Approved Pro
Gila Professional Cleaning Services, LLC
Maid Service, Post Construction Clean up, Janitorial Service,
About us
We have established a solid reputation for quality work and outstanding results for residential homes and commerical cleaning service. We are committed to providing a personalized service for each individual home we enter. We look forward to building strong, long-term relationships with our clients and guarantee your satisfaction.
Business highlights
Se habla espanol
8 years of experience
Services we offer
Janitorial Service , Lawn Care Service, Maid Service One Time Cleaning , Maid Service Recurring
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.525 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 0% | ||
| 4% | ||
| 8% |
Filter reviews by service
Showing 1-25 of 25 reviews
Anthony H.
Jan 2024
Maid Service
I have been using them bi-weekly for the past 2 and a half years and have nothing but good things to say about them. They make it so easy by not only providing cleaning services to the interior of my home, but to the exterior too. They offer a soft/pressure washing service that I get every spring and it's the best price in the area by far!
Pamela C.
Jan 2024
Maid Service
I have had this firm provide weekly cleaning service for years. Over the past several months there has been a significant deterioration with the work and communication. After three major issues we are no longer using this firm. I do not recommend this firm.
Bruni L.
Oct 2023
Maid Service
Hired the for biweekly cleaning service, and every other visit deep cleaning. 2 ladies came, spoke no English, communicated from Google translate only. They were just barely dusting, vacuuming and mopping floors, nothing else. Mom was home and returned them several times on the same spot, which still was not as expected at the end. When i got home, I took pictures and emailed to the manager, Ivone, who I had been in contact with,I only checked my bedroom and master bath, and so many spots were missed,not dusted or cleaned at all. To this date,over a month later she gas not responded. A huge disappointment. They were recommended to me through the next door neighborhood app. I had another cleaning service company for 2 years, they were amazing at first,but since owner no longer working the service was getting poorerer each time. Would absolutely recommend Gila,nor hire again,please don't waste your money!
Response from Gila Professional Cleaning Services, LLC
"Dear Ms. Bruni [Consumer Name Removed]., Thank you for providing your feedback regarding our cleaning service. We take all customer reviews seriously as they are essential in our pursuit of service excellence. We would like to clarify our position on the service provided to you. Our team dedicated an extended period of about 5 hours to thoroughly clean your home, significantly surpassing the typical service duration for the agreed price. This additional time was a direct response to the multiple requests for adjustments and additional requests received during the service. We pride ourselves on our commitment to customer satisfaction and always strive to go above and beyond in meeting our clients' expectations. However, it is important to note that our services are structured around pre-agreed terms and conditions. The scope of our work and pricing are set based on these agreements to ensure fairness and transparency. In this case, the repeated interruptions and calls presented challenges for our crew that went beyond the original agreement. While we endeavor to accommodate client needs, there are limitations in what can be achieved within a certain time frame and budget. Our team members are trained and skilled professionals. We understand the language barrier presented some difficulties, and we are actively working on improving communication strategies to better serve our diverse clientele. We are sorry to hear that we were unable to meet your expectations despite our extended efforts. We take feedback seriously and use it to refine our services and client communication. Our goal is always to provide the highest quality service within the agreed parameters. We appreciate your understanding and wish you the best in finding a service that more closely aligns with your specific needs. Sincerely, The Team at GILA PCS"
Janice L.
Nov 2021
Maid Service
I was very pleased with the job Gila did. They will be coming every other week for me.
Response from Gila Professional Cleaning Services, LLC
"Happy to help! Thank you Janice"
Richard G.
Oct 2021
Maid Service
very prompt, work quietly and efficiently excellent
Response from Gila Professional Cleaning Services, LLC
"Thank you Richard for taking the time to review our services, and we will try to continue with our quality to your home."
Rick G.
Aug 2021
Maid Service
Continue to use till this day
Response from Gila Professional Cleaning Services, LLC
"Thank you Rick for all your wonderful comments! Gila is happy to provide our quality services to your home."
Otto R.
Aug 2021
Maid Service
One time and excellent. Ckleaning
Response from Gila Professional Cleaning Services, LLC
"Thank you for taking the time to write a review. We really appreciate it."
Mary G.
May 2021
Maid Service
We are a messy couple, and the two workers were not only thorough and careful of the collectibles but they were also cheerful. They arrived on time and our home looks great!
