heating & air conditioning/hvac, water heater repair
 + 0 more
Its a good furnace, and its holding up very well. They kept oil getting on the rest of the house. They were very quick about it, and got everything cleaned up very well. For a very dirty job.
Description of Work: They replaced the heating system for us. The system was really old. Use to be a winter and summer hook up. We did not like that. When one breaks down, you have a cold house and no water. They got us a separate water heater and furnace. They re position the old oil tank. Took down the old one, and put a new one in. Cut it up in pieces, and hauled it out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jo H.
05/2017
5.0
heating oil companies
 + -1 more
They are very good at reminding me if I forget to call them. They call me and ask me when I want to schedule it. They are always on time, and polite. They bring me the paper telling me how the furnace is performing, and what the percentages is and all.
Description of Work: They do the maintenance of the furnace, and do any cleaning it needs.
Rating Category
Rating out of 5
Yes, I recommend this pro
Cynthia F.
06/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
CHERYL N.
04/2016
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$225
Marion M.
04/2015
5.0
heating oil companies
 + -1 more
They are right on the money when it comes to coming out when it is time to fill up the tank. They are respectful of the property and leave a complete explanation of the amount of oil delivered and the charge per gallon. I have had occasion to call the office and was treated with respect and had my concern addressed promptly or explained fully, to my satisfaction. Their oil prices are always competitive if not the best. I have been using them for about 5 years and I will continue to use them.
Description of Work: Delivers my oil.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David A.
03/2015
4.0
heating oil companies, heating & air conditioning/hvac
 + 0 more
We had no heat. Tim came on Thanksgiving day and got us running. Replaced a control part not covered on our service policy.
Description of Work: Got our furnace started after failure.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric K.
02/2015
4.0
heating oil companies
 + -1 more
Great
Description of Work: Annual maintenance
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$250
Ryan S.
01/2015
5.0
heating oil companies, heating & air conditioning/hvac
 + 0 more
Never had a problem they didn't fix, and always get it right on the first try. They take care of keeping our oil tank topped off and it requires nothing from me (other than money!). I have nothing bad to say about them.
Description of Work: I have a standing service contract with Galbraith and they also supply my oil for heating on an automatic plan. They've been nothing but helpful and responsive whenever I've needed something from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Amy S.
12/2014
5.0
heating oil companies
 + -1 more
We've used several oil companies over the years and have found W.T Galbraith to be very responsive and professional.
Description of Work: Provide annual service contract.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$259
Patti S.
10/2014
5.0
heating oil companies
 + -1 more
unknown
Description of Work: Services the oil heater and oil delivery.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia S.
08/2014
1.0
heating & air conditioning/hvac, heating oil companies
 + 0 more
I bought a house and was looking for a company to service the burner and deliver oil. Galbraith offered a free burner service for new customers and a oil price cap contract for the season. The free service turned out to be a nightmare...after the man left , my house was smelling of oil, but I figured it would go away as the day wore on. It got worse ae the day wore on, so I called their number to get emergency service. The serviceman showed up, and found that the day service man had put wrong parts on my burner which was causing oil to leak out into the blower compartment. Three hours later the problem was remedied. With respect to oil delivery I had requested that they call first because my oil portal was in my back yard (which is fenced because I have greyhounds). The first 2 deliveries went fine. The third delivery in February went fine, but when I got my bill they were charging $.30/ gallon higher than my oil cap price. I called, and Mr. Galbraith gave a song and dance about the supply chain, and he said that the fine print in the contract protected his right to raise the price. It was at this point that I decided to stop my association with Galbraith Oil. The owner is unethical and laughed t me on the phone when I pointed out that his contract was actually worthless (except to him, of course). On March 31st, the LAST day of the heating season (as per his contract) they delivered oil--WITHOUT CALLING ME FIRST. If they had called, as they were supposed to, I would have refused the delivery, as I still had half a tank and did not want to do business with this scheister anymore. I asked immediately that they pump the oil out--but they never responded to me until 45 days later when I got the collection phone calls. I wrote letters that were never responded to, and in the end Mr. Galbraith took me to small claims court. Unfortunately I lost and had to pay for the oil, that I did not want and had repeatedly asked to have pumped out. I would never trust this skeevy LITTLE man. I have since learned that he serviced a neighbors' burner, left off a part, and they had problems with their burner. Also, I found out several years ago he overfilled a neighbors tank and they had oil all through their basement and had to vacate the house for a year so the EPA could affect the appropriate clean up. My point is : STEER CLEAR OF GALBRAITH OIL, THEY ARE NOTHING BUT TROUBLE, BAD SERVICE, AND PRICE GOUGERS!
