Brians Firewood

Firewood

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Showing 1-1 of 1 reviews

Joseph L.
01/2014
2.0
firewood
  + -1 more
Brian delivered a cord of firewood the same day I called which was great. He accidentially dumped 2 cords in my driveway and I only needed 1 so he reloaded the other and took it with him. The problem came when we stacked the wood over the next couple of days. It appeared to me to me not a full cord and there was a large amount of what I would call scrap in the pile. Dirt, wood chips, small pieces that would be considered kindling or smaller. I have been been buying fireplace wood for many years so I know there is always some small pieces in there, but this seemed excessive to me. It was a very large pile and filled 3 large trashcans and then some. I sent him a text and a picture of the issue and asked him to get in touch with me. He did not. I then called and explained the issue in detail and requested a reduced price or more usable wood or he could come pick it all up and return my money and call it a day. He said he would stop by to look at the wood. He never stopped by to my knowledge, or contacted me again. I am very disappointed with the quality of the product and especially with the lack of response.
Description of Work: delivered a cord of firewood.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$200

    Contact information

    100 Parsons R D, Landenberg, PA 19350


    Licensing

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    Service Categories

    Firewood

    FAQ

    Brians Firewood is currently rated 2 overall out of 5.
    No, Brians Firewood does not offer free project estimates.
    No, Brians Firewood does not offer eco-friendly accreditations.
    No, Brians Firewood does not offer a senior discount.
    No, Brians Firewood does not offer emergency services.
    No, Brians Firewood does not offer warranties.

    Contact information

    100 Parsons R D, Landenberg, PA 19350