The technician responded quickly and arrived promptly to assess my problem. Charged me $75 for the assessment and said he was just trying to offset what Angie’s list charges him for the referral. Gave me a business card with a different company name: NR Electrical LLC. Mohammed Ansary was the technician. His cell phone number is: 267-366-4336. He was reluctant to give me a receipt for the $75.00, but I insisted. He verbally agreed to deduct the $75 from the total cost of the installation but did not deduct the $75.00 as promised. He charged me an additional $260.00 to install the dryer outlet and said he will have to be me another $20 because he had to go to Lowes to buy the outlet and blamed me for misleading him on the type of outlet needed. So, I paid him a total of $335 $$75 + $260) and my research into the cost of dedicated dryer outlet installs suggests that this is about $100 more than the average cost of such installation. I used Angie’s list to avoid getting ripped off like this. I felt like I had to hire this guy to do the job to get my $75 back, but I should have cut my losses and hired someone else and notified you of this man’s tactics to lock in customers with the high upfront assessment fee. Never again, if the service provider is not willing to provide free estimates I will steer clear of them. Expensive lesson learned.
Description of Work: Dedicated Dryer Outlet Install
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$335
Response from NR Electrical LLC
I apologize that you had such a bad experience, I believe you have the wrong company. That is not Nathaniel Electric co.
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Service Categories
Electrical
FAQ
NR Electrical LLC is currently rated 3 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
No, NR Electrical LLC does not offer free project estimates.
No, NR Electrical LLC does not offer eco-friendly accreditations.
No, NR Electrical LLC does not offer a senior discount.
No, NR Electrical LLC does not offer emergency services.