B & E Roofing & Remodeling LLC

I really couldn’t be any less satisfied with my experience with B & E Roofing. My roof began leaking in 2018 and I gave the job to B & E. Two years later, after finding black mold along the wall in my son’s closet, I realized my brand new roof was leaking in an entirely different location from the original leak. Long story short, I had B & E come back to my house 3 times, each time they promised me it was fixed, and now almost another year later, it is still leaking. I will be calling another roofing company tomorrow morning to come out and see what they think (I have since had this other company replace my garage roof and they did a fabulous job…and it doesn’t leak). Unbelievable.

Excellent work! Arrived on time, completed job as agreed, and did thorough cleanup. Crew members were personable, efficient and hard working. B&E is first on our list for roofing needs.

Very well. Price came in less than half of othere estimates. Very happy with the results.

Great job.

Ventilation baffles were poorly installed and minimal effort was applied to fix the problem when I brought it to their attention. Worker that came to fix the problem didn't even have the right tools - had to borrow mine. Poor clean-up effort; I filled a small plastic bag with nails, screws and pieces of metal that I found laying in the grass and on the driveway. Screw lines uneven on metal roof and many areas where screws were not installed and should have been. Attention-to-detail lacking - more concerned with speed than doing a quality job.

The job went very well. I was surprised how fast a crew of 5-6 people could tear off the roof and put a new one on. We had some rain in the forecast for later in the day and I was a little concerned but they assured me that it would be watertight before any rain fell. To followup on the job, we just received a gift basket containing Lancaster County food products as a thank you for using their services, which was a nice touch on their part.

My experience was fantastic.  They were just very professional, they did an excellent job.  They were very courteous, answered questions, I was really happy with them.  I would give them an "A" overall and across the board and I'd use them again.

Great experience. Arrived on time. Cleaned up nicely afterward. Very fair price.

The work was done efficiently, professionally, clean up was flawless.

A+ company. Jobs were outstanding.

Job well done

Excellent service.

We had 3 windows replaced and a quote for roofing and siding. The price was good for all quotes and we considered going forward with the roof and siding replacement after they replaced the windows. I was home when the windows were replaced. We had rotten wood around two of the windows and I asked if this would be replaced (and we would have been happy to pay for it). The worker said "if it can hold a nail then its fine". Well it wasn't fine. We went with another company after getting several quotes and they ended up replacing the rotten wood around the window when the replaced the roof and siding. There was water damage. Four months later we notice a missing piece around one of the windows. Since the windows were replaced by B & E we contacted them to ask about repair. After many calls and e-mails (they even came out to measure it!) we have not heard back from them- no repair has been made. We offered to pay for the missing piece after we could not find it and still nothing. I think we are most upset because they insinuated it was damaged by the other company- we did a very careful inspection after the roofer was done (looked at every square inch of the house on a ladder) and there was absolutely nothing wrong with the window or any other part of the house. B & E does not stand behind their work- and this was such a simple fix.

Excellent job. Workers arrived on time, and kept to task the entire time they were here. The workers were very polite. When they left, everything was cleaned up. Very professional job.

Every thing went as scheduled. Actually have them doing some home improvement stuff now.

Very well on time and courteous and left the job perfectly clean.

B&E remodelling and roofing was recommended from a friend. They were 1 of numerous estimates I received for this large project. Mark one of the owners came out to do the estimate. He was very friendly and took his time to explain everything they were going to do and the products they used. Once the work started his crew were professional and punctual. Everyone was polite. This was a big job and his crews were here for two weeks straight, always informing me what work was going to be performed the following days. My wife and I love the make over B&E did on our house. We have had many people stop and tell us they love the house and the way it looks. The craftsmanship is impeccable. If you are thinking of remodelling you home do not hesitate to use them, they are the best. Thanks Mark and B&E Rich & Wendi

