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Reviews
3.513 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 62% | ||
| 0% | ||
| 0% | ||
| 8% | ||
| 31% |
Filter reviews by service
Showing 1-13 of 13 reviews
Darlene B.
Jul 2025
Recycling
Horrible Horrible company and very rude customer service lady who answers the phone. Unreliable service?.they?re supposed to pick up my trash on Mondays & Thursdays but due to health reasons I am not able to put my trash out on Mondays but they never pick up my trash when I put it out on Thursdays but yet they?re getting paid for 2 days a week trash pickup for my residence. Unacceptable!!
Thomas C.
Jan 2025
They're the worst. Search google and other platforms for more reviews about their customer service.
Barb M.
Nov 2022
Excellent service always regular pick ups and friendly employees. Have used them for years and just wanted people to know. I see our neighborhood streets lined with them so more and more of our neighborhood is using them.
Wendy G.
Oct 2022
Multiple missed trash pickups! Told we’d be credited next bill and when we weren’t called and was told they don’t do that! Well that’s like stealing my money… I paid for something I didn’t get!
STEVEN P.
Jul 2015
unknown
Charles J.
Apr 2015
unknown
George V.
Apr 2015
unknown
Ilene R.
Nov 2014
Recently I was dissatisfied with their services. I had two Monday collections in a raw that the first Monday they didn't pick up the trash and the second Monday they didn't take the recyclables. When I tried to call them to get an explanation, the gal I talked to at the office was very rude. She said she would talk to them and get back to me but she never did.
Mary C.
Jun 2014
unknown
Helene C.
Oct 2012
This survey is not user friendly for the type of service. I picked them up as a new trash removal service and they have performed very well since then.
Linda B.
Aug 2010
Well local isn't always better...Over the course of the six years we've had multiple problems with McCollough's response to special requests such as picking up something other than regular garbage collection. Time after time they would miss the appointment, reschedule and miss again. They do not return calls and the owner is very rude and disrepectful on the phone. We finally had enough and changed our service. If you're looking for a garbage collection company, pass on this one.
Danielle D.
Oct 2005
VERY RELIABLE TWICE-WEEKLY SERVICE. I LIKE THAT THEY PROVIDE THE GARBAGE CAN (HUGE AND ON WHEELS). PLUS, I HAVE HAD TO CALL WITH SOME SPECIAL REQUESTS AND THEY HAVE ALWAYS BEEN VERY HELPFUL ON THE PHONE.
Gail S.
Jul 2004
OUR RUBBISH IS ALWAYS PICKED UP WITH NO HASSLES. OFFICE STAFF VERY PLEASANT.
Licensing
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FAQ
MCCULLOUGH RUBBISH REMOVAL is currently rated 3.5 overall out of 5.
No, MCCULLOUGH RUBBISH REMOVAL does not offer free project estimates.
No, MCCULLOUGH RUBBISH REMOVAL does not offer eco-friendly accreditations.
No, MCCULLOUGH RUBBISH REMOVAL does not offer a senior discount.
No, MCCULLOUGH RUBBISH REMOVAL does not offer emergency services.
No, MCCULLOUGH RUBBISH REMOVAL does not offer warranties.