Hollander Builders was recommended to us by a local artist who had a loft (w/skylight) created by them. We went to met with the owner, Arjan Brandsema after seeing his work on the loft. Arjan is an extremely professional, organized and personable individual. He gave us a very reasonable quote, itemized and clear to read, with all allowances, materials, and labor costs listed so there wouldn't be any surprises. He updated it frequently as change orders came through, again, to make sure everyone was on the same page. He has an engineering degree and knows what he is doing.
We commissioned him to do a complete gut renovation of our 3-floor, 1875 semi-detached house in late 2007. He knocked down walls, reinforced joists, moved staircases, updated all the plumbing, installed HVAC, added a balcony, installed our wood floors, installed windows, appliances, cabinetry, countertops, tiled, redid our porch (stripped and added new wood), painted, and so much more. He finished the first and 2nd floors in February of 2009. We started up again on the 3rd floor the following year after we saved more money for the completion, and 'cleaned up' the basement in mid 2011. The house is beautiful now and completely unrecognizable from the dilapidated mess it once was. We have gotten so many compliments on it.
I would say Arjan's strong suit is his flexibility and professionalism. It is so refreshing, especially since the reputation of contractors can be less than good. He is completely honest, and wants nothing more than for his customers to be happy. He will work with you to come to a resolution and win-win situation. If something goes wrong, he will make it right. He is getting busier and busier, no doubt, because of word of mouth recommendations.
As far as his quality is concerned, it is very good, and guaranteed for a year. He can tear down and rebuild anything. The only thing I can say is, if your house is very old and irregular (i.e. slanted ceilings and crooked floors), he will try his best to make it more balanced and even, but the precision down to 1/32and quot; may be elusive based on the irregularities. He is also good at tiling, but odd sizes such as very large or tiny may prove to be a little more challenging. Lastly, he is very smart and can deduce the source of many problems so he can fix them. He is passionate about his work and truly cares about his customers.
I highly recommend Hollander Builders for any job, big or small.