Response from Gila Professional Cleaning Services, LLC
"Thank you Mary for the review!"
Laurie H.
Apr 2021
Maid Service
The woman cleaning did such a wonderful job I want them to keep coming out! Our house has never been cleaner!
Response from Gila Professional Cleaning Services, LLC
"Thank you, Laurie, for taking the time. I am glad you were satisfied with our service."
Kimberly L.
Aug 2020
Maid Service
The Gila team does high quality cleaning and is on time, trustworthy and gentle on my furniture/crown molding etc... Not only are they thorough but fast. Look no further if you need a high quality service!
Response from Gila Professional Cleaning Services, LLC
"Hi Kimberly, Happy to have you as a customer and to provide our services to your home. Thank you so much for your comments."
G C.
Oct 2019
Post Construction Clean up
Hire immediately and without hesitation!!!! They just finished cleaning my post construction project and they did such a professional and thorough cleaning that they will now provide me with my permanent bi weekly cleaning services. Ivonne was Extremely professional, friendly and cared about the quality of their work. So happy with the outcome because I am picky and they still exceed my expectations.
Response from Gila Professional Cleaning Services, LLC
"Thank you very much for your comments. We will continue in providing the best.. and always making sure that our customers are satisfy with our services."
Miriam S.
Jul 2019
Maid Service
{No Comment Provided}
Diane K.
Jun 2019
Maid Service
Ivonne from Gila Professional Cleaning Services was vey pleasant when she came to my house for an estimate. She emailed within a few hours of her visit with a price. We came to an agreement and I scheduled cleaning service. The two women who were sent to NY house were polite and very efficent. I was pleased with their cleaning and would use them again.
Response from Gila Professional Cleaning Services, LLC
"Hi Diane, Thank you for taking your time in rating us. Our priority is to please our customers by providing our best cleaning service."
Vivian. S.
Jan 2019
Maid Service
ABSOLUTELY WONDERFUL. WOULD RECOMMEND. 5 STARS
Response from Gila Professional Cleaning Services, LLC
"Thank you Marguerite, we enjoy working with Vivian and we will continue in providing high quality service :)"
Mary M.
Sep 2018
Maid Service
They were great - professional, thorough, polite.
Jared H.
Jul 2018
Maid Service
They did a fine job cleaning but then sent me an email saying they wrongly estimated my cleaning service and increased my bill by 50%. Will not use again.
Mary L.
Jun 2018
Maid Service
Response from Gila Professional Cleaning Services, LLC
"Mary, thank you for taking the time in rating our services."
Jack T.
Jun 2018
They work very hard and go the extra mile to make sure everything is clean and neat before they leave. We are very happy with the company and have recommended them to others.
Response from Gila Professional Cleaning Services, LLC
"Sr, It's a pleasure to work at your home!! Thank you for your comments."
Agnes P.
Mar 2018
Maid Service
Courteous and most of all cleaned well beyond expectations. Hired them for ongoing services.
Response from Gila Professional Cleaning Services, LLC
"Thank you very for your comments, and we will continue providing quality service to all our customers!!"
Maricris A.
Mar 2018
Excellent...very thorough
Response from Gila Professional Cleaning Services, LLC
"Thank you for taking the time to review our company!!"
Gisele M.
Mar 2018
Great communication! Thank you! Will happily refer your services to others.
Response from Gila Professional Cleaning Services, LLC
"Thank you Mrs. M. for your review, we really appreciate it."
Andrew C.
Nov 2017
Maid Service
Response from Gila Professional Cleaning Services, LLC
"Mr. C, thank you for your review!!"
Judy W.
Mar 2017
Very professional and very thorough!
Diana P.
Mar 2017
They were extremely friendly, and they did a great job just the way I wanted it to be.
Christopher T.
Mar 2017
They also did landscaping. I would definitely recommend them and I already have. They were really nice. Great people.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Gila Professional Cleaning Services, LLC is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Gila Professional Cleaning Services, LLC accepts the following forms of payment: CreditCard
Yes, Gila Professional Cleaning Services, LLC offers free project estimates.
No, Gila Professional Cleaning Services, LLC does not offer eco-friendly accreditations.
No, Gila Professional Cleaning Services, LLC does not offer a senior discount.
No, Gila Professional Cleaning Services, LLC does not offer emergency services.
No, Gila Professional Cleaning Services, LLC does not offer warranties.