VERIZON WIRELESS

Phone Service - Cellular, Voice Mail, TV Service - Satellite

About us

ADDITIONAL PHONE NUMBER - (800) 899-4249, (800) 256-4646, (800) 555-8879.

Business highlights

Emergency Services Offered

Services we offer

VOICE MAIL, 3-WAY CALLING, EQUIPMENT PROTECTION, FRIENDS & FAMILY, BLUETOOTH®, GET IT NOW®, V CAST MOBILE TV, WIRELESS SYNC.

Amenities

Emergency Services
Yes

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Showing 1-1 of 1 reviews

GAIL C.
03/2009
1.0
cell phone service
  + -1 more
I bought cell phone service for my teenaged son two years ago. However, when he moved out last year, we no longer needed this service. I informed Verizon wireless that I intended to discontinue service at the end of the contract period. My contract expired Feb. 21st. Yesterday, I received a bill, which included a $64.95 early termination fee. When I called to complain, they insisted that I terminted my service one day early, which I didn't. (Why would anybody do such a thing, anyway)? They also are billing me for an extra month, because their billing cycle ends on the 20th of each month, and my contract expired on the 21st. They can't have it both ways. If they are claiming, which is false, that I ended my contract on 2/20, then I wouldn't owe for an extra month. They were unwilling to listen to any logic. I am extremely dissatisfied! Verizon wireless was sued (successfully) in 2008 for exactly such practices. Well, they didn't learn anything, because they're at it again. Please: don't anyone get suckered into using this company. I'm sorry I did, and will never do it again.
Description of Work: I had a 2-year contract for cell phone service.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$1,100

    Contact information

    PO BOX 25505, Lehigh Valley, PA 18002

    www.verizonwireless.com

    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    11:00 AM - 6:00 PM
    Tuesday:
    11:00 AM - 6:00 PM
    Wednesday:
    11:00 AM - 6:00 PM
    Thursday:
    11:00 AM - 6:00 PM
    Friday:
    11:00 AM - 6:00 PM
    Saturday:
    11:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Cellular,
    Voice Mail,
    TV Service - Satellite

    FAQ

    VERIZON WIRELESS is currently rated 1 overall out of 5.

    Sunday: 11:00 AM - 6:00 PM

    Monday: 11:00 AM - 6:00 PM

    Tuesday: 11:00 AM - 6:00 PM

    Wednesday: 11:00 AM - 6:00 PM

    Thursday: 11:00 AM - 6:00 PM

    Friday: 11:00 AM - 6:00 PM

    Saturday: 11:00 AM - 6:00 PM

    No, VERIZON WIRELESS does not offer free project estimates.
    No, VERIZON WIRELESS does not offer eco-friendly accreditations.
    No, VERIZON WIRELESS does not offer a senior discount.
    Yes, VERIZON WIRELESS offers emergency services.
    No, VERIZON WIRELESS does not offer warranties.
    VERIZON WIRELESS offers the following services: VOICE MAIL, 3-WAY CALLING, EQUIPMENT PROTECTION, FRIENDS & FAMILY, BLUETOOTH®, GET IT NOW®, V CAST MOBILE TV, WIRELESS SYNC.

    Contact information

    PO BOX 25505, Lehigh Valley, PA 18002

    www.verizonwireless.com

    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    11:00 AM - 6:00 PM
    Tuesday:
    11:00 AM - 6:00 PM
    Wednesday:
    11:00 AM - 6:00 PM
    Thursday:
    11:00 AM - 6:00 PM
    Friday:
    11:00 AM - 6:00 PM
    Saturday:
    11:00 AM - 6:00 PM