McNaughton & Latrobe Moving- Allied Van Lines

"Thank you for taking the time to put a review on Angie's List. We appreciate your doing so and are glad that you were happy with the services we provided to you. Sincerely, Luke Shively Sales Manager McNaughton Moving & Storage"

"Thank you for taking the time to review us on Angie's List. We appreciate it. We are happy that you were satisfied with the services our company provided to you. Thank you for your business. Luke Shively Sales Manager McNaughton M & S"

"This customer never filed any claims with our Claims Manager. Our Claims Manager is very attentive and diligent to resolving claims and our customers have the option to file them by email, in writing or via phone call. The move did take longer than expected due to some unusual circumstances around the delivery address that are typically not encountered on most moves and were unknown to us prior to arriving at the site. Additionally, we moved more items than we were told we would be moving during the estimate process. We did in fact send a manager to assist in moving one item which required a fourth person to handle due to its size and weight. The customer was not charged for this fourth person reporting to the job site as we felt the incident was the result of mutual miscommunication between the customer and the Company. The manager that was on-site did feel that certain decisions made by the crew chief might potentially have lead to diminished efficiency. Therefore we did reduce the final amount due to us from this customer in light of this assertion by the manager. We regret that this customer was dissatisfied with the services we provided to her and it is unfortunate that she did not file a claim on any of the damages she references in her review. We would have appreciated the opportunity to try to resolve the situation prior to the review process. Luke Shively Sales Manager McNaughton Moving & Storage"

"Thank you for taking the time to review our services. I am sorry that there was any reason not to give us all A's. You are still within the time frame to file a claim and have repairs made at this time. I am glad that all the other aspects of the service were up to an A rating. If there is some way we can resolve the issues, please feel free to contact me. Thank you for your business. Luke Shively Sales Manager McNaughton Moving & Storage 724-463-3571"

"Thank you for taking the time to review us on Angie's List. I appreciate it. Thank you very much for your business. Luke Shively Sales Manager McNaughton Moving & Storage"

"Thank you for taking the time to write a review, we appreciate it. Thank you as well for using our services. We appreciate your business. Luke Shively Sales Manager McNaughton Moving & Storage"

"Thank you for your business and for taking the time to review us on Angie's List. We appreciate both. Luke Shively Sales Manager McNaughton Moving & Storage"

"Thank you for taking the time to provide a review on Angie's List. We are glad that you were satisfied with the services we provided to you and look forward to hearing from you again should you ever require relocation services. If you do, please ask to speak to Luke and mention that you are a repeat customer and reviewed us on Angie's List. Thank you."

"Thank you for taking the time to review us. I am not certain you have the right moving company. We have NO records of any moving services in our computer or in any of our retained paperwork. Perhaps the move was under a different name? Unfortunately price is not a facet of the service we have any latitude on as we are obligated to charge per the written tariffs on file with the Pennsylvania Utilities Commission. If we did work for you, I apologize that they did not put the bed back together properly. I would appreciate hearing from you so we can attempt to rectify the situation. Thank you for your business and I am sorry you were disappointed with any aspect of the services we provided to you. Luke Shively, Sales Manager, McNaughton Bros, Inc."

"Thank you for taking the time to review us on Angie's List. We appreciate your business and I am sorry there was any aspect of our services that was unsatisfactory. Thank you for noting that the sofa incident was not a matter of gross negligence but the result of accident. I appreciate that. If you ever require relocation services in the future, please call us again and ask for Luke and make reference to this review and Angie's List. Thank you for your business."

"Thank you very much for taking the time to review the services we provided you with. We are glad that you were satisfied with the work we performed and hope to hear from you in the future should you ever require professional relocation services again."

"[member name removed]: Thank you for your business and for taking the time to review us after we worked for you."

"[member name removed]: Thank you for your business and for taking the time to review us on Angie's List. I appreciate it. Luke Shively McNaughton M & S"

"{removed member name}: Thank you for your business and for taking the time to review us on Angie's List. I appreciate it. Luke Shively McNaughton & Latrobe M & S"

"{removed member name}: Thank you for your business as well as for taking the time to write a review. I apologize for the punctuality issue and the inconvenience it caused you. Sincerely, Luke Shively McNaughton & Latrobe M & S"

"[member name removed]: Thank you for your business and your repeated uses of our services. The next time you need relocation services, ask for me personally and if I can cut you any breaks without violating regulatory policy, I will certainly do so. Thank you for taking the time to review us on Angie's List. I appreciate it. Luke Shively McNaughton M & S"