunately the days were not consecutive & we had to be present during install over a span of 2 weeks.

The workers that installed my windows were punctual and did an excellent job installing them. I am just unsatified with the quality of the windows and would not recommend them to anyone. In addition, the salesman that sold us the windows, was very pushy.

Did excellent work, explained the installation and operation of the windows and cleaned up completely when work was finished.

IT WAS DIFFICULT, EXPENSIVE, AND I WAS NOT SATISFIED WITH THE EXPERIENCE. I SUGGESTED THEY DO THE TOP FLOOR SO I COULD GET AN IDEA OF HOW THEY'D LOOK WITHOUT PAYING FOR THE ENTIRE HOUSE TO BE DONE. THEY REFUSED TO DO SO.

Pete the installer was on time, did a meticulous job of installing the windows, cleaned up after himself and was very pleasant to have in my house. He was on time and completed the job as promised in my contract. I highly recommend this company.

WE WERE PLEASED WITH THE WORK. WE DID NOT USE THEM FOR WINDOWS SINCE THEIR PRICES WERE HIGHER THAN COMPETITORS.

I PURCHASED 2 SLIDING GLASS DOORS. THE PRICES WERE VERY REASONABLE. THE WORK WAS DONE WITHIN A WEEK'S TIME. THEY LEFT NO MESS.

THE DOOR WAS THREE WEEKS LONGER IN DELIVERY THAN I WAS TOLD WHEN ORDERED. THE STORM DOOR WAS BENT AND IT TOOK THEM TWO MONTHS TO REPLACE IT. THE DOOR LATCH WAS DAMAGED, IT TOOK SEVERAL MORE CALLS AND TIME TO GET THAT FIXED. THE INSTALLERS APPEARANCE WAS BIZARRE WHICH MADE ME UNCOMFORTABLE, BUT HE WAS COURTEOUS. GOOD PRICE.

THESE INSTALLERS WERE VERY PROMPT. THEY WERE VERY FRIENDLY AND THEY WERE ALSO DONE QUICKLY.

THESE INSTALLERS WERE ON TIME AND VERY COURTEOUS. HOWEVER, THE GARAGE DOOR WAS SUPPOSED TO BE WHITE, BUT CAME IN ALMOND. THEY INSTALLED IT ANYWAY AND CAME BACK AT A LATER DATE WITH THE WHITE DOOR.