RSC Heating and Air Conditioning
About us
RSC Heating & Air Conditioning is a full service contractor celebrating 28 years of operational excellence. Our company has extensive experience, along with a strong reputation for complete attention to detail and well thought out designs to meet our customer’s needs. We are continuously improving our offerings and researching new products to provide unique, customized solutions for every home comfort need. In addition to our exceptional customer care, we are always available to answer any questions or assist with your home comfort and design needs.
Business highlights
Services we offer
Heating & air conditioning; stand-by generators; indoor air quality; water heaters; water softeners; SERVICE - MAINTENANCE - INSTALLATION
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 0% |
Scheduling the appointment was a bit of a hassle. The technician did arrive on time, and was very professional. He quickly figured out the problem, and was able to quickly fix it.
When the day came to replace the A/C, two of his techs showed up at a reasonable time as to when Steve said they would show up. They were polite and responsive when I asked for updates. They even assisted me with automobile repairs I was in the middle of completing when they were reclaiming the coolant.
After they were done everything was cleaned up adequately, locked the basement door, and gave me a run-down of what all they did. It was at this time that I found out that they had done a furnace tune-up and cleaning as it wouldn't have made it too much longer in it's current state. This may be standard for them but I wasn't aware they planned to do anything beyond inspect the furnace so this was an excellent 'above-and-beyond' service they provided.
Later that day Steve called me to follow up with the experience, unfortunately I was driving at the time and could not speak to him.
TL:DR: RSC is a great company with professionals on staff and very customer oriented.
We selected 2 of the quoters due to their ratings on Angie's list...the other was the company with whom we had a service plan. While RSC's prices were higher than the others, the quality of their products and professionalism was markedly higher, as well. In addition to which all RSC's Angie's list ratings were top of the line.
I am really sorry I waited this long to do the review but I did want to get thru the cooling season and into the heating season. The A/C system cooled us excellently and felt much better than the previous one (which had considerably less cooling power) and we do like it VERY COOL...and our electricity costs were lower, too!!!! We don't push a heating unit like we do a cooling unit because we have a preference for coolish air (65-67 degrees in the winter feels great)
Further, we have had some questions for Steve since the installation (and we will in the future) and he has been very pleasant, patient and helpful. Our questions were operational only because we have had no problems with the units.
If you have some limitations in how much you can pay or are willing to pay, Steve's products might not fit your budget -- of course it could be beneficial for you to at least call him and discuss your $$$ limits because if you are willing and able to pay his charges, we believe you will be very pleased with the units and services that you receive.
Great company. I probably could find cheaper (but that's not to say that their rates aren't reasonable - they are) but I trust them and have complete confidence in them. They do a fantastic job and I don't have any plans to change.
"(deleted member name), It is truly our pleasure to take care of your service needs. I alway enjoy speaking with you and of course your Mother. Thank you for continuing to choose RSC for your home comfort needs. Regards, Steve Beeler, President."
"(deleted member name), Thank you for sharing your experience with other members of Angie's List. I truly appreciate your feedback and your continiued business. I look forward to taking care of your heating, cooling, hot water and air quility needs for many years to come. Regards, Steve Beeler, President"
"Thank you for the thorough review of our company and sharing the details of your experience. It is our pleasure to serve our customers and we strive to provide an experience that you would expect from true professionals. I look forward to continue serving your heating and cooling needs in the future. Regards, Steve Beeler, President"
"[Member name removed], Thank you for taking the time to post a review. It was our pleasure dealing with you and your husband on the purchase of your new heat pump. I'm glad we've met your expectations and I look forward to taking care of your new Carrier heat pump for many years to come. Warm Regards, Steve Beeler, President"
"(Removed member name), Thank you for taking the time to write a review about our company. I am pleased that your experience has been worth writing about. I look forward to taking care of your maintenance and service needs in the furnter. Regards, Steve Beeler, President"
"Customer, Thank you for taking the time to provide feedback on your experience with our company. I truly appreciate the trust you've placed in us to take care of your home comfort needs. Regards, Steve Beeler, President"
"Thank you for taking the time to review our company. Your feedback is very important to us. I noticed that you graded us as a B across all levels of your service experience. While a B is still a very good grade, our goal is to provide A+ service on every customer contact. Please feel free to call or write with any suggestions that may improve our performance. Warm Regards, Steve Beeler, President"
"Member, Thank you for taking the time to review our company. We truly appreciate your continued business and trust. Regards, Steve Beeler, President"
"Your feedback is greatly appreciated. I hope your Mitsubishi heating and cooling system is performing flawlessly. Thank you for your business and the confidence you have placed in us to design and implement your home comfort system. Regards, Steve Beeler, President"
"Thank you for choosing RSC to install and maintain your home comfort system. I truly appreciate your feedback and your continued business. Regards, Steve Beeler, President"
Licensing
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