Woody's Fireplace Inc.
About us
Woody's Fireplace is a family owned Hearth Specialty retailer that was established in 1976. We have two retail locations, one in Larksville Pa. and one in Honesdale Pa., and service Northeastern Pennsylvania as well as some parts of New York. We use our own trained labor for installation of all of the stove and fireplace products we sell. We will occasionally sub-contract work on some decorative fireplace facades depending on the size of the project. We are a small business and usually employ between ten and fifteeen people. We accept cash, check, credit and debit for payment however some convenience fees may apply for credit card transactions. We currently do not have financing available. The manufacturers whose products we sell will sometimes offer sales or promotions which we will post the details of on our facebook page (facebook.com/woodysfireplace).
Business highlights
Services we offer
We design, a variety of stove/fireplace accessories and some outdoor products. The types of stoves and fireplaces we sell/service include gas burning, custom marble or granite fireplace surrounds, custom wood mantels, multi-fuel and coal burning products., pellet burning, sell and install fireplace and stove packages for residential and commercial applications. We service everything that we sell. We also offer custom fireplace doors, wood burning
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 20% | ||
| 0% | ||
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| 80% |
This small town, family-owned business seems a poor example of why we should always buy locally.
They talked down to me. They didn't return calls. They did not do what they said they'd do when they said they do it.
They did not stand behind their stove much less their own installation.
They hid behind excuse after excuse.
I can only imagine what it must be like to work for these two men.
They play games. They hide behind a busy schedule.
They do not care if you're upset if they can twist it around to make some dribble they're spewing seem legitimate.
No pun intended but they are all Smoke and Mirrors after the sale.
They can't even answer a simple Yes/No question without asking one of their own first. ARGH! I hate that.
Do yourself a favor. Buy another brand of stove from another dealer and be happy with your decision. Go with these guys and pray you never need to speak to them again.
There's a reason some people are in business for themselves...Because no real establishment would take their line of dribble.
If you do buy from them and have an issue be prepared to hire an attorney because at least in my case the don't give a darn about you after the sale.
JOTUL is a good product but their enamel finish appears to be suspect. Warranty was for 5 years. Mysteriously now it's down to 2 years. At 5.25 years it started failing...BADLY. And no one feels I have a right to complain.
All I'd like are the parts, at cost, to fix this but we didn't even get that far. At no time did they ask what it was I wanted them to do. They just didn't seem to care. If I had it to do again I'd BUY MY STOVE ELSEWHERE!
Licensing
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