Description of Work: oil burner service in the fall, then oil delivery for the season
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$700
Michelle K.
07/2014
4.0
heating oil companies
 + -1 more
unknown
Description of Work: Spilled fuel oil around the outside tank valve. Twice. Fuel oil smell for months !
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
John E.
03/2014
4.0
heating oil companies
 + -1 more
Signed annual contract in July, 2013. Did not make clear that they would bill actual price per gallon and adjust to contract price at the end of the contract year. Recently billed more than monthly contract price to "avoid a large adjustment in June". Rescinded the higher billing when I called them.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Stephen K.
07/2013
5.0
heating oil companies
 + -1 more
The owner returned my phone call after his vacation and gave us a reasonable price for next year heating season. Been dealing with W. T. Galbraith Oil for a number of years and they been very professional and prompt with providing service during a heater outage!
Description of Work: Capped oil price for 2014 season and renewed service policy
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
al V.
05/2012
5.0
heating & air conditioning/hvac, plumbing, heating oil companies
 + 1 more
I had a plumber who does HVAC heating, and he was $300 cheaper. So, we gave our business to him. We have a contract with him. If we have a problem, they always come out as quick as possible. They're very good and very nice people.
Description of Work: I used them for heating oil.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Paul J.
07/2010
5.0
heating & air conditioning/hvac
 + -1 more
The service has been very good.
Description of Work: We purchase our oil from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen R.
07/2008
3.0
heating & air conditioning/hvac
 + -1 more
They are very courteous when they are there. They always show up on time. They try to keep their feet clean when they come into the house. They always call before they come over.
Description of Work: The company comes out and checks the heater twice a year for me.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$250
Scott M.
10/2007
5.0
heating & air conditioning/hvac
 + -1 more
When we purchased our house, Galbraith had been servicing the furnace for at least 10 years. I spoke with the salesman and was given a history of the furnace (installed in 1957). The inspection was done as scheduled and an explanation of the furnace condition given to us. Based on their service history and service plan, we started up an oil delivery plan with them.
Description of Work: Inspect the furnace, start oil delivery and budget payment plan.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Harvey S.
07/2007
5.0
heating & air conditioning/hvac
 + -1 more
The men that came out to do this work were very courteous and kept the place clean, especially when they finished in a particular area.
Description of Work: This contractor installed a stand alone 4 ton heating furnace and an air conditioning unit, which covers our 4 story home. They took the better part of a day to complete the installation and all used material and garbage was taken away with them when they left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
DANIEL W.
06/2006
5.0
heating & air conditioning/hvac
 + -1 more
We have been very happy with Galbraith; have used them for 11 years for our oil and A/C needs. They have come out at night for emergencies more than once over the years to deal with no heat in the middle of the winter.
Description of Work: Repaired crimped oil line from tank to burner, protected with cement, cleaned and serviced air conditioners.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating Oil,
Heating and Air Conditioning,
Water Heaters,
Plumbing
FAQ
W T Galbraith is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: 8:00 AM - 12:00 AM
W T Galbraith accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, W T Galbraith does not offer free project estimates.
No, W T Galbraith does not offer eco-friendly accreditations.
No, W T Galbraith does not offer a senior discount.
Yes, W T Galbraith offers emergency services.
No, W T Galbraith does not offer warranties.
W T Galbraith offers the following services: Oil burners, heating system, air conditioner, water heater & humidifiers.