CLOAK & SONS

From making the call to the office to the job completion, we were completely satisfied with the service. On one of the hottest days of the year, our AC was not working properly, the house was hot. I was able to contact Bill, we were fortunate that he was able to service our AC about hour after receiving the call. Upon arrival, he immediately started to diagnose the problem. Within the hour, he fixed the air capacity switch. We appreciated the quick response to fix the AC especially since we have health issues.

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Service technician called 20 minutes before scheduled time to confirm. Arrived on time, got right to work diagnosing problem which turned out to be low on Freon gas, re-filled system. Impressed with digital scales for measuring amount of Freon gas, which is very helpful since it is so expensive, other people would use "fish scales" to measure how much was put into system. Made sure to measure not only the pressure of the gas but the temperature of the return to insure proper differential. Quality workmanship. I will definitely call them in the fall to check on the system to see if the loss of gas is a persistent problem.