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Woody's Fireplace Inc.

About us

Woody's Fireplace is a family owned Hearth Specialty retailer that was established in 1976. We have two retail locations, one in Larksville Pa. and one in Honesdale Pa., and service Northeastern Pennsylvania as well as some parts of New York. We use our own trained labor for installation of all of the stove and fireplace products we sell. We will occasionally sub-contract work on some decorative fireplace facades depending on the size of the project. We are a small business and usually employ between ten and fifteeen people. We accept cash, check, credit and debit for payment however some convenience fees may apply for credit card transactions. We currently do not have financing available. The manufacturers whose products we sell will sometimes offer sales or promotions which we will post the details of on our facebook page (facebook.com/woodysfireplace).

Business highlights

49 years of experience

Services we offer

We design, a variety of stove/fireplace accessories and some outdoor products. The types of stoves and fireplaces we sell/service include gas burning, custom marble or granite fireplace surrounds, custom wood mantels, multi-fuel and coal burning products., pellet burning, sell and install fireplace and stove packages for residential and commercial applications. We service everything that we sell. We also offer custom fireplace doors, wood burning

Accepted Payment Methods

  • CreditCard
Reviews
1.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
0%
3
0%
2
0%
1
80%
Showing 1-5 of 5 reviews
Jennie C.
Jan 2022
5.0
Yes, I recommend this pro
We had a Jotul GI635 gas fireplace insert installed by Woody's on January 4, 2022. We could not be happier. The installation team was very professional, and when they left our house was cleaner than when the arrived. We ordered our stove on December 2, 2021, and despite being told by the company that supply issues might delay delivery until April, we got a call in late December saying that Woody's had managed to obtain our chosen product from another dealer. When we went to look at inserts we were welcomed into an incredible showroom by the owner and founder, and after giving him our fireplace measurements, he showed us a variety of products that would fit our needs. We picked one out, only to discover it was much higher than our budget, and without dropping a beat, he showed us three more options at lower prices. We found a product we love, at a price we could afford. The service we received from selection through installation was excellent.

Serge S.
Nov 2018
1.0
The store where I purchased the products is impossible to reach. The people who run the store are extremely busy. Phone calls are not answered and not returned. E-mail are not replied. Calls are diverted to a store where the owner is. When I suggested to the owner they may want to consider help answering phones, she became simply rude and dismissive. I posted my review of the business on Facebook, the store called me and informed me they won't work with me unless I change or remove my review. I have paid thousands for the products I am trying to get services or installed.

Shane H.
Sep 2018
1.0
Do not hire these people!!!!they are the most unprofessional and ignorant people you will ever deal with, the service people do not perform the work the saleswoman claims!they complain constantly about traveling to your home to work, they make a mess of your home.the service is horrible, they do not return your calls or emails!!! Find a reputable company and avoid these people at all cost!!!!

Brian G.
Apr 2016
1.0
A more condescending attitude toward their customers is not possible. 
This small town, family-owned business seems a poor example of why we should always buy locally.  
They talked down to me. They didn't return calls.  They did not do what they said they'd do when they said they do it.  
They did not stand behind their stove much less their own installation.  
They hid behind excuse after excuse.  
I can only imagine what it must be like to work for these two men. 
They play games.  They hide behind a busy schedule.  
They do not care if you're upset if they can twist it around to make some dribble they're spewing seem legitimate.  
No pun intended but they are all Smoke and Mirrors after the sale. 
They can't even answer a simple Yes/No question without asking one of their own first.  ARGH!  I hate that.
Do yourself a favor.  Buy another brand of stove from another dealer and be happy with your decision.  Go with these guys and pray you never need to speak to them again.
There's a reason some people are in business for themselves...Because no real establishment would take their line of dribble.
If you do buy from them and have an issue be prepared to hire an attorney because at least in my case the don't give a darn about you after the sale.
JOTUL is a good product but their enamel finish appears to be suspect.  Warranty was for 5 years.  Mysteriously now it's down to 2 years.  At 5.25 years it started failing...BADLY.  And no one feels I have a right to complain.
All I'd like are the parts, at cost, to fix this but we didn't even get that far.  At no time did they ask what it was I wanted them to do.  They just didn't seem to care.  If I had it to do again I'd BUY MY STOVE ELSEWHERE!

Elaine H.
Dec 2014
1.0
$4,743
I was told that they will reimburse me for the stove.  I have paid for the stove, installation, the vent kit, and for 3 tons of pellets.  I am at a loss on what to do.

Licensing

State Contractor License Requirements

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FAQ

Woody's Fireplace Inc. is currently rated 1.8 overall out of 5.

Woody's Fireplace Inc. accepts the following forms of payment: CreditCard

No, Woody's Fireplace Inc. does not offer free project estimates.

No, Woody's Fireplace Inc. does not offer eco-friendly accreditations.

No, Woody's Fireplace Inc. does not offer a senior discount.

No, Woody's Fireplace Inc. does not offer emergency services.

No, Woody's Fireplace Inc. does not offer warranties.