unknown

unknown

THE RATINGS ARE ONLY FOR THE SHUR-FLO GUTTER GUARDS COMPARED TO THE AMERIMAX GUTTER GUARDS.
It was an extremely bad experience for the following reasons:
1. Leaves piled up in all of the gutter guards as well as the South roof valley area. When I complained about these problems, I was assured that the leaves would ALL blow off of the gutter guards in time.
2. As the before images taken nearly two months after installation indicate, the leaves were blown off of the roof except the South roof valley area but were not all blown off of the gutter guards.
3. The pile up of leaves in the South roof valley area was caused by a cheap "Mickey Mouse" rainwater diverter.
4. I replaced the Shur-Flo gutter guards over my garage with higher rated Amerimax gutter guards, and they worked extremely well.
5. I asked B & E how much they would charge to replace all of the remaining unsatisfactory Shur-Flo gutter guards with Amerimax gutter guards I had purchased for $176.00.
6. Obviously, I was outraged that B & E had the unmitigated gall to ask me to pay $357.50 to remove the faulty gutter guards
they had charged me about $825.00 to install, and replace them with Amerimax gutter guards that I had purchased for $176.
7. Since gutter guards stuffed with leaves would detract from the market value of my home, I hired a local more ethical (in my view) contractor who only charged me $180.00 (nearly one half as much as B & E) to remove and replace the Shur-Flo gutter guards.
8. AMAZON STOPPED SELLING SHUR-FLO GUTTER GUARDS WHEN A POSTING ON THEIR WEBSITE INDICATED THAT THEY DID NOT KNOW WHEN OR IF THEY WOULD BE BACK IN STOCK. THE ONLY 2 CUSTOMER RATINGS WERE A 1 STAR AND A 2 STAR (OUT OF 5 MAXIMUM), AND THEY ACCUSED SHUR-FLO OF FALSE ADVERTISING. IN SHARP CONTRAST, 10 HOME DEPOT PROFESSIONAL INSTALLERS GAVE AMERIMAX THE MAXIMUM 5 STAR RATING IN 2015.
9. I am seeking a refund from B & E for $825 + $176 + $180 = $1,181.
10. IN LIEU OF MY ACTUAL TOTAL DAMAGES OF $1,181, I AM WILLING TO ACCEPT A FULFILLMENT OF B & E PROPOSAL # 7175 THAT HS A LISTED VALUE OF $1,420.


Member rebuttal of Company Response regarding gutter guards:  
1. It is obvious that, in a wooded area, leaves will fall onto the roof and gutter guards do not have leaf repellant qualities. B & E did not have to convince me of such nonsense.
2. The company removed and replaced working gutter guards that kept leaves out of the rain gutters as well as the gutter guards themselves. Refer to attached Pre B&E gutter guards file.
3. They replaced them with the Shur-Flo gutter guards after assuring me that they worked fine and they had received no complaints. I find this very difficult to believe,
4. Two B & E representatives insisted that the leaves would fall off or blow away from the Shur-Flo gutter guards. They did not fall off or blow away from my gutter guards nearly two months after they were installed as the images indicate. Actually, in addition to many leaves that had their stems trapped in gutter guard holes and could not blow off, many others did not fall off or blow away. This is also confirmed by my pictures and the only two reviews of this product on Amazon. The reviews are very dismal and also refute the B & E claim that the leaves will blow off the gutter guards. Refer to attached Shur Flo Amazon file.
5. We are considering downsizing within a few years. I will be 90 this year and my wife will be 87. Our large house and yard is becoming too much to manage. Homes in my neighborhood are selling from the mid 6 figures to the lower 7 figures and leaf-filled gutter guards at any time of year would seriously detract from the sale value of my home.
6. I caution any users of B & E roofing to get any verbal assurances in writing because the Shur-Flo gutter guards did not work at all for me. They replaced working leaf-free gutter guards with leaf-trapping gutter guards, and I had to bear the $1,181 expense of replacing them.

B & E Roofing completed the removal and replacement of my 2500 sq ft roof in a single day, using our
preferred shingles and perforated ?Deck Armor? underlayment.  The five-man crew was polite and careful to
wear booties inside the house.  B & E?s Roofer Buggy was very impressive to watch. 
It received the old roofing materials easily, as its hydraulic mechanism positioned it immediately under the eaves. 
When finished, the Buggy was withdrawn, and the contents were deposited into a waiting dump truck. The shingles were delivered by a hydraulic arm directly to the roof with great efficiency, allowing the front roof section to be shingled while the
back section was being stripped. 
Although my home is 50 years old, the chimney flashing has never been satisfactory. They fixed this by fashioning a ?cricket? triangle that directs the flow of water around the chimney.  I tested it with a hose at full flow, and it managed the extra water easily. 
They even made an extra trip to remove any remaining debris and nails.
I can highly recommend B & E for Angie?s members.  They are efficient and up-to-date,  providing a great value to
their customers.

unknown

B&E Roofing did a great job replacing my roof. The men were well organized and worked well as a team. I was impressed with the efficiencies achieved using the Equipter and how careful everyone was cleaning the yard at the end of the day.

Lancaster Seamless was the subcontractor used to replace the gutters and downspouts. Everyone involved in this project worked hard, was respectful and professional.

VERY GOOD ! WORK WAS VERY MUCH ON TIME. EXCELLENT JOB AND PERFECT CLEANUP. TOOK 2 DAYS TOTAL ! VERY COURTEOUS WORKERS . HIGHLY RECOMMENDED COMPANY. SALESMAN WAS NOT HARD SELL OR PRESSURE. THE WINDOW INSTALLATION IS EXCELLENT !

unknown