Dogwatch of Susquenanna Valley Inc

In April of 2009, I got a foxhound/beagle mix for my birthday. We quickly learned that Randal followed his nose wherever it led him. If he saw a squirrel, he would go after it. We live on a busy street and it broke my heart to have to put a chain on him each and every time he had to go out. Plus, coming in and going out of the house was a hassle because we had to constantly grab him to keep him from escaping. I was referred to Dogwatch by the kennel we use and also by reading the reviews on this site. I called Dogwatch and spoke to Bob who scheduled an appointment for an estimate the following week. Bob came on the scheduled date and promptly took measurements of the property. He also assessed what would be necessary to run the line around the property. Bob explained our options very clearly and gave us an estimate which we were happy with. I was skeptical at first because Randal is such a smart dog and I wasn't sure if this was going to work. We scheduled installation for 8/26/2009. Bob and another Dogwatch employee named Ray arrived on time on the day of installation. Ray was very nice and professional. They had the entire job done within a couple of hours including running the line across the driveway. They cut a very very thin hole in the driveway, you can't even tell where it was. Ray then showed us how the system worked and constantly reminded us that we could call their office at any time with questions or if we needed someone to come out to our property to help Randal. Ray also showed us how to train Randal by taking him for a walk around the property. After about a week, I was shocked to learn that Randal was trained! We can let Randal out all over the property now and not worry that he is going to bust through the fence. I am extremely pleased with the service we received from Dogwatch. Randal is thrilled that he doesn't have to be put on a chain anymore. About a week later, Bob called to ask how we were doing with the "fence". I told him that we were doing fine... very professional and great service!

We adopted a 2-year-old tightly wound retriever who we just could not get to stay in our yard, no matter how much we worked with her. She just kind of went crazy every now and then and went off charging through the neighborhood, terrorizing small children and other dogs. Really all she wanted to do was play but, it wasn't a good situation. The clincher came when she discovered our next door neighbors had a fish pond. She thought it was her own personal swimming pool. So, we had to get a dog fence. Dog Watch came in with a good estimate. They performed the work as explained, working around my gardening needs. They did the initial training of our dog. And it works! She stays in the yard.

My experience with DogWatch of Susquehanna Valley was truly a joy! What a wonderful company. They arrived on time every time and answered all of my questions. Bob and Lynne continue to service our needs even after the fence was installed. Thanks to DogWatch we enjoy more quality time with our dog.