Pace has come back with stating that they will not only pay be for the windows they supplied but the installers fee who they did not even employ. Now that's a stand up company. Took them a while but they came thru. Thank you Greg Duncan and Paul Whelan!!!
Description of Work: I ORDERED WINDOWS FROM THE OLD COMPANY, BUILDER'S PRIME IN BRIDGEPORT, PA WHO WAS ACQUIRED BY PACE SUPPLY BACK IN 2011. OVER 1/2 MY WINDOWS WERE INSTALLED PRIOR TO THE TAKE OVER AND BALANCE COMPLETED AFTER TAKEOVER. FROM THE FIRST INSTALL THERE WERE ISSUES WITH WIND COMING THRU THE WINDOWS AND DAYLIGHT SHOWING THRU AMONGST HARD TO GET WINDOW LOCKED AFTER RAISING BECAUSE THE UPPER GLASS SLIDES DOWN. THIS WAS IMMEDIATELY BROUGHT TO THE ATTENTION OF BUILDER'S PRIME, TIM CRANE. IN 2011 WHEN I SAW A CEILING LEAK, I KNEW IT WAS BECAUSE OF THE UPPER 2ND FLOOR WINDOW. I CALLED AND CALLED AND CALLED AND NOW I HAVE OVER 10K IN DAMAGE TO MY WALLS, OUTSIDE INSULATION AND PLYWOOD, BACK DOORS WARPING, INSIDE KITCHEN CABINETS, ETC. ONLY TO FIND OUT IT WAS A FAULTY INSTALL JOB. Builder's Prime did not STAND BEHIND THEIR INSTALLER, WALT OVERSTREET WHO IS COMPLETELY UNPROFESSIONAL AND p.s. i CONTACTED THE OLD OWNER, RUSSELL LYONS OF NORRISTOWN BRICK IN Norristown, PA and he totally told me if I tried to take him to court over this, he would own my home. Now he is suing me for 5 million dollars. At least Pace got involved. They were only in on the tailend. And I think Tim Crane was put in a bad spot. He's not a bad fellow.
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FAQ
PACE SUPPLY CORP is currently rated 3 overall out of 5.
No, PACE SUPPLY CORP does not offer free project estimates.
No, PACE SUPPLY CORP does not offer eco-friendly accreditations.
No, PACE SUPPLY CORP does not offer a senior discount.
No, PACE SUPPLY CORP does not offer emergency services.